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Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

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Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
View from room
Front of property - evening/night
46-inch LED TV with cable channels, TV
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪4 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Cana Bay Golf Club
    ‪29 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Pool View

8.8 out of 10
Excellent
(65 reviews)
  • 800 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

8.6 out of 10
Excellent
(45 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(13 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • 800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

View from room

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(28 reviews)
  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • 1600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

View from room

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(5 reviews)
  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

View from room

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 2500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

View from room

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • 1000 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(5 reviews)
  • 1800 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(16 reviews)
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 950 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

View from room

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

View from room

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

Premium bedding, down comforters, free minibar, in-room safe

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

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Secrets Tides Punta Cana All Inclusive - Adults Only

Uvero Alto
  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 312 reviews
$526 nightly
The price is $526
Dec 8 - Dec 9
Total with taxes and fees
Secrets Tides Punta Cana All Inclusive - Adults Only

About the neighborhood

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min walk - 0.3 miles
  • Macao Beach - 20 min drive - 7.8 miles
  • Cana Bay Golf Club - 29 min drive - 12.1 miles
  • Arena Gorda Beach - 33 min drive - 14.2 miles
  • Bavaro Beach - 48 min drive - 21.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Wink - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Spoon - ‬4 min drive
  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪The Strip Grill - ‬4 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pool
  • Hot Tub
  • All inclusive
4.6 out of 5, Wonderful, 2,463 reviews
Excellence Punta Cana - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch LED TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Punta Cana
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults Hotel Punta Cana
Excellence El Carmen Adults Hotel
Excellence El Carmen Adults Punta Cana
Punta Cana Excellence El Carmen - Adults Only Hotel
Hotel Excellence El Carmen - Adults Only
Excellence El Carmen - Adults Only Punta Cana
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults
Excellence El Carmen Adults Only All Inclusive
Excellence Carmen Punta Cana
Excellence El Carmen Adults All Inclusive Hotel Punta Cana
Excellence El Carmen Adults All Inclusive Hotel
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
Hotel Excellence El Carmen - Adults Only All Inclusive
Excellence El Carmen - Adults Only All Inclusive Punta Cana
Excellence El Carmen Adults Only All Inclusive
Excellence El Carmen Adults Only
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence Carmen Inclusive
Excellence El Carmen Adults Only All Inclusive Open 09/2016
Excellence El Carmen Adults Only All Inclusive OPEN SEPT
Excellence El Carmen Adults All Inclusive All-inclusive property
Excellence El Carmen Adults All Inclusive Punta Cana
Excellence El Carmen Adults All Inclusive
Excellence El Carmen Adults Only All Inclusive
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Excellence El Carmen Adults Only
Excellence Carmen Inclusive
Excellence El Carmen - Adults Only - All Inclusive Punta Cana

Frequently asked questions

How close is Excellence El Carmen - Adults Only All Inclusive to the airport?

Excellence El Carmen - Adults Only All Inclusive is 27 mi (45-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does Excellence El Carmen - Adults Only All Inclusive have an airport shuttle?

Excellence El Carmen - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of DOP 14376.39 per vehicle, roundtrip.

How close is Excellence El Carmen - Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Excellence El Carmen - Adults Only All Inclusive offer free breakfast?

Excellence El Carmen - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence El Carmen - Adults Only All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (27-min drive) is nearby.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence El Carmen - Adults Only All Inclusive?

This property offers free self parking, valet parking, and extended parking.

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Excellence El Carmen - Adults Only All Inclusive features 6 outdoor pools.

Does Excellence El Carmen - Adults Only All Inclusive have a restaurant?

Excellence El Carmen - Adults Only All Inclusive is home to The Kitchen Table, which features international cuisine.

Does Excellence El Carmen - Adults Only All Inclusive have a spa?

Pamper yourself with a day at Miile, where you can enjoy mani/pedis, prenatal massages, and facials.

How close is Excellence El Carmen - Adults Only All Inclusive to downtown Punta Cana?

Excellence El Carmen - Adults Only All Inclusive is 22.9 mi away from Punta Cana.

