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Remisens Casa Rosa, Annexe

3.5 star property
Family-friendly 3.5-star hotel near Portoroz Beach

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Photo gallery for Remisens Casa Rosa, Annexe

Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Comfort Double Room, Balcony, Sea View | Water view
Seasonal outdoor pool, pool umbrellas, sun loungers
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Obala 75, Piran, POR, 6320
  • Place, Portoroz Beach
    ‪5 min walk‬
  • Place, Casino Riviera
    ‪13 min walk‬
  • Place, Sečovlje Saltpans Nature Park
    ‪4 min drive‬
  • Airport, Trieste (TRS-Friuli Venezia Giulia)
    ‪72 min drive‬

Room options

View all photos for Standard Twin Room, Balcony, Park View

Minibar, in-room safe, desk, free WiFi

Standard Twin Room, Balcony, Park View

  • Park view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony, Park View (Extra bed)

Minibar, in-room safe, desk, free WiFi

Standard Double Room, Balcony, Park View (Extra bed)

  • Park view
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Comfort Double Room, Balcony, Sea View

Comfort Double Room, Balcony, Sea View | Minibar, in-room safe, desk, free WiFi

Comfort Double Room, Balcony, Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony, Park View

Minibar, in-room safe, desk, free WiFi

Suite, Balcony, Park View

  • Park view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Suite, Balcony, Sea View

  • Sea view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Family Room, Balcony, Sea View

  • Sea view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Portorož

Close to the beach.Within a 15-minute walk of the hotel, you'll find Portoroz Beach and Casino Riviera. Forma Viva and Sečovlje Saltpans Nature Park are also within 2 miles (3 km).

What's nearby

  • Portoroz Beach - 5 min walk - 0.3 miles
  • Casino Riviera - 13 min walk - 0.7 miles
  • Forma Viva - 16 min walk - 0.9 miles
  • Sečovlje Saltpans Nature Park - 4 min drive - 2.2 miles
  • Termaris Water Park - 5 min drive - 1.8 miles

Getting around

  • Koper Station - 24 min drive
  • Friuli Venezia Giulia Airport (TRS) - 67 min drive

Restaurants

  • ‪Fritolin - ‬4 min walk
  • ‪Cacao - ‬6 min walk
  • ‪Paco Pub - ‬6 min walk
  • ‪Blue Bar - ‬2 min walk
  • ‪Café Central - ‬9 min walk

About this property

Remisens Casa Rosa, Annexe

Family-friendly 3.5-star hotel near Portoroz Beach
As a guest of Remisens Casa Rosa, Annexe, you'll find a seasonal outdoor pool, outdoor tennis courts, indoor tennis courts, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A casino, a nightclub, and a terrace are also featured at the family-friendly Remisens Casa Rosa, Annexe. You'll have access to the indoor pool and outdoor pool at a partner property. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 3.5-star Piran hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Remisens Casa Rosa, Annexe offers 96 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (EUR 14 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 10 indoor tennis courts
  • 10 outdoor tennis courts
  • Basketball
  • Casino
  • Golf driving range
  • Indoor pool (guest access)
  • Mini golf
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Remisens Premium Hotel Metropol.]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.13 per person, per night for adults; EUR 1.57 per night for guests aged 7-18 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 14.00 per night
  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club, debit cards, and cash.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Remisens Premium Casa Rosa Annexe Hotel Portoroz
Hotel Roza Portoroz
Roza Portoroz
Roza Hotel Portoroz
Remisens Premium Roža Annexe Hotel Portoroz
Remisens Premium Roža Annexe Hotel
Remisens Premium Roža Annexe Portoroz
Remisens Premium Casa Rosa Annexe Hotel
Remisens Premium Casa Rosa Annexe
Remisens Premium Roža Annexe
Remisens Premium Casa Rosa Dépandance Hotel Portoroz
Remisens Premium Casa Rosa Dépandance Hotel
Remisens Premium Casa Rosa Dépandance Portoroz
Remisens Premium Casa Rosa Dépandance
Hotel Remisens Premium Casa Rosa, Dépandance Portoroz
Portoroz Remisens Premium Casa Rosa, Dépandance Hotel
Hotel Remisens Premium Casa Rosa, Dépandance
Remisens Premium Casa Rosa, Dépandance Portoroz
Remisens Premium Casa Rosa Annexe
Hotel Roza
Remisens Premium Roža Annexe
Remisens Casa Rosa Depandance
Remisens Premium Casa Rosa Dépandance Hotel Piran
Remisens Premium Casa Rosa Dépandance Piran
Remisens Premium Casa Rosa Dépandance
Hotel Remisens Premium Casa Rosa, Dépandance Piran
Piran Remisens Premium Casa Rosa, Dépandance Hotel
Remisens Premium Casa Rosa, Dépandance Piran
Remisens Premium Casa Rosa Dépandance Hotel
Hotel Remisens Premium Casa Rosa, Dépandance
Remisens Premium Casa Rosa Annexe
Remisens Premium Roža Annexe
Hotel Roza
Remisens Casa Rosa Depandance

Frequently asked questions

How close is Remisens Casa Rosa, Annexe to the airport?

