2/10 Terrible
Alexandra P.
Nov 25, 2025
Unfortunately, my stay in Portland, ME was extremely unpleasant and left me feeling unsafe from the moment I arrived. The location itself was horrifying, with homeless individuals constantly gathered directly at the entrance. Multiple times, I had to push the door into them just to leave. On one occasion, there was a man urinating on the front door, which was disturbing and completely unacceptable.I took it upon myself to address the situation since no staff seemed to be handling it. When I politely asked them to move so we could enter and exit safely, they were incredibly rude and aggressive, telling me I had “no rights” and speaking to me in a threatening manner. This only made the environment feel even more unsafe.Security was a serious concern. The door locks did not feel secure and appeared poorly installed, which added to the anxiety given what was happening right outside the entrance.Inside the room, the heat was cranked up with no thermostat available to control it. When we contacted staff, it took a long time for anyone to respond, and even then, the temperature never seemed to improve. We ended up having to open the windows just to breathe, which meant listening to yelling, fighting, and bottles breaking throughout the night.Overall, this was a stressful and unacceptable experience. I am genuinely grateful I wasn’t staying there alone. I would not recommend this place to anyone looking for a safe or comfortable stay.
Alexandra P.
Stayed 2 nights in Nov 2025