6/10 Okay
Jennifer
Traveled with family
Feb 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two nights for a Valentine's Day getaway. We got a few emails in advance of our arrival telling us about check in, saying in particular that "after hours" we would check in at their sister resort which was maybe a mile down the road. We arrived at 4:01 p.m. (check in starts at 4:00) to a locked office, empty parking lot. The place was deserted. I called and was told to check in at the sister resort, the Norseman. We got back in the car, got a little lost, found the Norseman and got checked in. Drove back to Seacastle. Like I said, the place looked deserted. So why in the world did they put us in a room that looked out on the parking lot in the front, and a narrow alley with another buidling right outside in the back? if we craned our necks, we could see a little bit of a pretty view. But I just don't understand why, with two buildings and many floors to choose from, why would you put your guests in that room. It was not a happy beginning to our getaway. But whatever. it was fine. Another thing to be aware of, though, especially in the winter: the pool is in a separate bulding - so you have to go outside, walk across the parking lot, behind the main building, follow a little maze like path, and you'll find it. Just means you're going to be very cold going to and from in February. But the pool itself was nice. Over all not a bad place but I just can't help wondering how much nicer it would have been to have windows that at least looked out over something nice.
Jennifer
Stayed 2 nights in Feb 2025
