SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Enjoy free breakfast at this Portland hotel

Choose dates to view prices

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Indoor pool, sun loungers
Exterior
Standard Room, Multiple Beds, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Free breakfast
Reviews
7.2

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
9239 Highway 52, Portland, TN, 37148
  • Popular LocationSumner Crest WInery3 min walk
  • Popular LocationKentucky Downs6 min drive
  • Popular LocationGrand Ole Opry38 min drive
  • AirportNashville, TN (BNA-Nashville Intl.)42 min drive

Room options

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds, Accessible, Non Smoking (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Portland

In Portland .A stay at this hotel places you within half a mile (1 km) of Sumner Crest WInery and 6 miles (10 km) of Kentucky Downs. Kenny Perry's Country Creek Golf Course is within 9 miles (15 km) and Simpson County Archives and Museum is within 12 miles (20 km).

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Kenny Perry's Country Creek Golf Course - 13 min drive
  • Nissan Stadium - 34 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • Portland Pizza & Pub - 8 min drive
  • Burger King - 7 min drive
  • Sonic Drive-In - 8 min drive
  • McDonald's - 7 min drive
  • McDonald's - 8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Enjoy free breakfast at this Portland hotel
SureStay Plus Hotel By Best Western Portland Route 52 West offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel By Best Western Portland Route 52 West. Free self parking is available.

This Portland hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
SureStay Plus Hotel By Best Western Portland Route 52 West offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 42-inch Smart televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.0 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

How close is SureStay Plus Hotel By Best Western Portland Route 52 West to the airport?

SureStay Plus Hotel By Best Western Portland Route 52 West is 40.8 mi (43-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel By Best Western Portland Route 52 West?

As of May 17, 2024, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel By Best Western Portland Route 52 West on May 19, 2024 start from $98.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel By Best Western Portland Route 52 West.

Does SureStay Plus Hotel By Best Western Portland Route 52 West offer free breakfast?

Yes, SureStay Plus Hotel By Best Western Portland Route 52 West offers free breakfast.

Is there a casino at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, there is no casino at this hotel, but Kentucky Downs (6-min drive) is nearby.

What time is check-in at SureStay Plus Hotel By Best Western Portland Route 52 West?

Check-in begins at 3:00 PM.

Is there free parking at SureStay Plus Hotel By Best Western Portland Route 52 West?

This hotel offers free self parking.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a pool?

SureStay Plus Hotel By Best Western Portland Route 52 West features an indoor pool.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a restaurant?

Yes, there is a restaurant on site.

Does SureStay Plus Hotel By Best Western Portland Route 52 West have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel By Best Western Portland Route 52 West to downtown Portland?

SureStay Plus Hotel By Best Western Portland Route 52 West is 4.5 mi away from Portland.

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 70 out of 175 reviews" "
Rating 8 - Good. 35 out of 175 reviews" "
Rating 6 - Okay. 25 out of 175 reviews" "
Rating 4 - Poor. 12 out of 175 reviews" "
Rating 2 - Terrible. 33 out of 175 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Christina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet did not work no hot water mouse dropping in pull out couch
Stayed 1 night in Mar 2024

8/10 Good

Savannah

Stayed 2 nights in Jan 2024

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness, amenities
We did enjoy our stay BUT our room never was cleaned the 3 nights we were there. Housekeeper did come around on Sunday afternoon BUT inly cleaned the room next door and started cleaning around 3, making so much noise even a babyy couldn't sleep. Ladybugs in the room were awful. The walls were so thin you literally could hear everything from the room beside you. The local bar is attached to the hotel which was good fiod BUT the locals just park how they want which i feell is very disrespectful. Also at check-in we we were not told the back door does not work so we unloaded our belongings to have to reload. If nothing is available we would stay here again but i like to enjoy the quite of a room when on vacation.
Stayed 3 nights in Dec 2023

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
We were here for a funeral and had driven all morning. I had asked if could check-in early before going to the service, and they were very accommodating. Clean and comfortable room.
Stayed 1 night in Dec 2023

2/10 Terrible

Melody

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived and got checked in, we had to go back downstairs to the clerk twice due to the key not being set up. Then when we walked in there was a cockroach right in the bathtub. I called down to the manager and she didn’t believe me. Until I told her I had pictures. There were some holes in the ceiling from the water damage. The 2nd room was no better. No sheets on one of the beds. Hopefully they get these things resolved. There never was any apology or anything. Just the $260 bill for 2 days.
Stayed 2 nights in Nov 2023

10/10 Excellent

RICHARD

Stayed 3 nights in Nov 2023

8/10 Good

Kate

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was gross. Had to change rooms because the first one would not open. But, the nice lady working the front desk was very helpful and friendly. Breakfast was, questionable. Wouldn't plan on staying here again but it was convenient to the venue we were at.
Stayed 1 night in Nov 2023

2/10 Terrible

Jeffrey, Rochester

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 201 which was at the end of the hall on the second floor, farthest from the front desk. Luckily it was just an overnight stay. The door to the room fit so poorly that you could literally see the the legs of people in the hallway while sitting on the end of the bed.
Stayed 1 night in Oct 2023

6/10 Okay

Amanda, Georgetown

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

8/10 Good

Amber

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We needed a place for some shut eye on our way to vacation. Rooms were big, hotel was quiet and beds were comfortable. Biscuits and gravy for breakfast were a plus, too.
Stayed 1 night in Oct 2023