Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

4.0 star property
4-star resort near Disney Springsā„¢, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

Relax by the pool surrounded by lounge chairs and umbrellas, with cabanas offering shade.
Relax in comfort with a plush sofa set and enjoy the stunning city view from the large window.
Enjoy a serene lake view from this spacious dining area with large windows and a high ceiling.
Relax in a serene outdoor space surrounded by lush greenery and a cozy fire feature.
Enjoy breathtaking city views from the balcony with a comfortable seating area.

Popular amenities

  • Parking available
  • Bar
  • Air conditioning

Explore the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830
  • Disney Springsā„¢
    ‪8 min walk‬
  • Disney's Typhoon Lagoon Water Park
    ‪3 min drive‬
  • EpcotĀ®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

7.0 out of 10
Good
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

Family Suite, 2 Bedrooms

  • Sleeps 8
  • 3 Queen Beds

Family Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

  • 797 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

  • 797 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 797 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

8.0 out of 10
Very good
(1 review)
  • 797 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Twin Bed, Tower (Parlor)

  • 797 sq ft
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

8.8 out of 10
Excellent
(3 reviews)
  • 797 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 797 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

8.2 out of 10
Very good
(18 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 797 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

8.6 out of 10
Excellent
(19 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

8.6 out of 10
Excellent
(12 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

8.6 out of 10
Excellent
(97 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • 1650 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

  • 800 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

8.0 out of 10
Very good
(24 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

8.4 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

10.0 out of 10
Exceptional
(2 reviews)
  • 797 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(10 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(13 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(68 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

8.8 out of 10
Excellent
(24 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

  • 1798 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Lake Buena Vista

Close to shopping.Stay at this Lake Buena Vista resort and you'll be within half a mile (1 km) of Disney Springsā„¢ and 2 miles (3 km) of Splitsville Luxury Lanes & Dinner Lounge. Disney's Typhoon Lagoon Water Park and Orlando Vineland Premium Outlets are also within 3 miles (5 km).

What's nearby

  • Disney Springsā„¢ - 8 min walk - 0.5 miles
  • Disney's Typhoon Lagoon Water Park - 3 min drive - 2.1 miles
  • Orlando Vineland Premium Outlets - 3 min drive - 1.9 miles
  • EpcotĀ® - 7 min drive - 4.2 miles
  • Disney's Hollywood StudiosĀ® - 8 min drive - 5.2 miles

Getting around

  • Orlando Station - 23 min drive
  • Orlando Intl. Airport (MCO) - 25 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area

4-star resort near Disney Springsā„¢, connected to a shopping center
Hilton Orlando Buena Vista Palace - Disney Springs® Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness center, and a children's pool. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee.

Business amenities include 70 meeting rooms and coworking spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista resort.

  • 1011 guestrooms or units
  • 27 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 45 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Heated pool
  • Lazy river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (41 inches high)

Room amenities

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney SpringsĀ® Area
Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Resort

Frequently asked questions

How close is Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area to the airport?

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area is 12.3 mi (32-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area on Aug 3, 2025 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area have an airport shuttle?

Airport shuttle services are not available at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area.

Does Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area offer free breakfast?

Free breakfast isn’t provided at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area, but to-go breakfast is offered for a fee of between USD 10 and 30 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area?

No, there is no casino at this resort.

What time is check-in at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area?

Free parking is not available at this resort. Self parking is available for USD 35 per day, and valet parking for USD 45 per night.

Does Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area have a pool?

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area have a restaurant?

There are 6 onsite restaurants, offering options like American cuisine, a poolside location, and pool views.

Does Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area have a spa?

There are no spa services available at this resort.

How close is Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area to downtown Lake Buena Vista?

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area is 1.8 mi away from Lake Buena Vista.

Hilton Orlando Buena Vista Palace - Disney SpringsĀ® Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 913 out of 1578 reviews
Rating 8 - Good. 267 out of 1578 reviews
Rating 6 - Okay. 190 out of 1578 reviews
Rating 4 - Poor. 107 out of 1578 reviews
Rating 2 - Terrible. 101 out of 1578 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Scott, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Apr 2025

10/10 Excellent

joseph h.

