8/10 Bueno
Jason S.
16 jul. 2025
Our stay was good. The biggest issue was the check in process. Prior to check in, we were requested to send a photo of my ID, photo of my CC, Photo of my signature, and a photo of me holding my ID and CC. We rent VRBO properties all the time and we have never been asked for these items. For personal security purposes, I am completely uncomfortable with sending photos of these items. I did not provide these photos and elected to meet with somebody at the time of arrival. The office was closed when we arrived on Sunday, but I was told somebody would meet me at the office if I let them know my ETA. I provided several updates on our ETA, but we still had to wait about 20 minutes for somebody to arrive. The person glanced at my CC and that was it. The whole check in process was very unnecessary and frustrating. There were a few issues during our stay, but the management company was very helpful and responsive. We were happy with the property. However, we will not rent any property in the future that requires photos of personal information.
Jason S.
Se hospedó 7 noches en julio de 2025