We have stayed in multiple vacation homes and there is nothing like thinking you will get one thing and getting something totally different.
This house was a disappointment. The location is great and the view is great, but beyond that it feels like the owners are just trying to make money and not really invested into the guest.
1. This house sleeps 16, yet the kitchen is set up for 4-6 people. The pots and pans are not only cheap and used up they are small. We couldn't even cook for our family because we didn't have what we needed. Using 4 small pots and skillets just to cook one item.
2. They supply 2 kitchen towels and 1/2 roll of paper towels for a 5 night stay. Again, for 16 people this doesn't work.
3. They require all trash to be put in the bin provided outside before you leave, but the bin was full when we got there. Even if they weren't full this is not big enough for a large group. Again, for 16 people where are they supposed to put trash?
4. The beds were full of dog hair, as well as the floor, and the hot tub.
5. The beds were uncomfortable. The master bedroom King kept falling through the planks on the bottom of the bed.
6. There were stains all over the carpet.
7. There was a smell when you walk into the house. Like wet dog.
8. The WiFi is spotty and doesn't work well.
9. There is almost no cell service.
10. When trying to conatact the property manager for help, I called and e-mailed and still didn't get a response to a simple question..."where are the pool towels?" They acted annoyed and told me they would find out and I heard nothing back.
11. There was food stuck to the wall that no one cleaned.
12. In their instructions, they ask you to only leave a five star review and to contact them if you have any complaints. To me that is dishonest, other renters have the right to know this is not what you make it seem.
13. They have so many rules you have to follow because they care about their neighbors. I get it, but don't have a vacation home if you expect people to be silent.
14. They want you to keep the pool vacuum in the pool while you use it. Then tell you if you break it, you will have to pay for it to be fixed.
This house has a great layout, it's large for a big family or group, but the owners really need to step it up. There is so many houses to chose from in the area and I will be back but will not stay here.