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Palm Garden Lodge

2.5 star property
Beach hotel with free breakfast in Nyayumba

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Photo gallery for Palm Garden Lodge

Garden
Front of property
Economy Shared Dormitory, Mixed Dorm, Shared Bathroom | Bed sheets
Lobby
Family Apartment | Living area

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
Lake shore, Nyayumba, Rubavu
  • Place, Nyamyumba Hot Springs
    ‪9 min drive‬
  • Place, Gisenyi Beach
    ‪15 min drive‬
  • Place, Rwanda Tourism University College
    ‪16 min drive‬
  • Airport, Goma (GOM)
    ‪23 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Bed sheets

Standard Double Room, 1 Double Bed

  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Nyayumba

In Nyayumba .A stay at this hotel places you within half a mile (1 km) of Kivu Lake and 6 miles (10 km) of Nyamyumba Hot Springs. Also within 9 miles (15 km) are Gisenyi Beach and Rwanda Tourism University College.

What's nearby

  • Nyamyumba Hot Springs - 9 min drive - 3.3 miles
  • Gisenyi Beach - 15 min drive - 7.2 miles
  • Rwanda Tourism University College - 16 min drive - 8.1 miles
  • Université Libre de Kigali - 17 min drive - 8.1 miles
  • Parc National des Virunga - 26 min drive - 14.6 miles

Restaurants

  • ‪Saga Bay - ‬16 min drive
  • ‪Migano Cafe - ‬17 min drive
  • ‪Motel La Corniche - ‬20 min drive
  • ‪Caritas Hotel - ‬21 min drive
  • ‪Cotton Club - ‬20 min drive

About this property

Palm Garden Lodge

Beach hotel with free breakfast in Nyayumba
Palm Garden Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Palm Garden Lodge. Free self parking is available.

This Nyayumba hotel is smoke free.

  • 8 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palm Garden Lodge offers 8 accommodations. Bathrooms include showers, slippers, and complimentary toiletries. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Palm Spa. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Room service

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Palm Garden Lodge Gisenyi
Palm Garden Gisenyi
Palm Garden Lodge Hotel
Palm Garden Lodge Nyayumba
Palm Garden Lodge Hotel Nyayumba

Frequently asked questions

Does Palm Garden Lodge have an airport shuttle?

Palm Garden Lodge offers an airport shuttle.

How close is Palm Garden Lodge to the beach?

This hotel is 7.6 mi (47-min drive) from Gisenyi Beach.

Does Palm Garden Lodge offer free breakfast?

Palm Garden Lodge offers free local cuisine breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Palm Garden Lodge?

No, there is no casino at this hotel.

What time is check-in at Palm Garden Lodge?

Check-in start time: 10:00 AM; Check-in end time: 10:30 AM.

Is there free parking at Palm Garden Lodge?

This hotel offers free self parking.

Does Palm Garden Lodge have a pool?

Palm Garden Lodge features an outdoor pool.

Does Palm Garden Lodge have a restaurant?

Yes, there is a restaurant on site.

Does Palm Garden Lodge have a spa?

Yes, this hotel has a spa.

How close is Palm Garden Lodge to downtown Nyayumba?

Palm Garden Lodge is 2.1 mi away from Nyayumba.

Palm Garden Lodge Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

ussv

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pathetic, horrid experience

We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
Stayed 2 nights in Jun 2019

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel très serviable et un service irréprochable
Stayed 2 nights in Sep 2019

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Stayed 1 night in May 2018