See all properties

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly stay near Howard Amon Park

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lobby
Point of interest
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪7 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

The Lodge at Columbia Point

South Richland
  • Pool
  • Spa
  • Pet friendly
  • Restaurant
4.7 out of 5, Exceptional, 1,003 reviews
$140 nightly
The price is $158
Mar 15 - Mar 16
Total with taxes and fees
The Lodge at Columbia Point

About the neighborhood

Richland

South Richland stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Howard Amon Park and 2 miles (3 km) of Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 miles (5 km).

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 3 min drive - 1.3 miles
  • Fresenius Medical Care at Lourdes Health Network - 4 min drive - 1.5 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Dutch Bros - ‬3 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪Panda Express - ‬18 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly stay near Howard Amon Park
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers its guests a seasonal outdoor pool, a children's pool, a hot tub, and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 720 square feet (67 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the family-friendly Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection. Free self parking is available.

This Art Deco Richland hotel is smoke free.

  • 136 guestrooms or units
  • 2 levels
  • 5 buildings
  • 720 sq ft of conference space
  • 67 sq m of conference space
  • Built in 1968
  • Buffet breakfast (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • No smoking on site
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby sitting area
LivAway Suites Tri-Cities- Richland
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 413 reviews
$70 nightly
The price is $80
Mar 13 - Mar 14
Total with taxes and fees
LivAway Suites Tri-Cities- Richland

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

How close is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection to the airport?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is 5.6 mi (9-min drive) away from the Richland, WA (RLD) airport, the closest popular airport to the property.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Apr 5, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have an airport shuttle?

Airport shuttle services are not available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offer free breakfast?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, there is no casino at this hotel.

What time is check-in at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel offers free self parking.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a pool?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection features a seasonal outdoor pool and a children's pool. Guests can enjoy pool access from 10:00 AM to 10 PM.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a spa?

There are no spa services available at this hotel.

How close is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection to downtown Richland?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is 1.4 mi away from Richland.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 784 reviews
Rating 8 - Good. 187 out of 784 reviews
Rating 6 - Okay. 139 out of 784 reviews
Rating 4 - Poor. 74 out of 784 reviews
Rating 2 - Terrible. 81 out of 784 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Room had a horrible smell. Very outdated. The staff was ok. Things are cracking broken and stained. Parking is free! Outdoor hotel. Ventilation is not the greatest
Stayed 2 nights in Dec 2025

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So i saw pictures of the room on the wedsite booked a king suite got to my room was not impressed was depressed room was half the size as in pictures no sofa bed i feel very deceived also left with in 30 mins of being there very motel not hotel ended booking at a different place and left asap
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. We were upgraded to a Executive King Suite at no extra charge because they weren't busy. The free breakfast was hot and had enough variety. The restaurant and bar on site was excellent. It was the perfect short visit all around.
The walking path in between the hotel and the Columbia River was beautiful and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Maya

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

6/10 Okay

Santos

Stayed 1 night in Nov 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hot, had a dinner in the lounge, very good,..
Stayed 4 nights in Nov 2025

4/10 Poor

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
There was no hot water in the room. I was told maintenance would address the issue the next day. I told them I would be gone. I was not given the opportunity to change rooms. I even complained again the next day and was not given any relief.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

reyna

Stayed 1 night in Nov 2025

4/10 Poor

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atay was great. I wish expedia would make ut to where customer service is wasier to reach. We made a mistake in booking and neither the hoterl or myself could reach expedia to make adjustments or get my money refunded.
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and cozy. Clean and comfortable. Bed was fresh, slept great.
Stayed 3 nights in Nov 2025

6/10 Okay

Kimiko

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff was amazing, however the rooms were pretty disgusting. Pretty certain there were boogers wiped on the walls, along with who knows what other types of fluids on the walls. In the corners on the floor, there were so many disgusting things- bugs, what appeared to be rodent droppings, and who knows what else, hair, etc. We definitely kept everything off the floor and only used the room to sleep. Looks like they have tried to renovate it, but basic cleaning is lacking entirely.
Stayed 3 nights in Nov 2025

8/10 Good

Krista

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Room seemed on the larger size, nice small couch and table with chair. Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless & in great shape. Beds very comfy. Had room looking into pool/courtyard & it was quiet. Only minor downside was bathroom door wouldn’t slide completely closed. BIG DOWNSIDE—not hotel’s fault—SALUD was closed for “maintenance “ so we had to drive to find something to eat. Bummer.
Stayed 1 night in Nov 2025

8/10 Good

Jayson

Stayed 3 nights in Nov 2025

2/10 Terrible

Brian

Stayed 1 night in Nov 2025

6/10 Okay

Lucas

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean and spacious. I wanted to have a room with a soaking tub. I reserved an upstairs room and was not told until after I got there and asked that the soaking tubs were only downstair rooms. I understand why but that should have been made clear before arrival. The room we stayed in (281) has several issues that need addressed. The night stand on one side of the bed is falling off of the wall. The TV is mounted very crooked. On inspecting the mount for the TV I noticed the cable inlet looks like it was installed by a kid off of the street. The lamp above the night stand that is loose is also mounted very crooked. The shower head needs to be replaced. I tried to adjust the waterflow to make it spray. No go. The mattress on the bed feels worn out. There needs to be a new seal at the bottom of the entry door. Also the bathroom door does not shut and latch properly. You have to lean in on it to get it to latch. We tried to go down on Saturday for breakfast but the restaurant was slammed. Perhaps having more than one waffle machine and some more food options would make the line go faster. We never ate on Saturday at the hotel and just went out for breakfast.
Nightstand falling off
TV mounted crooked
Gap under front door
Poor workmanship
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice, bed comfortable and the free breakfast had quite a few options. Location is nice near the river with a walking trail. Staff was friendly.
Stayed 2 nights in Nov 2025

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, amenities
Our stay was ABSOLUTELY AMAZING!! The staff was super friendly and helpfull, the room was everything we could have wanted and more and the breakfast was ABSOLUTELY DELICIOUS!!!!! WE WILL BE BACK FOR SURE
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Pauline, Athol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed appears to have been recently remodeled. It was a nice room with comfortable queen beds. The complimentary breakfast was good. Would definitely stay here again.
Stayed 1 night in Nov 2025

4/10 Poor

Matthew

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower took forever to get any warm water at all. A maintenance worker looked at it but the next day, same issue. The barn door to the bathroom was off the track and very hard to move. Restaurant staff are friendly. Accommodations are acceptable if you’re here to get work done and go, or for a family with small children on a budget.
Stayed 2 nights in Sep 2025