8/10 Bueno
Cartisha F.
9 abr. 2021
Spring Break
The unit was very nice once we got in it.. We arrived a little early before 4pm. The unit wasnt ready yet which was fine. We were then told the unit was left a mess and would not be ready at 4. Someone was suppse to call us when the unit was ready so we could check in. We never received a call. We rode around to where the unit was at and we could see them taking the shampooer among other items in the unit. We finally called back at 530pm to see what was going on. They proceeded to tell us the unit was ready but no one ever called us. After explaining the situation we asked if we could be compensated somehow like maybe a late checkout. We were told once again someone would call us by the next day, well that never happened either.. Overall the trip was fine but they need to work on their communication..
Cartisha F.
Se hospedó 4 noches en abril de 2021