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Hotel Carol

4.0 star property
4-star hotel in Prague 9

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Photo gallery for Hotel Carol

Front of property - evening/night
Meeting facility
Lobby sitting area
In-room safe, desk, laptop workspace, free WiFi
Daily buffet breakfast (CZK 375 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Kurta Konrada, 12, Prague, 19000
  • Place, DinoPark Prague
    ‪3 min walk‬
  • Place, O2 Arena
    ‪5 min walk‬
  • Place, Vitkov Hill
    ‪3 min drive‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, free WiFi

Superior Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, free WiFi

Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | In-room safe, desk, laptop workspace, free WiFi

Executive Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, free WiFi

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Prague

Prague 9 stay.A stay at this Prague 9 hotel places you within half a mile (1 km) of O2 Arena and 3 miles (5 km) of Prague Market. Czech Lawn Tennis Club and Prague City Museum are also within 3 miles (5 km).

What's nearby

  • DinoPark Prague - 3 min walk - 0.2 miles
  • O2 Arena - 5 min walk - 0.3 miles
  • Bobsleigh Track - 15 min walk - 0.8 miles
  • Borneo Casino - 2 min drive - 1.1 miles
  • Vitkov Hill - 3 min drive - 1.7 miles

Getting around

  • Divadlo Gong Stop - 3 min walk
  • Prague-Liben Station - 14 min walk
  • Vaclav Havel Airport (PRG) - 47 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Bageterie Boulevard - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Švejk restaurant U Brázdů - ‬3 min walk
  • ‪Fruitisimo - ‬3 min walk

About this property

Hotel Carol

4-star hotel in Prague 9
There's a restaurant on site. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Carol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Prague hotel.

  • 1 building
  • 67 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1993
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Dining venue
Hotel Carol offers 67 accommodations with safes and hair dryers. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Prague hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (CZK 500 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CZK 375 for adults and CZK 375 for children
  • A restaurant

Things to do

  • Library
  • Piano

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CZK 750 per pet, per night, plus a deposit of CZK 2500 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CZK 375 for adults and CZK 375 for children
  • Airport shuttle fee: CZK 850 per vehicle (maximum occupancy 4)
  • Self parking fee: CZK 500 per day
  • Pet deposit: CZK 2500 per stay
  • Pet fee: CZK 750 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

Carol Hotel
Carol Prague
Hotel Carol
Hotel Carol Prague
Hotel Carol Hotel
Hotel Carol Prague
Hotel Carol Hotel Prague

Frequently asked questions

How close is Hotel Carol to the airport?

Hotel Carol is 14.5 mi (47-min drive) away from the Vaclav Havel Airport (PRG) airport, the closest popular airport to the property.

Does Hotel Carol have an airport shuttle?

Hotel Carol offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of CZK 850 per vehicle.

Does Hotel Carol offer free breakfast?

Free breakfast isn’t provided at Hotel Carol, but buffet breakfast is offered for a fee of CZK 375 for adults and CZK 375 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Carol?

No, there is no casino at this hotel.

What time is check-in at Hotel Carol?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Carol?

Free parking is not available at this hotel. Self parking is available for CZK 500 per day.

Does Hotel Carol have a pool?

Hotel Carol does not have a pool.

Does Hotel Carol have a restaurant?

Hotel Carol is home to Jerusalem Prague, which features Mediterranean cuisine.

Does Hotel Carol have a spa?

There are no spa services available at this hotel.

How close is Hotel Carol to downtown Prague?

Hotel Carol is 3 mi away from Prague.

Hotel Carol Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 653 reviews
Rating 8 - Good. 288 out of 653 reviews
Rating 6 - Okay. 54 out of 653 reviews
Rating 4 - Poor. 13 out of 653 reviews
Rating 2 - Terrible. 7 out of 653 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Martin

Disliked: Cleanliness
The price level doesn't fit the services. Staff was very slow and very confused... not only with our check in. In the room, there was rests from previous visitor, rubbish in the basket and hairs at the toilet. Towels were shreded... Minibar was half empty...
Stayed 1 night in Nov 2025

8/10 Good

Jon

Traveled with group
Liked: Staff & service
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Anusha Sanmathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness
Stayed at this hotel a couple of times now. Always a warm welcome and really helpful. Great location for the arena which is just a few minutes walk away.
Stayed 5 nights in Oct 2025

8/10 Good

Anitha

Liked: Cleanliness, staff & service, room comfort
The staff are exceptionally friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast, clean and tidy, staff friendly. Poor quality mattress, I could feel the springs, bathroom had a bath and that was appreciated, smart TV which was a plus, overall a good hotel.
Stayed 5 nights in Sep 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to change rooms due to a flea infestation from a previous guest keeping a pet in the room. The hotel staff were very good about the whole thing and moved us to another room. What's interesting is that the rooms are differently equipped, almost randomly. Showers are different, wardrobes are different, electronics, furnishings... It's all quite random.
Stayed 6 nights in Sep 2025

4/10 Poor

Jenn

Stayed 3 nights in Aug 2025

6/10 Okay

Liliia, Dhahran

Liked: Staff & service
No comments
Stayed 2 nights in Jul 2025

8/10 Good

Xiaobao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for the money,massive room.Cleanliness excellent. A stones throw from tram and metro. Uber to airport was £22 and took 35 minutes. Highly Recommended.
Stayed 1 night in Jun 2025

8/10 Good

Liduše

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Juan Carlos

Stayed 1 night in Apr 2025

10/10 Excellent

JUAN CARLOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast a lot, but also the reception staff, Viktoria
Stayed 1 night in Apr 2025

8/10 Good

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Stayed 1 night in Apr 2025

10/10 Excellent

faye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Stayed 4 nights in Feb 2025

10/10 Excellent

JIRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maximal satisfaction

We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.
Stayed 1 night in Mar 2025

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for the offered comfort. Good transport links to city centre.
Stayed 2 nights in Mar 2025

8/10 Good

JEFFREY

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Good value for money budget hotel friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

ANA, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Omav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice city fresh with family

It was good and very easy access to town using the metro or the tram, we were welcomed by Karel and he was very helpful, gave us a map and showed us places we could visit, he checked in with us when he could not hear us over our room phone. And when we checked out he was helpful. Breakfast was good as well, I especially liked the homemade cakes and the yogurt. The Jerusalem restaurant and bar also is a nice stop to have, I had a buffet and a drink on my first night. Overall, it served its purpose for me. Would definitely recommend to others visiting Prague.
Stayed 4 nights in Dec 2024