When renting, I always need a house with an elevator, and I've rented different houses for the last 10 years for this womens weekend. Unfortunatley, when we arrived at the house, we realized the elevator wasnt working, I did contact the owners (they did respond quickly) about it, they called for a tech but then told me it probably wouldnt be fixed during our stay (i guess in the contract it does state something about it not being guaranteed to be working) We stayed from Thursday to Monday, and it was fixed Sunday night, but we did have to rearrange rooms and have a couple poeple sleep on the living room sofas because they could not do more than one flight of stairs. Also, (and its my fault), didnt realize the check out was 9am, all the others I've rented were 10am, and that hour does make a difference