6/10 Aceptable
Nico P.
6 ene. 2025
Le gustó: Limpieza
Underwhelming with silly policies
If you’re accustomed to high-end homes, this property will likely disappoint. While the outdoor space is impressive with plenty to keep kids entertained, the home itself feels dated, showing noticeable wear and tear. A major highlight for the kids—the golf simulator—was out of order for our entire stay. Additionally, the outdoor bar area had a lingering garbage smell we couldn’t eliminate. One of the main shared bathroom showers never produced hot water, and the master bathroom water often carried a stale, well-water-like odor.However, the most frustrating part of our experience wasn’t just the home’s condition—it was the host’s response when we ran out of essentials like paper towels, dish soap and trash bags. Instead of restocking these basics, we were told their policy only included “starter kits.” For a property at this price point, it’s unreasonable to expect guests to stock up on fundamental items - especially ones that come in bulk and will outlast a guests stay. We’ve stayed at high end homes all over the States and Mexico and we’ve never encountered such a silly “policy” with such basic items.The house met our basic needs, but we wouldn’t choose to stay here again.
Nico P.
Se hospedó 5 noches en diciembre de 2024