4/10 Malo
Stephen b.
15 mar. 2025
Bad first impression
We walked into water spraying against outside window from the hot tub and the “jets” button wasn’t turning them off. I had to contact Vacasa which instructed me to flip the circuit breaker which I did. While this was happening, my 2 year old got locked inside a room. After using a zoo pass to access the latch, come to find out there was no door handle (it was in the closet)! Shortly after, we went to the bathroom and the toilet wouldn’t flush. I manually lifted the flap but it wouldn’t fully seat so the toilet kept running. Vacasa was fast in sending a tech out to fix issues. Come to find out they did maintenance on the hot tub and refilling it which is why the water was low and jets spraying out. Unfortunately the water took too long to get hot for us to use the hot tub.
Stephen b.
Se hospedó 3 noches en marzo de 2025