Remisens Casa Rosa, Annexe is 48.3 mi (67-min drive) away from the Friuli Venezia Giulia Airport (TRS) airport, the closest popular airport to the property.

Does Remisens Casa Rosa, Annexe have an airport shuttle?

Remisens Casa Rosa, Annexe offers an airport shuttle.

How close is Remisens Casa Rosa, Annexe to the beach?

This hotel is a short 4-minute walk from Portoroz Beach and 3.1 mi (14-min drive) from Plaža mesečev zaliv. Don't forget your sunscreen!

Does Remisens Casa Rosa, Annexe offer free breakfast?

Remisens Casa Rosa, Annexe offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Remisens Casa Rosa, Annexe?

Yes, there's a casino on site.

What time is check-in at Remisens Casa Rosa, Annexe?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Remisens Casa Rosa, Annexe?

Free parking is not available at this hotel. Self parking is available for EUR 14.00 per night.

Does Remisens Casa Rosa, Annexe have a pool?

Remisens Casa Rosa, Annexe features a seasonal outdoor pool.

Does Remisens Casa Rosa, Annexe have a restaurant?

Yes, there is a restaurant on site.

Does Remisens Casa Rosa, Annexe have a spa?

There are no spa services available at this hotel.

How close is Remisens Casa Rosa, Annexe to downtown Piran?

Remisens Casa Rosa, Annexe is 0.4 mi away from Portorož.

Remisens Casa Rosa, Annexe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 67 reviews
Rating 8 - Good. 23 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 5 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Seunghwa

Disliked: Staff & service, room comfort

Poor service

Check in a different hotel. Yes it was stated in the booking instructions in a small letter. Hard to find a check in and the staffs were busy for nothing talking each other while I was checking in as if not is there. Lack of training and service mind. Inefficient process and the queue was mingled and we purely rely on the luck. Our room was in a different building and the path has many stairs. With a heavy luggage, you will have definitely hard time. The rooms are totally different from photos. Just plain low quality apartment room. I feel like I was ripped off to stay one night in such a shabby place for almost 400€ parking while check in was a chaos.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mauvais rapport qualité prix

Casa Rosa est l’annexe du métropole…. Annexe veut tout dire…. Second rang … Parking payant et horriblement cher 20 euros par jour. Pas de machine à café dans la chambre. Salle de bain aux joints noircis. Accueil très moyen notamment le manque de transparence sur le parking. Salle de petit déjeuner = réfectoire bruyant ! Ne correspond pas au nombre d’étoiles !
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Frédéric

Liked: Cleanliness
Disliked: Staff & service

Un hôtel a rafraîchir et une description trompeuse

Avis très mitigé sur l'hôtel : - Points positifs : présence de grandes piscines (la piscine intérieure est énorme en terme de taille et permet d'accueillir de nombreuses personnes / de nager convenablement), une salle de sport petite mais bien équipée, un petit déjeuner de qualité et copieux, literie OK. - Points négatifs : hôtel vieillot (l'hôtel principal a été refait récemment mais la dépendance où nous avons séjourné avait une déco datée, le système pour appeler les ascenseurs n'était pas centralisé). Contrairement à ce qui est indiqué dans l'annonce, aucun balcon n'était présent. Enfin, le prix du parking n'est pas de 14€ comme precisé mais de 20€ la journée (dans le parking public présent a proximité). La description de la chambre est au mieux trompeuse, au pire mensongère.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

DROUIN

Liked: Cleanliness, amenities, property conditions & facilities
Grand complexe hôtelier, avec literie confortable. Le petit déjeuner est plutôt complet et bon même si il manque souvent des choses. Le premier jour des baguettes les suivants très peu de pain, peu de bananes aussi sachant que c’est ce que les clients préfèrent prendre mais d’autres fruits pas très frais et peu de saucisson mais plutôt d’autres charcuteries moins bonnes. Il faut souvent demander aux serveurs pour débarrasser la table et s’installer car ils ont beaucoup de tables à gérer. Autre problème le stationnement. A l’arrivée on vous demande 20 euros en espèces pour obtenir une carte de parking (à mon avis l’hôtel se met cet argent dans la poche) nous n’avions pas d’espèces du coup on nous a accordé une place attitrée pour 15 euros par jour. Au bout de 4 jours la place avait été louée à une autre chambre en même temps. On s’est retrouvé garé sur les zébras. Ça n’est pas normal ! Heureusement qu’on nous a fait un geste commercial sur la facture finale. Les femmes de chambre sont elles très efficaces. Les piscines sont très bien et grandes. L’espace SPA pas mal bien qu’autorisé aux jeunes enfants donc parfois un peu bruyant. Et l’hôtel est bien situé proche plage et centre ville, mais loin du reste du pays si vous projetez d’explorer les gorges, la capitale… comptez environ 2H de trajet.
Stayed 10 nights in Aug 2023
Verified

