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Perla Maya Hotel

2.5 star property
Hotel near Lake Atitlán in Panajachel

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Photo gallery for Perla Maya Hotel

Balcony
Spa
Exterior detail
Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Explore the area

View in a map
0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪10 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪89 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Premium Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Panajachel

In Panajachel .Within a 10-minute walk of the hotel, you'll find Lake Atitlán and La Galeria. Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum are also within half a mile (1 km).

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 6 min walk - 0.4 miles
  • Casa Cakchiquel Arts Center - 10 min walk - 0.5 miles
  • Azul Maya Archaeological Museum - 10 min walk - 0.5 miles
  • Panajachel Municipal Market - 16 min walk - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 121 min drive

Restaurants

  • ‪Delhi 6 - ‬9 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante El Atitlan - ‬3 min walk
  • ‪The Little Spoon - ‬9 min walk
  • ‪Guajimbos - ‬10 min walk

About this property

Perla Maya Hotel

Hotel near Lake Atitlán in Panajachel
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Perla Maya Hotel. Self parking is free.

Smoking is allowed in designated areas at this Panajachel hotel.

  • 22 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Perla Maya Hotel offers 22 accommodations with fans. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Perla Maya Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 175.00 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel

Frequently asked questions

How close is Perla Maya Hotel to the airport?

Perla Maya Hotel is 51.3 mi (121-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Perla Maya Hotel have an airport shuttle?

Perla Maya Hotel offers an airport shuttle 24 hours a day, for a charge of GTQ 175.00 per person, roundtrip.

Does Perla Maya Hotel offer free breakfast?

Perla Maya Hotel offers free local cuisine breakfast every day from 8:00 AM to 10 AM.

Is there a casino at Perla Maya Hotel?

No, there is no casino at this hotel.

What time is check-in at Perla Maya Hotel?

Check-in begins at 3 PM.

Is there free parking at Perla Maya Hotel?

This hotel offers free self parking.

Does Perla Maya Hotel have a pool?

Perla Maya Hotel features an outdoor pool.

Does Perla Maya Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Perla Maya Hotel have a spa?

There are no spa services available at this hotel.

How close is Perla Maya Hotel to downtown Panajachel?

Perla Maya Hotel is 0.4 mi away from Panajachel.

Perla Maya Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 242 reviews
Rating 8 - Good. 61 out of 242 reviews
Rating 6 - Okay. 33 out of 242 reviews
Rating 4 - Poor. 20 out of 242 reviews
Rating 2 - Terrible. 20 out of 242 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacinto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Stayed 2 nights in Nov 2025

8/10 Good

Krisztina, Cary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a bit cold because of the weather
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Muy bueno!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
No habían toallas suficientes y no tenían shampoo
Stayed 2 nights in Aug 2025

2/10 Terrible

Mahnaz

Disliked: Cleanliness, amenities, property conditions & facilities
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service
We had a good experience with the hotel. But the staff was a little confused with my family and I hotel room. They were mixing up the rooms.
Stayed 1 night in Aug 2025

8/10 Good

jeymi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and safe, and the personal was very friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so fake , they show pictures of different hotels and the area to stray people to them, there staff is the worse I have ever experienced in my entire life, having a handicap person traveling with us they don’t care about …. Will never recommend this place that should be removed from Expedia and all platforms.
Stayed 2 nights in Apr 2025

8/10 Good

EMERSON

Traveled with family
Liked: Cleanliness
El staff podría mejorar un poco su servicio en especial el del restaurante
Stayed 1 night in Apr 2025

8/10 Good

Mirtala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perla Maya

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Stayed 4 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced for what we got

Booked a double bed and single bed, was given a 4 bed room. We had to double up one bed on top of the other to make room to walk. The decorative head board on the wall came off the wall when I was on the bed at night. They moved us to proper room the next night. No hair dryer, shampoos, wash cloth, bath Matt for shower, only one outlet in room. We asked and received a fan. Our last night there were ants in the room. We were in the third floor. And these ants bite! Good breakfast included. Cute cats on the property. And the owner/workers tried to accommodate us.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Feb 2025

8/10 Good

Keith

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perla Maya Hotel was in a great location! It was easy and walkable to restaurants. shopping and ferry locations. The hotel staff is very exceptional, they make your stay feel like home. Thank you Jose Manuel, Domingo, Tomas and Daniel for making us feel safe and also thank you kitchen staff Claudia and Michelle for great breakfasts. I will definitely return to this hotel next time I come to Panajachel!
Stayed 3 nights in Feb 2025