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Casa Serena Paris Hôtel

3.0 star property
3-star hotel near Palais Garnier

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Photo gallery for Casa Serena Paris Hôtel

Reception
Restaurant
Front of property
Combined shower/tub, hair dryer, towels
1 bedroom, Select Comfort beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
188 Rue De Crimee, Paris, Paris, 75019
  • Canal Saint-Martin
    ‪5 min walk‬
  • Palais Garnier
    ‪11 min drive‬
  • Louvre Museum
    ‪14 min drive‬
  • Paris (ORY-Orly)
    ‪29 min drive‬

Room options

View all photos for Double/Twin room

1 bedroom, Select Comfort beds, in-room safe, desk

Double/Twin room

  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre Classique

1 bedroom, Select Comfort beds, in-room safe, desk

Chambre Classique

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Paris

19th Arrondissement stay.Your stay at this 19th Arrondissement hotel places you within 3 miles (5 km) of Palais Garnier and Stade de France. Galeries Lafayette and Place de la Bastille are also within 3 miles (5 km).

What's nearby

  • Canal Saint-Martin - 5 min walk - 0.3 miles
  • Stade de France - 7 min drive - 3.2 miles
  • Place de la République - 7 min drive - 1.7 miles
  • Palais Garnier - 11 min drive - 2.8 miles
  • Louvre Museum - 14 min drive - 3.5 miles

Getting around

  • Crimee Station - 2 min walk
  • Pantin Station - 3 min drive
  • Paris Orly Airport (ORY) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Bo Bun Flandre - ‬3 min walk
  • ‪Chamroueun-Crimée - ‬1 min walk
  • ‪Kim-Phuc - ‬2 min walk
  • ‪Sushi Crimée - ‬1 min walk

About this property

Casa Serena Paris Hôtel

3-star hotel near Palais Garnier
Casa Serena Paris Hôtel offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. Casa Serena Paris Hôtel also features complimentary newspapers in the lobby, room service (during limited hours), and a front-desk safe.

This 3-star Paris hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Casa Serena Paris Hôtel offers 31 accommodations with safes and coffee/tea makers. Beds feature Select Comfort mattresses. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and microwaves can be requested.

Languages

Arabic, English, French, Spanish, Vietnamese

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  • Air conditioning
  • Breakfast available
  • Room service
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Total includes taxes and fees
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Property amenities

Family friendly

  • Microwave on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.53 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crimee Hotel Paris
Crimée Paris
Hôtel Crimée
Hôtel Crimée Paris
Hôtel Crimée
Casa Serena Paris Hôtel Hotel
Casa Serena Paris Hôtel Paris
Casa Serena Paris Hôtel Hotel Paris

Frequently asked questions

How close is Casa Serena Paris Hôtel to the airport?

Casa Serena Paris Hôtel is 14.6 mi (36-min drive) away from the Paris Orly Airport (ORY) airport, the closest popular airport to the property.

Does Casa Serena Paris Hôtel have an airport shuttle?

Airport shuttle services are not available at Casa Serena Paris Hôtel.

Does Casa Serena Paris Hôtel offer free breakfast?

Casa Serena Paris Hôtel does not offer free breakfast.

Is there a casino at Casa Serena Paris Hôtel?

No, there is no casino at this hotel.

What time is check-in at Casa Serena Paris Hôtel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Casa Serena Paris Hôtel?

Free parking is not available at this hotel.

Does Casa Serena Paris Hôtel have a pool?

Casa Serena Paris Hôtel does not have a pool.

Does Casa Serena Paris Hôtel have a spa?

There are no spa services available at this hotel.

How close is Casa Serena Paris Hôtel to downtown Paris?

Casa Serena Paris Hôtel is 2.9 mi away from Paris.

Casa Serena Paris Hôtel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 278 reviews
Rating 8 - Good. 128 out of 278 reviews
Rating 6 - Okay. 48 out of 278 reviews
Rating 4 - Poor. 27 out of 278 reviews
Rating 2 - Terrible. 12 out of 278 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Md Nasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a good experience. Rooms were very clean and comfortable. They cleaned and tidy up the room everyday. 24/7 receiption and help desk. Good for short stay and very near to Crimme Metro station. For breakfast, not too many items are there. But you Will get good coffee and some croissants.
Stayed 2 nights in Jun 2024

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The support in the front desk of Victoria was Excellent
Stayed 1 night in Dec 2023

4/10 Poor

Gulambhai

Disliked: Cleanliness, staff & service, property conditions & facilities
Need whole hotel refurbise no freez no phone in rooms rary dirty carpet only tea n crossont in breakfast
Stayed 4 nights in Sep 2023

4/10 Poor

Elizabeth

Traveled with partner
Disliked: Amenities
Room was rather small and was very noisy staff were not very helpful and area wasn’t very nice. Breakfast was very basic. Would not stay again
Stayed 3 nights in Oct 2023

2/10 Terrible

Ray

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Randy

Traveled with partner
Disliked: Cleanliness
No towel racks, no hangers, lack of closet space, no wash clothes were available, floor was not swept anytime during the week. No sheet below the conforter. TV on wall was a 24" monitor. Toilet was in a small room there one bumped head on door knob when doing "paperwork". Staff was mostly pleasant and helpful. A good hotel for young travelers who didn't know what a full service hotel should offer. No microwave, no refrigerator, no tissues. toliet paper dispenser (big roll) sounded like a cow bell when being used. Very near the Metro so could get on a train to anywhere easily.

