Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near El Camaleón Mayakoba Golf Course

Choose dates to view prices

Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Sundeck
Lobby sitting area
Poolside bar
Indoor wedding
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • Place, El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪8 min drive‬
  • Place, Tres Rios Ecopark
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

Privilege Junior Suite Adults Only

9.0 out of 10
Wonderful
(9 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Garden view

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Garden view

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed
  • Garden view

Maya Superior Deluxe

9.2 out of 10
Wonderful
(126 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Garden view

Maya Superior Deluxe Sea View

8.4 out of 10
Very good
(7 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds
  • Ocean view

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About the neighborhood

Playa del Carmen

Beachside getaway.Your stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and Playa Xcalacoco. Maroma Beach and Tres Rios Ecopark are also within 6 miles (10 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles
  • Gran Coyote Golf - 8 min drive - 4.0 miles
  • Tres Rios Ecopark - 9 min drive - 2.2 miles
  • 28 de Julio Square - 11 min drive - 5.5 miles
  • Playa Xcalacoco - 12 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬7 min drive
  • ‪El Charro - ‬2 min walk
  • ‪Jaal-Ha - ‬8 min drive
  • ‪La Hacienda - ‬3 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale - Adults Only - All Inclusive . Self parking is free.

This 5-star Playa del Carmen property is smoke free.

  • 320 guestrooms or units
  • 2 levels
  • 32 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2013 sq ft of conference space
  • 187 sq m of conference space
  • Deli
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa and Mastercard. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

How close is Ocean Maya Royale - Adults Only - All Inclusive to the airport?

Ocean Maya Royale - Adults Only - All Inclusive is 27.1 mi (264-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Ocean Maya Royale - Adults Only - All Inclusive ?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Ocean Maya Royale - Adults Only - All Inclusive on Feb 3, 2026 start from $358.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ocean Maya Royale - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Maya Royale - Adults Only - All Inclusive .

How close is Ocean Maya Royale - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Maya Royale - Adults Only - All Inclusive offer free breakfast?

Ocean Maya Royale - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Ocean Maya Royale - Adults Only - All Inclusive ?

This property offers free self parking.

Does Ocean Maya Royale - Adults Only - All Inclusive have a pool?

Ocean Maya Royale - Adults Only - All Inclusive features 2 outdoor pools.

Does Ocean Maya Royale - Adults Only - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Ocean Maya Royale - Adults Only - All Inclusive have a spa?

Pamper yourself with a day at Despacio Spa Centre, where you can enjoy reflexology, body wraps, and sports massages.

How close is Ocean Maya Royale - Adults Only - All Inclusive to downtown Playa del Carmen?

Ocean Maya Royale - Adults Only - All Inclusive is 6 mi away from Playa del Carmen.

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1701 out of 2766 reviews
Rating 8 - Good. 628 out of 2766 reviews
Rating 6 - Okay. 258 out of 2766 reviews
Rating 4 - Poor. 88 out of 2766 reviews
Rating 2 - Terrible. 91 out of 2766 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Jorge

Stayed 4 nights in Oct 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and fun. Food and options were plentiful. The app to reserve dinner and check out daily activities was easy to use. The pool and beach were beautiful. There was a good combination of entertainment and relaxation. We had an 80 minute couples massage at the spa that was absolutely amazing. Because of that, we went back for a second one but that one was just ok. It was difficult to get a chair at the pool. We went out as early as 8am to try and get a seat by the activities pool and all the chairs were already “reserved” yet there was hardly anyone at the pool. Hot water was a hit or miss in the shower. Overall, we had a great time celebrating our 10 year wedding anniversary in Mexico.
Stayed 7 nights in Oct 2025

6/10 Okay

Angela Patricia

Liked: Cleanliness, property conditions & facilities
We wnt in
Stayed 6 nights in Oct 2025

10/10 Excellent

Jay

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean Maya is an absolutely beautiful resort. Every detail was excellent, from the staff, the food, and the entertainment, they had everything we were looking for. The rooms and grounds were so well maintained, the bars were efficient and incredibly well staffed (shout out el Tigre), and the food was amazing in every single restaurant! Overall this is one of the best resorts I’ve ever visited and you can get there on a budget. Only thing I wish was that we had more time there! 10/10 stay!
Stayed 4 nights in Oct 2025

6/10 Okay

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness
Room was clean and well stocked when asked them to. Very disappointed in food choices not enough restaurants. Asked for close room was not given a very close room due to my problems with walking. The worst part are the bug bites I have all over both my legs they are very big and itchy could not even sit on our patio for longer than ten minutes. This was my 4th or 5th ocean stay and I guess I just expected more. I will say this the staff at this resort were all very friendly and helpful, very kind to all of us.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jared P.

