Mercure Tokyu Stay Osaka Namba

4.0 star property
4-star hotel near Dotonbori

Choose dates to view prices

Photo gallery for Mercure Tokyu Stay Osaka Namba

Exterior
Miscellaneous
Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes
Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View in a map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Tsutenkaku Tower
    ‪2 min drive‬
  • Place, Kyocera Dome Osaka
    ‪3 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Twin Beds

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, 2 Twin Beds (with Washing Machine)

9.2 out of 10
Wonderful
(9 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room, 2 Twin Beds (Privilege, with Washing Machine)

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

Accessible Twin Room, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premium Twin Room, 2 Twin Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Twin Beds

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Osaka

Central Osaka getaway .Within a 15-minute walk of this Minami hotel, you'll find Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 miles (3 km).

What's nearby

  • Dotonbori - 1 min walk - 0.1 miles
  • Namba Grand Kagetsu Theater - 9 min walk - 0.5 miles
  • Tsutenkaku Tower - 2 min drive - 1.5 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles
  • Osaka Castle - 8 min drive - 2.6 miles

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 54 min drive

Restaurants

  • ‪味穂 - ‬1 min walk
  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪Balabushka - ‬1 min walk
  • ‪Bar 一般保護例外 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

4-star hotel near Dotonbori
There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

How close is Mercure Tokyu Stay Osaka Namba to the airport?

Mercure Tokyu Stay Osaka Namba is 10.3 mi (26-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on Nov 6, 2025 start from $212.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba have an airport shuttle?

Airport shuttle services are not available at Mercure Tokyu Stay Osaka Namba.

Does Mercure Tokyu Stay Osaka Namba offer free breakfast?

Free breakfast isn’t provided at Mercure Tokyu Stay Osaka Namba, but buffet breakfast is offered for a fee of JPY 2750 for adults and JPY 2750 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Mercure Tokyu Stay Osaka Namba?

No, there is no casino at this hotel.

What time is check-in at Mercure Tokyu Stay Osaka Namba?

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM.

Is there free parking at Mercure Tokyu Stay Osaka Namba?

Free parking is not available at this hotel.

Does Mercure Tokyu Stay Osaka Namba have a pool?

Mercure Tokyu Stay Osaka Namba does not have a pool.

Does Mercure Tokyu Stay Osaka Namba have a restaurant?

Mercure Tokyu Stay Osaka Namba is home to CENTRE M(サントル エム), which features light fare.

Does Mercure Tokyu Stay Osaka Namba have a spa?

There are no spa services available at this hotel.

How close is Mercure Tokyu Stay Osaka Namba to downtown Osaka?

Mercure Tokyu Stay Osaka Namba is 1.6 mi away from Osaka.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 257 out of 422 reviews
Rating 8 - Good. 109 out of 422 reviews
Rating 6 - Okay. 43 out of 422 reviews
Rating 4 - Poor. 11 out of 422 reviews
Rating 2 - Terrible. 2 out of 422 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Adrienne

Traveled with family
Disliked: Staff & service, amenities
Overall, very unfriendly staff. A very punitive system of fining for every imaginable perceived violation: they will charge you for a replacement room key; they will charge you if you forget to bring back your umbrella; they will charge you if you don’t check out exactly at 11 AM. You definitely get the impression they’re glad to see you go. Noise from the street is evident. Rooms definitely need better soundproofing. Hallways seemed noisy in the mornings. The only hotel so far that’s been this way throughout the country.
Stayed 2 nights in Aug 2025

8/10 Good

Imelda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zaira

Stayed 6 nights in Jul 2025

8/10 Good

Marlon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 2 nights in Jul 2025

6/10 Okay

Nicole

Traveled with family
Disliked: Amenities
At the check-in desk, the man didn’t want to speak to me, a woman, but asked to speak to the man, as in I wasn’t capable of checking in, despite the fact that the reservation was in my name.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Costa Mesa

Stayed 4 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yanmei

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jadyn

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel would stay again. Also in a good area
Stayed 3 nights in Jul 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved having the laundry facilities in the room! Great location, very nice staff.
Stayed 2 nights in Jun 2025

8/10 Good

Joobee

Traveled with family
Liked: Property conditions & facilities
When we got our first room it smelled horribly but the staff was quick to move us to another room. The rooms were tiny and the lighting was awful. It was really hard to see anything in that dark room. The staff was also very stingy when it came to giving us extra water or coffee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

8/10 Good

JoAnne

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was pretty dark. Could not put make up on, not enough proper lighting. They will however rent a lighted mirror to you. Iterly need a flashlight to get around. Other than that it was very convenient and walkable to Dotonbori and surrounding areas. Location was perfect and across the street was designer heaven!
Stayed 2 nights in May 2025

10/10 Excellent

Jacob

Stayed 3 nights in Jun 2025

8/10 Good

Tanya

Stayed 5 nights in Jun 2025

10/10 Excellent

TIAN LYE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, within short walking distance to Namba station and Dotonbori, filled with shopping and dining options. Namba station has direct access to Kansai airport via Nankai line. The room though quite small is cosy and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
p chill
Stayed 3 nights in Jun 2025

10/10 Excellent

Nermina, Westborough

Traveled with family
Liked: Amenities, property conditions & facilities
Convenient, spacious, and clean room in the middle of hustle and bustle
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Artsy yes, functional no but great location

Nice decor and location. Rooms were more design focused as opposed to function focus; there were no mirrors in the room so having to depend on your reflection on the glass backsplash of a kitchen sink that also arrives as a bathroom sink wasn't to our liking
Stayed 3 nights in Jun 2025

10/10 Excellent

Khen Leon Bernard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good location and room size. would be perfect if there are more lightings in the room as it is pretty dark inside. there is also only 1 small dustbin inside the whole room. overall very satisfied and will most likely stay here in our next visit.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jozef

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great accommodation
Stayed 8 nights in Jun 2025

8/10 Good

Daniel

Stayed 3 nights in Jun 2025

8/10 Good

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice lobby. Hotel is in a great location in the city and has helpful staff. Nice amenities. The walls are thin and noise from other rooms comes in so there can be loud nights if other rooms are noisy.
Stayed 3 nights in May 2025