The room was extremely comfortable. The mattress, linens, and pillows were excellent. The shower was very good, and the amenities were beautifully scented.
I would also like to emphasize the quietness inside the rooms, which proves they invested in good soundproofing. Furthermore, I must commend the entire team across reception, the bar, and housekeeping.
I would like to emphasize that Ticiana and her colleague at the reception made my experience—not just at the hotel, but in the city—truly special. I really felt the genuine hospitality and warmth that Italians have for Brazilian guests. They were incredibly lovely and helpful with every request I had. Congratulations to both of them!"