10/10 Excellent

Laura Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno a Portrose

Esperienza molto positiva, colazione super, comprendeva ogni esigenza ed oltre, anche la cena a buffet era molto buona e varia. Abbiamo usufruito della spa, della piscina interna e di quella esterna con molto piacere. Personale cortese e disponibile. Ottima vacanza!
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura con tutti i confort e posizione perfetta per godersi il mare
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Massimo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo prenotato con colazione inclusa ma ci hanno risposto che non era stata prevista. Camera molto fredda e, nonostante i solleviti, nessuno è intervenuto. Servizio pulizia camera scarso. Letti mai rifatti e forniti due soli asciugamani nonostante fossimo in tre.
Verified

4/10 Poor

Thomas

Liked: Amenities, property conditions & facilities
Das Hotel ist in der NEBENSAISON absolut NICHT zu empfehlen! Der Wellnessbereich ist geschlossen, das Frühstück schlechter als in jedem B&B (4 Sterne Hotel!!) und die Anreise gestaltet sich wegen fehlender Beschilderung und Zufahrt als äußert unbequem. Der Umstand mit dem Wellnessbereich wird leider nirgendwo bei der Buchung angegeben. Zudem wurde das Hotel mit Frühstück gebucht, bei der Ankunft wurde uns jedoch vom Hotel mitgeteilt, dass das Frühstück extra zu bezahlen sei. Hier hat uns Expedia zwar wirklich toll weiter geholfen, aber Alles in Allem war der Aufenthalt damit nicht sonderlich erholsam, wenn es schon so los geht. Die Zimmer sind schön und einigermaßen modern! Das Hotel an sich ist sauer und in perfekter Lage. Wer mit dem Auto anreist sollte sich frühzeitig im Klaren sein, dass das Parken extrem teuer ist! Das Hotel wäre wirklich super gewesen, wenn das suggerierte Angebot zugetroffen hätte. Fazit zum Aufenthalt in der Nebensaison: Leider enttäuscht.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Ottilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gepflegtes Hotel (Remisens Ambassador in Opatija kann nicht mithalten!) Ausgesprochen sauber! Essen und besonders Frühstück ist sehr vielfältig, könnte aber mehr Wert auf Bio und Speisenqualität legen. Lieber weniger, jedoch bessere Qualität und mehr vegetarische Speisen. Da wir ausschließlich Freiland- und Bio Fleisch essen, kam für uns das meiste nicht in Frage. Ansonsten top, ein fantastisches Musikprogeamm, täglich Live Musik zu den Sylvester und Neujahrsabenden! Personal, besonders im Speisesaal sehr aufmerksam und zuvorkommend. Die Lage des Hotels ist einfach ein Traum!! Alles in Allen: sicher wieder!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Jose Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimas instalações, café da manhã excelente.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay Hotel

Good hotel, pretty central. The breakfast could have had a better selection. Not impressed with pigeons flying around if you sat outside. Wi-fi reception was not great which was a bit let down. Had to check in at the hotel next door as this one had no check in desk which was a bit odd.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing interior! Very clean and private. The staff was friendly at all times. Will definitely be coming back.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Geert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

we’re feeling luxurous

It was a very good stay, honestly one of the most beautiful views we ever saw. We had the suite with sea side and we had 2 balconies. The breakfast was really delicious, there is a lot of choice. The swimming pool is at the other side from the street, a little bit strange but okay.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
Leider stand nicht, dass das Restaurant und die Rezeption in einem anderen Gebäude sind (Haupthaus) man musste dann leider von 4**** ins 5***** Haus hinüber gehen und wurde auch entsprechend anders behandelt. Das Servicepersonal könnte freundlicher sein. Im großen und ganzen war der Aufenthalt in Ordnung.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage! Toller Pool - immer genügend kostenlose Liegen und Schirme vorhanden! Sehr moderne Zimmer, schönes Bad! Super Frühstück! WLAN im Haus Casa Rosa teilweise sehr schwach.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing resort

Fantastic hotel, rooms were clean and modern. Views from the balcony are amazing. Staff were very attentive. The facilities in the hotel including the beach side pool, were maintained to an excellent standard. The location, although a little walk up a hill, was close to the beach and restaurants.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely location, room was great overlooking bay, hotel was clean and staff were helpful. It’s very Noisy all night with pounding music until 4pm and noise in the mornings from maintenance staff and cars and motorbikes driving up to the front of the hotel and the casino which is next door . Sadly no cafe in the pool area meant you had to go out every time you wanted something to eat or drink. the main hotel had no pool service either so you had to get dressed and dry to get a coffee or a drink. Overall a lovely place to stay if you like nightlife and have rooms at the side or the back of the hotel.
Stayed 5 nights in Jun 2019
Verified