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean. Staff was excellent and on point. There were some issues witj the water during our stay but itnwas fixed within 24 hours.
Stayed 6 nights in Oct 2025

10/10 Excellent

Melanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch staff!!! Kenddell goes above and beyond for entertainment and watch how he remembers names like CRAZY! Clean resort. Never felt insanely crowded! Fantastic trip. Ready to go back!
Stayed 4 nights in Oct 2025

8/10 Good

Stephen

Stayed 5 nights in Oct 2025

10/10 Excellent

Nicolette B

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property!!! Amazing rooms, restaurants, staff, activities, etc. we have been to many places, but this tops anywhere we’ve ever been to. We plan on returning next year.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spotless and well maintained. The food was good, fresh, and enjoyable, though not quite exceptional. The entertainment staff truly made our trip; they were energetic, fun, and went above and beyond to keep everyone engaged. We never felt like we missed out by not booking the Preferred package. Booking through Expedia was seamless and included all the extras we needed for a great stay. Overall, it was a wonderful experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy environment outside and inside. Nice staff. If issues arise they are helpful.
Stayed 5 nights in Oct 2025

10/10 Excellent

Sherry Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Yiset

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

LAURA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and always helpful! Definitely recommend. Lots of food options that were delicious. This resort is definitely worth every penny!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean room and bathroom. Nice beach for morning walks. Nice pool and pool side bars. Enough options to eat dinners in sit-down restaurants. Pleanty of options to have breakfast and lunch in Buffet restaurant. I totally loved everything at this resort and can't wait to come back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Derin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The food was delicious, the rooms were clean and cleaned well every day, and the staff were all very friendly! They had great activities every day as well. I broke my toe while playing beach volleyball during my stay (all me and obviously had nothing to do with the resort) but the lifeguards were all very helpful and made sure I was comfortable and taken care of, and there was immediately a staff member there to translate the lifeguard that did not speak a lot of english. Overall, even though the vacation ended with a broken toe, it was a great vacation and great resort!
Stayed 4 nights in Oct 2025

8/10 Good

Marielys

Stayed 3 nights in Oct 2025

10/10 Excellent

Kali

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on staff was very friendly! Plenty of things to do around the clock, whether you want to stay up and party or get up early and exercise. Their section of the beach was great. Quiet pool and party pool option. All the restaurants were delicious, And the buffet had a lot of great options. A great affordable experience - highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing and very friendly.
Stayed 4 nights in Oct 2025

10/10 Excellent

Savannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, good staff, safe resort, beautiful pools and bars.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Dat Phat

Liked: Cleanliness, amenities
Yes pool was good.
Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good, but there were definitely a few areas that could be improved. Communication at check-in was lacking, esp considering we paid extra to upgrade to Privilege. One of the travel desk reps gave us misinformation about jet skis being available at the hotel. We found them ourselves at the end of the beach. The food was about what you’d expect at an all-inclusive resort — not better or worse than others. That said, we did receive great service from the wait staff throughout our stay. be prepared to tip everyone who serves you; that’s simply how it works at most AI’s in Mexico. The room was nice & clean, but extremely cold & it seemed like the thermostat didn’t do anything to control the temperature. The Privilege upgrade was decent overall. I’m not sure the butler service is worth the extra cost, though the butlers themselves were very kind & helpful. The separate Privilege restaurant & designated seating areas by the pool & beach were a nice touch & added to the experience. One thing I appreciated is that this isn’t a timeshare property, so there was no hassle from anyone trying to sell you something. The nightly entertainment was okay — they cater to a certain crowd w/mostly EDM/techno music. It keeps the energy up but leaves out those who prefer variety. I’ve seen better shows at other resorts. The spa was small but nice. All in all, it wasn’t a bad stay, but with so many great places to choose from in Mexico I’d try somewhere else next time.
Bedroom
Bathroom
Living area
Free bottle of wine and treats at check in with Expedia/privilege
Stayed 5 nights in Oct 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Dated
Stayed 4 nights in Oct 2025