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Aparthotel

Hacienda Santa Barbara

4.0 star property
4-star aparthotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Hacienda Santa Barbara

Comfort Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Front of property
Front of property
Front of property
Comfort Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
105 Hacienda Sta. Barbara El Jacal, Querétaro, QUE, 76186
  • Place, Querétaro General Hospital
    ‪12 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪14 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Suite

Basic Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Basic Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Querétaro

Querétaro retreat .You'll find Querétaro General Hospital and Plaza Santa Maria Bullring within 2 miles (3 km) of this aparthotel. HILVANA Shoe & Fashion Outlet and Galerías Querétaro Shopping Center are also within 2 miles (3 km).
View more Aparthotels in QuerétaroOpens in a new window

What's nearby

  • Querétaro General Hospital - 12 min walk - 0.7 miles
  • Plaza Santa Maria Bullring - 14 min walk - 0.8 miles
  • HILVANA Shoe & Fashion Outlet - 15 min walk - 0.8 miles
  • Galerías Querétaro Shopping Center - 15 min walk - 0.8 miles
  • Acueducto & Mirador - 5 min drive - 2.9 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Toki Sushi Qro - ‬5 min walk
  • ‪Santa Fortuna - ‬5 min walk
  • ‪boba & drink - ‬4 min walk
  • ‪Hamburguerzo - ‬3 min walk
  • ‪Blume Café - ‬6 min walk

About this property

Hacienda Santa Barbara

4-star aparthotel near Aqueduct of Santiago de Querétaro
Hacienda Santa Barbara offers its guests concierge services. The front desk is open around the clock.

This 4-star Querétaro aparthotel is smoke free.

  • 15 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • No smoking on site
Hacienda Santa Barbara offers 15 accommodations with minibars and irons/ironing boards. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include bathtubs or showers and complimentary toiletries. This Querétaro aparthotel provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries

Living spaces

  • Window screens

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Work spaces

  • Desk

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: MXN 150 per stay

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Housekeeping (on request) (for a fee)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 15 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 150 per stay
  • Service animals are exempt from fees
  • Housekeeping fee: MXN 200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts American Express and debit cards. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation.

Property is also known as

Hacienda Santa Barbara Querétaro
Hacienda Santa Barbara Aparthotel
Hacienda Santa Barbara Aparthotel Querétaro

Frequently asked questions

How close is Hacienda Santa Barbara to the airport?

Hacienda Santa Barbara is 21.8 mi (39-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Hacienda Santa Barbara have an airport shuttle?

Airport shuttle services are not available at Hacienda Santa Barbara.

Does Hacienda Santa Barbara offer free breakfast?

Hacienda Santa Barbara does not offer free breakfast.

Is there a casino at Hacienda Santa Barbara?

No, there is no casino at this aparthotel.

What time is check-in at Hacienda Santa Barbara?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hacienda Santa Barbara?

Free parking is not available at this aparthotel.

Does Hacienda Santa Barbara have a pool?

Hacienda Santa Barbara does not have a pool.

Does Hacienda Santa Barbara have a spa?

There are no spa services available at this aparthotel.

How close is Hacienda Santa Barbara to downtown Querétaro?

Hacienda Santa Barbara is 2.1 mi away from Querétaro.

Hacienda Santa Barbara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 304 reviews
Rating 8 - Good. 78 out of 304 reviews
Rating 6 - Okay. 21 out of 304 reviews
Rating 4 - Poor. 9 out of 304 reviews
Rating 2 - Terrible. 9 out of 304 reviews

9.2/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Maria Angelica

Traveled with family
Disliked: Property conditions & facilities
Main complaint was that this was listed as having A/C and it did not. It was extremely unbearable to sleep as it was muggy at night. We asked for another box fan to assist. The only reason we stayed was we loved the walkable location. I would only return if they add real A/C's to units. The price was good and we knew we would pay more since we would encounter weekend rates, so we decided to wait it out but it did not cool down.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JA HYUN