10/10 Excellent

ema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip Top

Wir kommen aufjedenfall nächstes Jahr wieder! Hatten Halbpension - Essen war wunderbar
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Gutes Hotel

Große Zimmer, tolles Frühstückbuffet, angenehmes Personal
Stayed 7 nights in Jul 2018
Verified

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes Hotel mit kleinen "Fehlern"

Sehr nettes Hotel, zwei Jahre alt. Jedoch merkt man, dass es leicht in die Jahre gekommen ist. Die Parkgarage, Verbindungsgänge und unterirdischen Gänge sind sehr dreckig, schlecht ausgeleuchtet und fast gar nicht beleuchtet. Leider ist die Rezeption im anderen Gebäude, am Zimmer liegen fast keine Informationen auf. Somit wird die Suche nach z.B. den Pool oder zum angrenzenden Casino zur Erkundungstour. Enttäuschend ist auch, dass kein eigener Strand am Meer zum Hotel gehört. Der Pool ist zwar eingezäunt und "leicht" zu erreichen, jedoch der Zugang zum Meer blockiert. Daher gibts nur öffentliche Betonflächen zum Liegen. Essen top, leider schnell aus, wird jedoch rasch mit Neuem Aufgefüllt. Spezialitäten wie Hai gibts nur in sehr sehr geringen Portionen. Die Chance einen zu ergattern, gleicht dem eines Tombola Gewinns. Aber trotz der Kleinigkeiten Preis/ Leistung top, daher wärmstens weiterzuempfehlen.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Newly renovated

The room was more than adequate but they gave us winter quilts for late spring. No matter how low we set the a/c we were sweating in our sleep. Everything else was excellent but I think above all a hotel room is about sleep.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Viel Platz nach oben!

Beim Service ist viel Platz nach oben! Ich hatte bereits vorab mit dem Hotel per Mail Kontakt aufgenommen und gebeten ob wir (waren 9 Personen) die Zimmer nebeneinander haben könnten, eine Dame hat mir dies dann auch vorab bestätigt. Vorort ging dies dann nicht, trotz meiner erneuten Bitte. (Hotel war nicht voll) Auch beim Check-in waren die Informationen eher spärlich, wenn man nicht selbst fragt wird einem nicht viel gesagt. Zimmer war sauber und schön, bei der Kofferablage ist die Wand leider schon ein wenig starpaziert worden. (schware Striche etc.) Leider hatten wir im Bad zwar eine Badewanne aber nur wir keine Stange für den Duschkopf...andere Zimmer hatten diesen schon, Kosmetiktücher gab es leider auch keine. Service im Restaurant - stark verbesserungsfähig! Wir baten uns einen Tisch zu reservieren (waren 9 Personen) dies war leider nicht möglich, für andere Gruppen und Gäste aber schon! Kaffee zum Frühstück wurden manchen Gästen an den Tisch serviert uns aber nicht! Die Speisen am Buffet leider lauwarm sowohl beim Frühstück als auch beim Abendessen. Getränkepreise stark überteuert - 1 Flasche Minerwasser € 6,-- ist schon recht unverschämt, ebenso Wein & Co - überteuert. Wir empfehlen in ein paar Meter entferntes Cafe zu gehen! Wellnessbereich - stark renovierungsbedüftig! Man hatte das Gefühl, das sich hier einfach niemand verantwortlich fühlt, schmutzige Becken, kaputte Fliesen, kaputte Liege usw. am schlimmsten war das "Fuß-Desinfektions-Becken".
Stayed 3 nights in May 2018
Verified

6/10 Okay

Roby

Liked: Cleanliness, room comfort

Un 4 stelle

I servizi sono quelli offerti dal Metropol, in quanto parliamo ci una struttura adiacente. Quindi l'hotel principale è un 5 stelle, ma che pecca in alcuni servizi (SPA, piscine, colazione). In sostanza la dependance è una struttura più nuova, ma senza servizi (portineria, sale comuni, servizi annessi).
Stayed 5 nights in Apr 2018
Verified

8/10 Good

Ayman

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The Remisens Metropol is a very nice 5-star hotel. But the "Casa Rosa Dependence" can be improved. The rooms and bathrooms are nice and big but the pillow selection is particularly uncomfortable and no water heater is made available. The fact that there is no reception directly at the dependence and you have to walk to the main hotel if you need anything is not very smart, especially in case of bad weather.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

good, easy, friendly
Stayed 1 night in Oct 2017