This is a beautiful condo in a beautiful complex. Unfortunately, some issues in the unit, and the failure to deal with them by the property management company, resulted in a less-than-stellar experience.
1) The washing machine was full of mildew. All of the bath towels in the unit smelled of it, and when we went to wash them, we found the reason why. We called for three days to have someone come and fix the washer, and each day were told that the local team would be in touch. After the second day of no resolution, we used some paper towels and bleach spray to try to clean the rubber liner around the drum and both times the paper towels ended up being caked in a dark brown gunk. We came home at the end of the third day to a bottle of mold/mildew cleaning spray and a rag outside of our front door…
2) The A/C unit in the bedroom with the twin beds on the first floor leaks. We woke up after the first night to standing water that filled the closet and extended underneath one of the beds. It took four beach towels to clean up all of the water. We turned off the unit and called to have it looked at. The first time calling we were told that the local team would be in touch. The next day we were told to just leave it on — this could explain why the floor in this room is peeling. We left it off the rest of our stay.
There is more to share, but I’m out of characters.
This could be great unit — but I wouldn’t recommend based on our recent stay though.