Liked: Cleanliness, room comfort
Everything was good except that Wifi didn't offer out of Mexico web service. The counter was kind.
Stayed 1 night in Feb 2025

6/10 Okay

Fernando

Traveled with partner
Disliked: Amenities
While there were some positive aspects to my stay, there were a few significant drawbacks that impacted my overall impression. On the positive side, the property was quiet and, generally clean. However, I was disappointed to find that the ventilator in the ceiling was not properly cleaned, which detracted from the overall cleanliness of the room. Another issue I encountered was that the hotel charged for toilet paper. In my opinion, this is a basic necessity that should be included without limitation. Additionally, there was no hot water available for two of the four days I stayed. This was quite inconvenient and affected my comfort during the stay. Lastly, I felt misled by the fact that maid services were only included once every seven nights. This information was not clearly advertised in the room descriptions on the reservation platforms. I believe this should be clearly stated to manage guests' expectations. Overall, while there were some positives, these issues prevented me from having a completely satisfactory stay. With a few improvements, this hotel has the potential to offer a much better experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

eduardo chávez

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito por dentro, solo que afuera no hay letreros ni avisos y la entrada está tras de un árbol, por lo demás está muy bien
Stayed 1 night in Dec 2024

10/10 Excellent

Bruno

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning not done in four days.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Mejor de lo que esperaba. Excelente staff!

10/10 Excellent

Daniela

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Guenther, Albany

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Bed covers were either dirty or stained. Shower temperature was not steady and required constant adjustment otherwise one could get burned. Staff did not enforce the 10pm quiet time requirement. Parking is not enclosed and is very limited.
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good option
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni, Burnaby

Liked: Cleanliness, property conditions & facilities
Beautiful place, I loved it. Affordable, clean, safe, and close to everything.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Abraham

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very modern. I like the furniture. Desk and tv are excellent and the area for food prep is perfect. The bed is VERY comfortable. The court yard is nice.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Nov 2023

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities
El personal fue amable
Stayed 2 nights in Nov 2025

6/10 Okay

Luis Eduardo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
La habitacion muy comoda y practica pero deberian informar del dinero de deposito ademas que el resepcionista es muy especialito fuera de eso todo muy bien
Stayed 1 night in Dec 2025

4/10 Poor

Ashlie Alán

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Todo bien excepto la recepción
Stayed 1 night in Dec 2025

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities
Al principio hubieron unos pequeños detalles pero el personal los recibió muy amablemente y rápidamente
Stayed 1 night in Nov 2025

6/10 Okay

Margarita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Los servicios, ya que un día se quedó sin agua. Tardaron como una hora en solucionar el problema.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bernardo Alfredo

Liked: Cleanliness, amenities
Mucho muy amable
Stayed 3 nights in Oct 2025

4/10 Poor

ESTEBAN GUTIERREZ

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
1.- Al llegar al lugar, me dijeron que el "hotel" no era hotel, si no que operaba como Airbnb. Yo lo seleccioné porque en Expedia estaba publicitado como "hotel". 2.- en los 5 días que estuve hospedado, nunca hicieron el aseo de la habitación ni tendieron la cama. 3.- Solamente al llegar habían 2 botellitas de agua como parte de las "amenidades". No volvieron a poner ni papel de baño ni jabones, ni cambiaron las toallas ni las sábanas. 4.- El internet, más lento que en el año 1990. 5.- Me trataron como d3lincu3nt3; me pidieron un depósito de qu1n1ent0s pesos para poderme entregar la habitación. (what?)
Stayed 5 nights in Nov 2025

10/10 Excellent

SANTIAGO

Business traveler
Liked: Cleanliness, amenities
Limpieza de habitación y precio accesible
Stayed 1 night in Nov 2025

10/10 Excellent

Cintya Margarita

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nos ha gustado mucho que siempre llegamos ahí
Stayed 1 night in Nov 2025