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Novotel Pontianak Convention Centre

3.5 star property
Family-friendly 3.5-star hotel with outdoor pool

Choose dates to view prices

Photo gallery for Novotel Pontianak Convention Centre

Outdoor pool
Front of property
Meeting facility
Lobby sitting area
Bar (on property)

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View in a map
Jalan Gajah Mada 889, Pontianak, Kalimantan Barat, 78122
  • Place, Gajah Mada Shopping Complex
    ‪1 min walk‬
  • Place, Museum Provinsi Kalimantan Barat
    ‪18 min walk‬
  • Place, Ayani Mega Mall
    ‪3 min drive‬
  • Airport, Pontianak (PNK-Supadio)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed, Pool Access

Minibar, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed with Sofa bed, Pool Access

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Pool Access

Minibar, desk, iron/ironing board, free WiFi

Superior Room, 2 Twin Beds, Pool Access

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Minibar, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Pontianak

In Pontianak .You'll be within half a mile (1 km) of Gajah Mada Shopping Complex and 2 miles (3 km) of Vihara Bodhisatva Karaniya Metta with a stay here. Museum Provinsi Kalimantan Barat and Kapuas Indah Building are also within 2 miles (3 km).

What's nearby

  • Gajah Mada Shopping Complex - 1 min walk - 0.0 miles
  • Museum Provinsi Kalimantan Barat - 18 min walk - 1.0 mile
  • Vihara Bodhisatva Karaniya Metta - 20 min walk - 1.1 miles
  • Alun Alun Kapuas - 2 min drive - 1.2 miles
  • Ayani Mega Mall - 3 min drive - 1.6 miles

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • ‪Aston Pontianak Hotel & Convention Center - ‬3 min walk
  • ‪Bakmie Kepiting OuKie - ‬1 min walk
  • ‪Cafe Praktis - ‬2 min walk
  • ‪Bakmie Kepiting Juheng - ‬1 min walk
  • ‪Grillme - ‬2 min walk

About this property

Novotel Pontianak Convention Centre

Family-friendly 3.5-star hotel with outdoor pool
Novotel Pontianak Convention Centre offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You'll find a business center on site.

Public spaces have free WiFi. Event space at this hotel measures 8590 square feet (798 square meters) and includes conference space. The family-friendly Novotel Pontianak Convention Centre also features a library, a garden, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Pontianak hotel.

  • 1 building
  • 190 guestrooms or units
  • 3 levels
  • 8590 sq ft of conference space
  • 798 sq m of conference space
  • Built in 1983
  • Childcare (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Novotel Pontianak Convention Centre offers 190 air-conditioned accommodations with minibars and complimentary bottled water. 22-inch LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Mercure Pontianak City Center
  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
3.9 out of 5, Good, 111 reviews
$37 nightly
The price is $41
Dec 21 - Dec 22
Total with taxes and fees
Mercure Pontianak City Center

Property amenities

Family friendly

  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Library
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 22-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 200000.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 60000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Kapuas Palace Hotel Pontianak
Kapuas Palace Hotel
Kapuas Palace Pontianak
Kapuas Palace
Kapuas Palace Pontianak
Kapuas Palace Pontianak Hotel Hotel
Kapuas Palace Pontianak Hotel Pontianak
Kapuas Palace Pontianak Hotel Hotel Pontianak

Frequently asked questions

How close is Novotel Pontianak Convention Centre to the airport?

Novotel Pontianak Convention Centre is 9.7 mi (27-min drive) away from the Pontianak (PNK-Supadio) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Pontianak Convention Centre?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at Novotel Pontianak Convention Centre on Jan 4, 2026 start from $36.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Pontianak Convention Centre have an airport shuttle?

Airport shuttle services are not available at Novotel Pontianak Convention Centre.

Does Novotel Pontianak Convention Centre offer free breakfast?

Free breakfast isn’t provided at Novotel Pontianak Convention Centre, but buffet breakfast is offered for a fee of IDR 60000 per person. It's available every day from 6:00 AM to 10 AM.

Is there a casino at Novotel Pontianak Convention Centre?

No, there is no casino at this hotel.

What time is check-in at Novotel Pontianak Convention Centre?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Novotel Pontianak Convention Centre?

This hotel offers free self parking.

Does Novotel Pontianak Convention Centre have a pool?

Novotel Pontianak Convention Centre features an outdoor pool and a children's pool.

Does Novotel Pontianak Convention Centre have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Pontianak Convention Centre have a spa?

There are no spa services available at this hotel.

How close is Novotel Pontianak Convention Centre to downtown Pontianak?

Novotel Pontianak Convention Centre is 0.7 mi away from Pontianak.

Novotel Pontianak Convention Centre Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 4 out of 7 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nur Nazurah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Sabri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

2/10 Terrible

Aciss, Kuala Lumpur

Traveled with group, Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor housekeeping and maintenance makes these property looks bad. Cockroaches, water stained, water leaks are things you can see in most of the places. Please find other options!
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Poor maintenance and house keeping makes
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2018

2/10 Terrible

Thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Roach Motel

Roaches in the hotel room. Hole in floor. Tub dinged in several places through the ceramic. Pool water like milk. Wifi never worked. Front desk people no help even though we spoke Malay.Had to battle for an extra thin towel. Very basic breakfast.
Stayed 2 nights in Sep 2018

8/10 Good

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe place

Convince