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Quality Hotel & Suites At The Falls

2.5 star property
Hotel near Old Falls Street in Niagara Falls

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property entrance
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Niagara Falls

Heart of Niagara Falls.With a stay at this Downtown Niagara Falls hotel, you'll be steps from Niagara Falls Culinary Institute and Old Falls Street. Niagara Adventure Theater and Conference Center Niagara Falls are also within half a mile (1 km).

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Hard Rock Cafe - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel near Old Falls Street in Niagara Falls
Quality Hotel & Suites At The Falls offers its guests an indoor pool and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

How close is Quality Hotel & Suites At The Falls to the airport?

Quality Hotel & Suites At The Falls is 9 mi (16-min drive) away from the Niagara Falls, NY (IAG-Niagara Falls Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on Mar 18, 2026 start from $58.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Hotel & Suites At The Falls have an airport shuttle?

Airport shuttle services are not available at Quality Hotel & Suites At The Falls.

Does Quality Hotel & Suites At The Falls offer free breakfast?

Quality Hotel & Suites At The Falls offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Quality Hotel & Suites At The Falls?

No, there is no casino at this hotel, but Seneca Niagara Resort & Casino (7-min walk) and Casino Niagara (3-min drive) are nearby.

What time is check-in at Quality Hotel & Suites At The Falls?

Check-in start time: 4 PM; Check-in end time: 7 AM. A fee applies for early check-in.

Is there free parking at Quality Hotel & Suites At The Falls?

Free parking is not available at this hotel. Self parking is available for USD 19.95 per night.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls features an indoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a restaurant?

Yes, there are 2 restaurants on site.

Does Quality Hotel & Suites At The Falls have a spa?

There are no spa services available at this hotel.

How close is Quality Hotel & Suites At The Falls to downtown Niagara Falls?

Quality Hotel & Suites At The Falls is 0.1 mi away from Niagara Falls.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 437 out of 1629 reviews
Rating 8 - Good. 368 out of 1629 reviews
Rating 6 - Okay. 348 out of 1629 reviews
Rating 4 - Poor. 237 out of 1629 reviews
Rating 2 - Terrible. 239 out of 1629 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Tarley

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, great staff and amenities.
Stayed 1 night in Oct 2025

2/10 Terrible

Meghan

Stayed 1 night in Nov 2025

10/10 Excellent

Kristina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice & friendly. The room was spacious and clean. Super close to the waterfalls
Stayed 1 night in Nov 2025

6/10 Okay

Bryant

Stayed 1 night in Nov 2025

6/10 Okay

Danielle

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Room had no toilet paper when we arrived. Had to wait 10-15 minutes for someone to come to front desk to check in. Gate would not open.
Stayed 2 nights in Nov 2025

2/10 Terrible

Fern

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was not open due to maintenance. The bed was incredibly uncomfortable and the walls were very thin my next door neighbor had a kid that kept coming in and out of the room and slamming their door. We called the front desk and asked them if they could ask them to just not slam the door. Which did not happen. The only edible food they had at their breakfast was the waffles the eggs were dripping with water and the sausages were cold. I would not recommend this hotel.
Stayed 1 night in Nov 2025

8/10 Good

cindi

Traveled with pets, Traveled with family
Liked: Amenities, property conditions & facilities
The staff were friendly and helpful, it was great to be so close to the Falls! Having access to a pet-friendly hotel made our trip possible. Thank you!
Stayed 2 nights in Nov 2025

8/10 Good

Rosario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast did not disappoint But attendants not too helpful some tables was dirty I did not see housekeepers but thanks God that I don't like them in my room anyway Water and coffe very good and at all the time Reception people very friendly Overall a good place to stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous. I didn't get the guys name but he worked the night shift that Saturday i stayed. They gave me room for the 1st floor when they saw i had a dog which was great cuz my mom was also with me but she was in a wheel chair. Weirdly the only way to get up there was a 8 flight step. They got working saw this and gave us room on the 2nd floor. Glad they had a extra room available. And thank you to the guy that helped.
Stayed 1 night in Oct 2025

4/10 Poor

kathleen

Traveled with family
Disliked: Cleanliness, amenities
The room had no hand soap or lotion in it. The bathroom was very dirty and I had to clean it myself before my grandchildren used it. The refrigerator did not work. Also I called the day before to make sure the pool was working and they told me yes, but when I got there it had been down for a few days.
Stayed 1 night in Nov 2025

6/10 Okay

Tomas

Traveled with family
Not of the above.
Stayed 1 night in Aug 2025

8/10 Good

Terry

Stayed 1 night in Nov 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Amenities, property conditions & facilities
Terrible hotel experience. Selected this hotel because it had a pool and hot tub. Only after booking I was told I had to pay $20 per night to park. At check-in find out the pool was not functioning. This really sucked as it was the reason I booked this hotel & convinced my 10 year old to take the 7 1/2 hour 1-way drive for my business trip. The ice machine didn’t work all 3 days. The bathroom design was ridiculous—someone added a glass shower door that opens on the wrong side, so you can’t turn on the water without stepping in and getting soaked with cold water. The towels are next to the glass over the toilet, with no hooks near the shower opening. Late on the 2nd night there was no available parking. They didn't tell me I had to park 2 blocks away... and when I brought the ticket to get validated the machine that does that was broken. I was woken by a loud drip drip drip on the ceiling tiles near the window. Woke up and water poured in to the bay window. Went to the desk in the morning to get my parking ticket validated so I could get my car out, and it still wasn't working. Told to press intercom, but nobody answered, finally backed out to a different gate where I finally got out and ended this nightmare visit. Things break... I get it. But this hotel is in such total disrepair, & no way I believe that the pool pump had just gone down... making the whole thing false advertising and ruining my trip. I have traveled a lot, and no hotel has ever angered me more than this one.
Stayed 2 nights in Oct 2025

6/10 Okay

Maqdooda

Traveled with family
Liked: Cleanliness, amenities
The room was clean but not in good condition, there were stains on the carpet and on one of the beddings. The front lobby staff were courteous but other than a couple who were warm & friendly, rest were apathetic. The breakfast staff on the other hand were very warm, friendly and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

Miguel

Stayed 2 nights in Oct 2025

10/10 Excellent

Jerome

Stayed 3 nights in Oct 2025

8/10 Good

Noemi

Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Stayed 1 night in Oct 2025

6/10 Okay

Brittanee

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bar was closed….. it was advertised that it was open, but it was closed down. The breakfast was just make your own waffles with yogurt. They stated that the breakfast was exclusive meaning that there was gonna be more than just waffles, cereal, and yogurt.
Stayed 1 night in Oct 2025

8/10 Good

Santosh

Traveled with family
Pro: The breakfast was good quantity. Near to most of the activities. Con: The main door did not close completely. Booked 2 Queen lbed but got 1 King bed with Sofa. smoke smell in corridor
Stayed 2 nights in Oct 2025

6/10 Okay

tyrone

Stayed 3 nights in Oct 2025

2/10 Terrible

Jajuan

Stayed 1 night in Oct 2025

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, property conditions & facilities
On the time we checked in, we found out the swimming pool was broken.
Stayed 1 night in Oct 2025

6/10 Okay

Jeannie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025