Reviews

Excellence El Carmen - Adults Only All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1830 out of 2530 reviews
Rating 8 - Good. 392 out of 2530 reviews
Rating 6 - Okay. 164 out of 2530 reviews
Rating 4 - Poor. 58 out of 2530 reviews
Rating 2 - Terrible. 86 out of 2530 reviews

Reviews

10/10 Excellent

Julian

Stayed 3 nights in Jul 2025

8/10 Good

Michael George

Stayed 6 nights in Jun 2025

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Can’t complain about a thing this resort was wonderful.
Stayed 6 nights in Aug 2025

8/10 Good

Chelsi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
The staff is absolutely amazing! If you want a great server, Jenny Victor and Carlos are your go to servers. Entertainment, Kayla, Mini Cooper and Carlos are the best. Tons of things ti do at the resort. Our jacuzzi in room and at bldg 6 was broken. The food this time wasnt very good. After eating at Spice i got sick for 2 days. They cancelled the Dominican dinner due to low capacity but the shows were great
Stayed 6 nights in Aug 2025

6/10 Okay

Destiny

Liked: Cleanliness, property conditions & facilities
The front desk staff lady was very rude to me , also the hibachi was closed which is why I booked there . Other than that it was ok
Stayed 3 nights in Aug 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay at Excellence El Carmen! From the stunning grounds to the world-class service, everything exceeded our expectations. It's the staff, in particular, who truly make this resort a five-star experience, and we wanted to give a special shout-out to some of the incredible entertainers. Yari was an absolute highlight! We started our mornings feeling refreshed and centered thanks to her wonderful yoga classes. Her positive energy is infectious, and we also loved her creative bracelet-making sessions. It was the perfect way to relax and take home a special memento of our trip. For all the sports enthusiasts out there, Twenty One is your guy! He brought so much enthusiasm to every game and activity. His energy and encouragement were a blast and made the various sports tournaments so much fun. Our evenings were always exciting thanks to Mini Cooper. He kept the energy high with fantastic dancing and brought the competitive spirit to our poker nights. His entertaining personality made every night a memorable one. And a huge thank you to Carlos for making volleyball so much fun! He organized incredible games and his passion for the sport was contagious. He is a true master of creating a fun and engaging atmosphere on the court. The entire team made our vacation unforgettable. The resort itself is beautiful, with delicious food and drinks, but it's the personalized and friendly service from staff like Yari, Twenty One, Mini Cooper, and Carlos that sets Excellence El
Stayed 7 nights in Aug 2025

8/10 Good

Rozana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue perfecto pero el área de las comidas no era buenas restaurant cerrados y no había mucha variedad de comida
Stayed 6 nights in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great time clean awesome room and the drinking was fun would deff recommended going and getting the junior swim up suite
Stayed 7 nights in Aug 2025

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintain
Stayed 3 nights in Aug 2025

6/10 Okay

Laiyen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs lots of repairs and renovations. Staff was great.
Stayed 6 nights in Aug 2025

10/10 Excellent

Katherine, Nashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and food. Staff was excellent
Stayed 6 nights in Aug 2025

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and the friendliness of the staff
Stayed 5 nights in Aug 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Excellence El Carmen. The facilities were beautiful and the staff was so welcoming and helpful. I would love to go back!
Stayed 7 nights in Aug 2025

10/10 Excellent

Roman

Stayed 5 nights in Aug 2025

10/10 Excellent

Ariel, York

Stayed 4 nights in Aug 2025

8/10 Good

Geneka

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful Property. The hotel's entire staff were amazing. The swim-up room option allowed for us to have a more personalized experience. The beach was a bit rugged due to environmental degradation. But the huts and cabanas alongside the shore made up for it! Planning my next stay!
Stayed 4 nights in Aug 2025

8/10 Good

Joshua, Lafayette

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The resort itself is very clean and the staff were very accommodating and friendly. Outside of the resort and or excursions the area is extremely dirty. There is yeah absolutely everywhere. Closer to the airport got cleaner. The beach is not too appealing as well. Lots of seaweed and drift wood. Don't know if it's a season thing or not. Also the beach is very grey color.
Stayed 5 nights in Aug 2025

10/10 Excellent

Zariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As this was my 1st time at an all inclusive I don’t have much to compare it to but I thought this place was great. The all staff was friendly and everyone treated me like they knew me. The grounds was beautiful and clean. Food was good at most of the restaurants I tried.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing don’t think you’re going to see beautiful water it’s not. Full of seaweed and ugly brown water.
Stayed 7 nights in Aug 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet and staff were great. Food above expectations. Beach was a drawback but only because of the seafood which they can’t control.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025