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Holiday Inn Express Puebla by IHG

3.5 star property
3.5-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Gym
In-room safe, desk, blackout drapes, soundproofing
Banquet hall
Indoor pool
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Triangulo Las Animas Shopping Center
    ‪6 min drive‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(124 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet friendly
  • Parking included
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4.7 out of 5, Exceptional, 1,219 reviews
$62 nightly
The price is $73
Feb 1 - Feb 2
Total with taxes and fees
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About the neighborhood

Puebla

In Puebla .Within 3 miles (5 km) of this Puebla hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Angelopolis Commercial Center are also within 3 miles (5 km).

What's nearby

  • Galerías Serdán - 17 min walk - 0.9 miles
  • Triangulo Las Animas Shopping Center - 6 min drive - 1.7 miles
  • Museum of the Mexican Army and Air Force - 6 min drive - 1.4 miles
  • Cuexcomate Volcano - 9 min drive - 1.4 miles
  • National Museum of Mexican Railroads - 9 min drive - 1.9 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬2 min walk
  • Little Caesars Pizza
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Tortas El Rayito - ‬5 min walk

About this property

Holiday Inn Express Puebla by IHG

3.5-star hotel near Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Indoor pool
Holiday Inn Puebla Finsa by IHG
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, 820 reviews
$66 nightly
The price is $78
Feb 2 - Feb 3
Total with taxes and fees
Holiday Inn Puebla Finsa by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

How close is Holiday Inn Express Puebla by IHG to the airport?

Holiday Inn Express Puebla by IHG is 18.8 mi (33-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Puebla by IHG?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Puebla by IHG on Feb 15, 2026 start from $63.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Puebla by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Puebla by IHG.

Does Holiday Inn Express Puebla by IHG offer free breakfast?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Holiday Inn Express Puebla by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Puebla by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Puebla by IHG have a pool?

Holiday Inn Express Puebla by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Express Puebla by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Puebla by IHG to downtown Puebla?

Holiday Inn Express Puebla by IHG is 1.6 mi away from Puebla.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1273 out of 1679 reviews
Rating 8 - Good. 296 out of 1679 reviews
Rating 6 - Okay. 67 out of 1679 reviews
Rating 4 - Poor. 15 out of 1679 reviews
Rating 2 - Terrible. 28 out of 1679 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

OSCAR

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty during my entire stay. I bought a spray to disinfect it.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aleksander

Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Ireri, laredo

Traveled with family
Liked: Cleanliness, staff & service
The lobster was good
Stayed 1 night in Oct 2025

2/10 Terrible

Amayran

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Un sanitario sumamente sucio, al verificar las sábanas de la cama sucias y con bastantes cabellos. Demoraron para realizar el cambio de habitación. En el desayuno se nos acerca una señorita para decirnos que no pasamos con ella para realizar registro (en el pódium no había nadie).
Stayed 1 night in Sep 2025

10/10 Excellent

Cecilia

Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No ice machine on each floor. Need room key to go to 6th floor ice machine
Stayed 1 night in Sep 2025

6/10 Okay

Nely

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El hotel está en buenas condiciones y el servicio fue bueno. Pero la limpieza al llegar y en el bufete me incomodó un poco.
Stayed 1 night in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

4/10 Poor

MARIO MENDOZA, MIAMI

Stayed 1 night in Sep 2025

10/10 Excellent

Jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities
Everything was great ,price , amenities, customer care,food ,etc just great Keep it up coz I will return
Stayed 2 nights in Sep 2025

10/10 Excellent

Yocely, Mamaroneck

Stayed 2 nights in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities
Everything and everyone was on point
Stayed 4 nights in Aug 2025

10/10 Excellent

Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Berenice

Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio, Edmonton

Stayed 2 nights in Aug 2025

2/10 Terrible

Ahsan Ullah

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked my last trip to Mexico and I would like to change my hotel because the hotel they advertise. It was very dirty and unorganized and Mexico City the receptionist relationship very bad and they try to not answer the right question at the end I give up when I change the hotel Myself and I don’t receive any complimentary or excuses on my email
Stayed 1 night in May 2025

10/10 Excellent

Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great indoor pool and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

HORACIO

Stayed 3 nights in Aug 2025

10/10 Excellent

LILIANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, quiet
Stayed 1 night in Aug 2025

6/10 Okay

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service
Me gustó el desayuno incluido, el estacionamiento gratuito y seguro (aunque deberían tener mejor orden y reglamento para estacionarse ya que hay automóviles que se estacionan mal y limitan el estacionamiento). En la alberca debería estar prohibido comer y tomar bebidas, ya que hace que el área sea muy sucia. Uno de los elevadores necesita mantenimiento ya que hace mucho ruido.
Stayed 2 nights in Aug 2025