2/10 Terrible
Sara B.
May 3, 2025
Terrible experience
The whole house needs repairs, first big terrible problem we found is the pool was cloudy and dirty and not safe for the kids to swim, we booked 2 nights and we waited the first night all day no body came to clean the pool and the 2nd night at noon they send a team who added some chemicals and advised to wait 1 hour and then use it and the pool was still cloudy and dirty nothing changed, the kids were very upset about it because we ruined their vacation, plus all the sheets and the towels were dirty and we tried to wash everything we need to use, the Bunk beds in the kids room are totally damaged, most of the handles i. This house are broken and loose, we kept finding every minute something damaged and i kept noticing this in a message between me and the management and nothing happened by the end. Honestly all the family and the kids had a very terrible experience.
Sara B.
Stayed 2 nights in Apr 2025