4/10 Poor

Kat

Disliked: Property conditions & facilities
To put it politely, it urgently needs a complete renovation- it’s run down, tired, with exposed/ unfinished work that makes it look like a construction site in places, and whilst the bedding and the carpets in the room were clean, the room itself had years of accumulated dirt that, at the very least, needs a good, deep clean. The A/C was not working half the times, I had a very warm room on the fifth floor and had to go down both nights to switch it on, I could not adjust it myself from the room’s control, and the second night there were some weird noises from (I presume) the general AC system of the hotel. As for breakfast, the “buffet” consisted of tea, coffee, orange juice, a few plain croissants, a few baguettes and two jam jars and butter. That’s it. Overall below-par and not what I was expecting, and it definitely didn’t reflect the price I paid for it.
Stayed 2 nights in Jun 2023

8/10 Good

Robert D., Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Gòod service
Stayed 1 night in May 2023

2/10 Terrible

james

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Poor Hotel

This is Hotel is in a very poor state, Carpets in hall and stairs are old and dirty. There was nowhere to sit, and no desk in my room. The shower/bath, general furnishings were very old and falling apart. I wouldn't dare try the breakfast included. There were crazy rules, no alcohol, curfew after 03:00. The WiFi stopped working. The only plus, the staff were friendly.
Stayed 3 nights in Apr 2022

4/10 Poor

UKhan, London

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was a last minute, late night booking. I turned to this hotel as they offered 24-7 check in. I booked a queen bed and single bed room. I was first directed to a bedroom with single bed only that had clearly been recently vacated. The room had not been cleaned, there was urine still in the toilet and empty alcohol bottle on the table. I asked for the another room. The second attempt was only slightly better. Had a single bed and queen bed however room still a mess. Again as if last lodger had just left. Finally got it right on third attempt. I don't appear to have the option to upload pics to evidence my comments above. Offered breakfast in the morning and the lady that greeted me in the morning was far more helpful and pleasant than the person helping over night.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Rasheed, France

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good hotel👍 But its place is in far area, you will cant find good restaurants at late night around it, but it have good stuff
Stayed 4 nights in Nov 2019

10/10 Excellent

Vasugi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to metro station. Lots of food nearby...indian restaurant next to hotel serve delicious food....good location...hotel clean ..staff was friendly and nice...value for money...need to pay tax 1.80euro per night perperson upon check out...not a 5star hotel but quite nice hotel for budget travellers...
Stayed 3 nights in Nov 2019

6/10 Okay

DBS, Ieper

Liked: Cleanliness, staff & service
Didn't like that the lock on the door didn't work. Small areas which are probably usual for Paris. Very tiny bathroom.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Lots of room for improvement

Old hotel in a middle of a not very safe neighborhood, small room that had a strong or unpleasant smell I had to keep the window open at night to at least have some fresh air inside. Friendly staff. very slow WiFi. Overall I would not choose this hotel again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms but clean and comfy. Close to the metro
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Was ok

Good wifi
Stayed 2 nights in Oct 2018

4/10 Poor

Salma, uk

Disliked: Cleanliness, property conditions & facilities, room comfort

Never stay again

Very small room like box separate toilet from basin and shower You use toilet in one room and wash your room in another . Terrible dirty carpet made me sneeze all night
Stayed 2 nights in Sep 2018

10/10 Excellent

JJ, paris

Liked: Cleanliness
Disliked: Staff & service, room comfort
charged me again when I checked in even though I already paid when I booked through Expedia
Stayed 2 nights in Jul 2018

4/10 Poor

Lori, Toronto

Liked: Staff & service, room comfort
Disliked: Cleanliness
Close to Subway. Convenient location. Lovely staff. Comfy beds and pillows. Unfortunately - bed bugs.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a few nights (I was there for one night since I had a long layover in Paris). The room I was in was a bit small, but the price was reasonable and location is good. Great place to stay.
Stayed 1 night in May 2018

2/10 Terrible

A

Disliked: Cleanliness, property conditions & facilities, room comfort
smoke smell, even though no smoking room. Bathroom had red water comes. so old room. not updated. i don’t like this hotel.
Stayed 4 nights in Apr 2018

10/10 Excellent

Rob, calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location super staff super everything

all good, no words to describe how good was our stay!
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities