8/10 Good
Thomas J.
May 8, 2025
Liked: Cleanliness
Very nice property
There were many things we liked about our stay at the “Airplane Hangar” and a few things that were negatives for us. The complex is very nice and well maintained. It has a great pool and well-equipped gym. The condo was very well supplied. The patio was a good size with comfortable chairs and loungers. There is a significant amount of noise from the planes flying in and out of Sky Harbor. There are no shades on the windows in the dining and living room, which would be nice to allow privacy in the evenings. The location of the parking spot is right next to the elevator and very convenient; however, the owner’s car in the second spot is very large, making it tricky to park a large SUV, fitting it between the large pillar and the owner’s car. We vacuumed several times. The carpeting should be cleaned or replaced. Working through VACASA also had its positives and negatives. Initially, our small requests were handled well. All communication was via text with the VACASA representative, who was always very pleasant. However, when the microwave stopped working it took over a week for it to be replaced, apparently due to poor communication between the owner and VACASA representative. Ultimately, a replacement was left outside our door.I also, had a frustrating and expensive interaction with VACASA few months before our stay, ultimately costing us an additional 3000. We will avoid properties managed by VACASA in the future.
Thomas J.
Stayed 70 nights in Feb 2025