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Hotel Isabel

3.0 star property
Family-friendly 3-star hotel near Angelopolis Commercial Center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Business center
Hallway
Handrails in hallways

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Room service
  • Parking included

Explore the area

View in a map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(46 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Puebla

Puebla Historic Center stay.At this Puebla Historic Center hotel, you'll be well placed to visit Zócalo de Puebla and Puebla Cathedral, both within a 5-minute walk. Bello Museum and Palafoxiana Library are also within half a mile (1 km).

What's nearby

  • Puebla Cathedral - 3 min walk - 0.2 miles
  • Zócalo de Puebla - 3 min walk - 0.2 miles
  • Puebla Convention Center - 12 min walk - 0.7 miles
  • Centro Expositor - 6 min drive - 1.9 miles
  • Angelopolis Commercial Center - 6 min drive - 3.3 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪El Mural de los Poblanos - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬2 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Fonda de Santa Clara - ‬3 min walk
  • ‪La Mestiza - ‬2 min walk

About this property

Hotel Isabel

Family-friendly 3-star hotel near Angelopolis Commercial Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Isabel. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

How close is Hotel Isabel to the airport?

Hotel Isabel is 22.7 mi (43-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does Hotel Isabel have an airport shuttle?

Airport shuttle services are not available at Hotel Isabel.

Does Hotel Isabel offer free breakfast?

Free breakfast isn’t provided at Hotel Isabel, but full breakfast is offered for a fee of MXN 170 for adults and MXN 150 for children. It's available every day from 8:30 AM to 11:00 AM.

Is there a casino at Hotel Isabel?

No, there is no casino at this hotel.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in.

Is there free parking at Hotel Isabel?

This hotel offers free self parking, valet parking, and extended parking.

Does Hotel Isabel have a pool?

Hotel Isabel does not have a pool.

Does Hotel Isabel have a spa?

There are no spa services available at this hotel.

How close is Hotel Isabel to downtown Puebla?

Hotel Isabel is 0.4 mi away from Puebla.

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria, ORANGE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto este lugar es muy bonito, limpio y muy cerca de la Catedral. El personal muy atento y servicial. Solo un pequeño inconveniente con el baño pero lo solucionaron. Pensamos volver a regresar a esta hermosa ciudad y hospedarnos nuevamente aqui.
Stayed 2 nights in May 2025

10/10 Excellent

Bartolome

Stayed 2 nights in May 2025

8/10 Good

Andrés

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in May 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 3 nights in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Un opción muy recomendable para hospedarse en la ciudad de Puebla
Stayed 2 nights in Mar 2025

10/10 Excellent

jannett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está muy bien, el restaurante excelente y me gusto el ambiente, muy bien ubicado el hotel ,callado y seguro.
Stayed 1 night in Mar 2025

10/10 Excellent

edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

2/10 Terrible

Roxana

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Very very loud. A lot of tours get together in the lobby of the hotel so since 6:00 am a lot of noise. Horrible el ruido hay se reúnen las personas para tomar sus escursiones mucha gente en el lobby desde las seis de la mañana ya muchísimo ruido y lo peor que se escucha dentro de la habitación todo lo que hablan afuera
Stayed 4 nights in Dec 2024

10/10 Excellent

Moises

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para negocios en el centro y para visitar el centro de puebla.
Stayed 1 night in Mar 2025

8/10 Good

Carlos, Santa Fe

Liked: Cleanliness
Very noisy in common areas.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really loud you could hear the door slamming all night
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,amazing view of the cathedral,self parking close by, but need to leave the key, but very safe, the only issue I found was the echo in the rooms that connected to the service areas that resonate inside the rooms,but overall it was a nice stay
Stayed 2 nights in Feb 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025

10/10 Excellent

mario, Sebring

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción a un excelente precio
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen hotel para disfrutar del centro de la ciudad.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puebla Centre

It was an excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Th staff at the hotel was great. And the location in the middle of the historic quarter is perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nais
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Jan 2025