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Canopy by Hilton West Palm Beach Downtown

4.0 star property
4-star hotel near CityPlace

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast served
1 bedroom, premium bedding, in-room safe, desk
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • CityPlace
    ‪3 min walk‬
  • Clematis Street
    ‪11 min walk‬
  • Palm Beach County Convention Center
    ‪1 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 797 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(12 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • 990 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 797 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Palm Beach

Downtown West Palm Beach stay.Within a 10-minute walk of this Downtown West Palm Beach hotel, you'll find CityPlace and Clematis Street. Palm Beach Atlantic University and Palm Beach County Convention Center are also within half a mile (1 km).

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles
  • Clematis Street - 11 min walk - 0.6 miles
  • Palm Beach County Convention Center - 1 min drive - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪True Food Kitchen - ‬7 min walk
  • ‪Barrio - ‬7 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪Johan's jöe - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel near CityPlace
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3069 square feet (285 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 3069 sq ft of conference space
  • 285 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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AKA West Palm

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  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 780 reviews
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

How close is Canopy by Hilton West Palm Beach Downtown to the airport?

Canopy by Hilton West Palm Beach Downtown is 4.9 mi (12-min drive) away from the Palm Beach Intl. Airport (PBI) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Sep 14, 2025 start from $169.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton West Palm Beach Downtown have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton West Palm Beach Downtown.

How close is Canopy by Hilton West Palm Beach Downtown to the beach?

This hotel is 7.6 mi (26-min drive) from Lake Worth Beach and 1.6 mi (3-min drive) from Mid-Town Beach. Don't forget your sunscreen!

Does Canopy by Hilton West Palm Beach Downtown offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton West Palm Beach Downtown, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Canopy by Hilton West Palm Beach Downtown?

No, there is no casino at this hotel, but Club Vegas Casino Arcade (6-min drive) and Lake Worth Casino Building and Beach Complex (14-min drive) are nearby.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Canopy by Hilton West Palm Beach Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 38 per day.

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Canopy by Hilton West Palm Beach Downtown features an outdoor pool.

Does Canopy by Hilton West Palm Beach Downtown have a restaurant?

Yes, there are 2 restaurants on site.

Does Canopy by Hilton West Palm Beach Downtown have a spa?

There are no spa services available at this hotel.

How close is Canopy by Hilton West Palm Beach Downtown to downtown West Palm Beach?

Canopy by Hilton West Palm Beach Downtown is 0.6 mi away from West Palm Beach.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 808 reviews
Rating 8 - Good. 123 out of 808 reviews
Rating 6 - Okay. 56 out of 808 reviews
Rating 4 - Poor. 29 out of 808 reviews
Rating 2 - Terrible. 37 out of 808 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Room was very comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Celine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay was exceptional. Thanks to Seth Teitelbaum he made the reason for my stay most memorable. The parking, restaurant, and cleaning staff were also very accommodating and went above and beyond. Thank you for the wonderful experience.
Stayed 5 nights in May 2025

10/10 Excellent

Ricardo

Stayed 1 night in May 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dakota and Bernie made our stay! Big shoutout for a beautiful corner room
Stayed 1 night in Jun 2025

10/10 Excellent

James, Coral Gables

Stayed 2 nights in May 2025

6/10 Okay

Rosemarie

Traveled with family
Liked: Amenities, property conditions & facilities
You can hear everything at night and it’s very nosey
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean property & that also goes for the rooms! We were very pleased with our stay from the valets, to the lobby staff & both restaurant’s staff - very professional, everyone had great customer service! We had 3 meals there (2 at Treehouse & 1 at Banter) and ALL of our food and drinks were fantastic! My family thoroughly enjoyed our stay at Canopy & the next time we’re in town, they will definitely be our go to hotel - thank you for a great experience and we look forward to coming back!
Stayed 2 nights in May 2025

8/10 Good

Ji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Sofia

Stayed 1 night in May 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an absolute pleasure to stay at Canopy. Beautiful location, we loved the food downstairs at Banter and upstairs on the rooftop. The rooftop pool was gorgeous. There are two things I could comment on. The price of valet was $100 for the weekend which is outrageous. Also, the upstairs restaurant does not open until 11:00AM. So if you’re considering brunch there on a Sunday before check out, it is not possible. Besides that the staff and location, room and all were fantastic.
Stayed 2 nights in May 2025

6/10 Okay

Ryan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in room woke up with bug bites on my body
Stayed 1 night in May 2025

10/10 Excellent

Danger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Wendy

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
I recently stayed at the Canopy hotel. While the hotel itself looks beautiful and clean, the service was very disappointing. Housekeeping never came to clean the room, even though I was out from 9 AM to 6 PM every day. I had to call the front desk multiple times just to ask for towels and shampoo, and it took them over two hours to bring them. There’s a restaurant downstairs, but it’s constantly closed and there’s no sign with the hours, so you never know when it’s open. I also found out on the last day that they have a gym on the 6th floor—no one mentioned it, and there was no information provided about the hotel’s amenities. Overall, the lack of communication and poor service really took away from the experience.
Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

Stayed 2 nights in May 2025

8/10 Good

Maria Auxiliadora

Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
We had to find a hotel last minute for one night as my flight was canceled on the way to the airport. Based on the reviews I booked a room through Expedia and I was glad I did. The hotel front desk staff was very accommodating. Rooms were clean, great breakfast, and nice location!! It was a quick stay but overall, I was happy with my experience!!
Stayed 1 night in May 2025

4/10 Poor

Zuyen

Traveled with partner
Disliked: Cleanliness
Para nada agradable
Stayed 1 night in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, aesthetic, nice staff, and the rooftop pool was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo, Lake worth

Liked: Cleanliness, amenities
Perfect
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyable stay.
Stayed 1 night in May 2025

8/10 Good

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax
Stayed 3 nights in May 2025

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver clean and confortable beds. Loved the rooftop pool and bar.
Stayed 1 night in May 2025

10/10 Excellent

Maiyelin

Stayed 1 night in May 2025

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Manuela, Cape Coral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design and clean rooms
Stayed 2 nights in May 2025