Stayed 14 nights in Dec 2024

8/10 Good

joseph h.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the lazy river aspect and the music. I would prefer more calypso music with more of an island vibe but understand the DJs want to get people to interact. I like the DJ they did good job. Also, found that more cleaning staff is required. The staff does a good job but they seem to require more people just alot of work for so few. Also when checking in my room the maid missed providing shampoo and conditioner and toilet paper had to ask for more the first day because they missed filling it up. However, the staff did provide in timely manner.
Stayed 8 nights in Apr 2025

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

LIZMET

Liked: Cleanliness, staff & service, property conditions & facilities
Close Disney Spring, lazy river and activities for children
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed for the night after a week cruise. Was lots of fun in the pool and lazy river. Food and drinks were wonderful. Will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Stayed 2 nights in Apr 2025

8/10 Good

Nick, Bellefontaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that nickel and dimed us to death. Exorbitant prices on everything including charging $1.50 for a small plastic cup of ice water at the pool. $45/day to valet park because the self park options was way too far for us older folks to walk. Expedia ā€œchargedā€ us a deposit but it did not show up at the hotel so we had to dispute that. Was not charged to my husbands card yet but we had a receipt that showed we’d paid. Now I have to look into this when we get home. Staff was very friendly and kind. Lots of very inconsiderate people leaving their dirty pool towels laying around so seats were very hard to come by. They should have an attendant going around picking up after these nasty people and keeping the chairs freed up. Clientele aside, the pool was absolutely gorgeous. We paid extra for a fireworks view room and were able to see both Magic Kingdom and Epcot fireworks nightly which was awesome!
Stayed 3 nights in Apr 2025

6/10 Okay

Gabriella

The property is located in a convenient location. However, the walls are paper thin, it almost sounded as if our neighbors were in our hotel room. Rooms are a bit outdated as well. They also charge a bunch of resort fees that you won’t know about until you leave. Overall, I won’t be back
Stayed 2 nights in Apr 2025

10/10 Excellent

Lilieni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to Disneyworld and Disney Springs. There was also a shuttle to all the parks. The food choices were ok. The lazy river and pool were a hit with my kids.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda L

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were nicely kept. Loved the pools and bar area.
Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Concerns regarding my recent stay

First and foremost, the lazy river area was chaotic due to the lack of staff presence to enforce any poolside rules. Children were collecting and stacking all the tubes, leaving other guests unable to find one when entering the water. They were also throwing balls across the lazy river, which made it anything but relaxing. Additionally, kids were running around the pool area, creating safety concerns and making it uncomfortable for guests who simply wanted to unwind. What’s frustrating is that there was a separate pool available where kids could have played and swum freely without disrupting others. On top of that, the outdoor patio of our room was noticeably dirty, which was disappointing to see upon arrival. The bathroom was also very outdated and rough in appearance. The shower had cracks that were visibly dirty, and overall it didn’t feel clean or well-maintained. To make matters worse, we also found a bug in the room, which was extremely unsettling and unacceptable for a hotel of your standard. We chose your hotel expecting a relaxing and comfortable experience, but these issues significantly detracted from that. I hope you take this feedback seriously and consider implementing changes to improve the guest experience moving forward.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

Loud noise in room all night!!!

Had reservations for a long resort view. Got there a little early. Room was not ready, no issue. Was told they would text when it was ready. Hour later my wife went to the desk. It's been ready she was told. Get to our room, king room, no resort view or balcony. Actually now overlooking a lower level roof. We hear an odd noise, sounded like a pair of shoes tumbling in a dryer. Didn't think much of it yet. Went to our show at House of Blues. Got back about 11 pm. Tumbling shoes in the dryer sound still ongoing. Room 1635, run from it. Did not sleep much at all. Called front desk, they offered no solution at all. Nice place, but room was terrible!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Alla

Traveled with family
Liked: Amenities
We stayed 2 nights over Spring break. Great location, friendly staff, very clean, great pool, and we loved the central location.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Dean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Unfortunately, just not enough staff. The pool, and restaurants were very nice.
Stayed 2 nights in Apr 2025

8/10 Good

Janel

Traveled with family
Liked: Amenities
Lazy river was eveything. We spent so much time there. The pool bar, Shades, is great. Citrus 28 i side though is so overpriced and not great. Unfortunately some trash around the pool area. Did not get housekeeping every day despite asking for it, but I did enjoy the size of the room. Easy to walk to Disney Springs. The shuttle bus system worked great for getting to the parks but was much more of a headache on way back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Disney springs
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Gada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
best place to stay in Orlando! I chose it every time I visit.
Stayed 2 nights in Apr 2025

2/10 Terrible

Kamyar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have charged me 2 parking fee per night for one car and that was a great hassle to go and dispute after!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my favorite location in the area
Stayed 1 night in Apr 2025