Hyatt Place New York/Chelsea

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hyatt Place New York/Chelsea

Miscellaneous
Dinner served, American cuisine
Exterior
Down comforters, pillowtop beds, in-room safe, individually furnished
Meeting facility
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Popular LocationMadison Square Garden10 min walk
  • Popular LocationEmpire State Building15 min walk
  • Popular LocationTimes Square18 min walk
  • AirportNew York, NY (NYS-Skyports Seaplane Base)9 min drive

Room options

Room, 1 King Bed with Sofa bed

7.9/10 Good
  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

8.2/10 Very Good
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

7.5/10 Good
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

7.2/10 Good
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Skyline View)

10/10 Exceptional
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

10/10 Exceptional
  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

9/10 Excellent
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

10/10 Exceptional
  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

New York

City center retreat .Within a 15-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Empire State Building. Times Square and Broadway are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 10 min walk
  • Empire State Building - 15 min walk
  • Times Square - 18 min walk
  • Broadway - 18 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive

Restaurants

  • Variety Coffee Roasters - 2 min walk
  • East One Coffee Roasters - 3 min walk
  • Taco Bell - 2 min walk
  • Dunkin' - 3 min walk
  • Smithfield Hall - 3 min walk

About this property

Hyatt Place New York/Chelsea

4-star hotel near Madison Square Garden
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York/Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 510 guestrooms or units
  • 45 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place New York/Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea Hotel
Hyatt Place New York/Chelsea New York
Hyatt Place New York/Chelsea Hotel New York

Frequently asked questions

How close is Hyatt Place New York/Chelsea to the airport?

Hyatt Place New York/Chelsea is 1.4 mi (9-min drive) away from the New York, NY (NYS-Skyports Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place New York/Chelsea?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Hyatt Place New York/Chelsea on May 27, 2024 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place New York/Chelsea have an airport shuttle?

Airport shuttle services are not available at Hyatt Place New York/Chelsea.

How close is Hyatt Place New York/Chelsea to the beach?

This hotel is 19 mi (45-min drive) from Coney Island Beach.

Does Hyatt Place New York/Chelsea offer free breakfast?

Hyatt Place New York/Chelsea offers free buffet breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place New York/Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hyatt Place New York/Chelsea?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Place New York/Chelsea?

Free parking is not available at this hotel.

Does Hyatt Place New York/Chelsea have a pool?

Hyatt Place New York/Chelsea does not have a pool.

Does Hyatt Place New York/Chelsea have a restaurant?

Hyatt Place New York/Chelsea is home to The Placery, which features American cuisine.

Does Hyatt Place New York/Chelsea have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place New York/Chelsea to downtown New York?

Hyatt Place New York/Chelsea is 2.2 mi away from New York.

Hyatt Place New York/Chelsea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 567 out of 1177 reviews" "
Rating 8 - Good. 339 out of 1177 reviews" "
Rating 6 - Okay. 141 out of 1177 reviews" "
Rating 4 - Poor. 82 out of 1177 reviews" "
Rating 2 - Terrible. 48 out of 1177 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view options
Stayed 5 nights in Feb 2024

8/10 Good

Paula

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and neat, the location is great. The rooms are well decorated and modern but it’s too small and there is no privacy from the washroom. There are 2 issues: First is the elevator that takes almost 20 minutes to come and we had to take the stairs from the 22nd floor! Second issue is the breakfast… extremely busy and you have to wait over 30 min to get a table! There were no dishes, no food after less than 1 hour serving breakfast.
Stayed 2 nights in Feb 2024

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, room comfort
Emily
Location is great. Rooms are cleaned daily, big comfy beds and good showers. Breakfast is chaos and felt more like a hostel. not enough tables for guests so you either have to arrive very early, queue or take your food to your room. On top of this there wasn’t enough cutlery or plates/bowls so plastic ones were being used. So much unnecessary waste and just made the whole experience pretty unpleasant. Shame because the food isn’t bad - good enough to see you through the morning but nothing to get excited about. There are also only 4 lifts for rooms over 35 floors so they take forever!
Stayed 4 nights in Feb 2024

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Second visit was not as good as our visit at Christmas. Elevators are inadequate for numbers being served but they were better on our Christmas visit than they were this time. We had to wait 20 minutes this time. Also breakfast this time had many shortages compared to our Christmas visit. Great view but higher floor this time which we selected may have contributed to the elevator issue.Disappointing visit!
Stayed 2 nights in Feb 2024

4/10 Poor

Chris

Traveled with family
Liked: Room comfort
Disliked: Staff & service
I ran out of space to write anymore
The view from the room we booked was amazing and the best part of the hotel. We booked a room with a double sofa bed as I was staying with my daughter. The pull out bed didn't have bedding, this was requested and only part came. When I chased this up in the evening after our first day out, the staff told me they didn’t have any bedding for me and there’s nothing they can do. So the first night in the hotel we weren’t able to use the second bed due to insufficient bedding. We were told I will receive a 15% discount which has not been received. The 2 ladies on reception the following morning were very helpful and I can only wish I had spoken with them the evening before. They did apologise and upgraded us to a room with 2 double beds and a better view than we had originally. The elevators here are a joke, it is close to impossible to get one within 10 mins of pressing the button in the morning. The breakfast is terrible, we opted for a hotel with breakfast to save on cost, we decided to eat breakfast out after the first morning. There was a fire alarm on the first night (unpredictable) but there was no control of the residents during this time or when reentering the hotel. If infact this was an actual fire, people would most likely have been severely injured by the crowds and lack of control from staff. DO NOT use their bus shuttle service, we nearly had multiple accidents with his erratic driving and this is not an exaggeration. Again, the females on desk were great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only improvement would be improved accessibility for individuals with disabilities. Such as automatic doors
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Heesook

Stayed 2 nights in Feb 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place was in a great location for exploring with multiple subway stations within block radius and close-by the MSG and Penn Station hub. Staff was friend, room was clean and breakfast was great for free continental! And the view from our room on the 44th floor was amazing! Would stay again!
Stayed 5 nights in Feb 2024

8/10 Good

Anjuman

Liked: Staff & service
Conveniently located in Manhattan and near the subway stations that can take you around to many tourist attractions in NYC. The Hyatt Place New York/ Chelsea was booked for my 5-day vacation, with a city view, which is exactly what I got when checking in. It’s an awesome view of the Empire State Building, SUMMIT One and even the Edge Observation Deck in Hudson Yards. You can even see Times Square when walking north on 7th Ave. Some things to note about is that there can be a long wait for the 4 elevators: the longest time I had to wait was maybe 10-15 mins to get downstairs to the lobby. Breakfast was “ok”. I went down when it specified the least busiest times, which was 6:30am, but it was packed. Plumbing was also an issue for me for the sink and toilet. The thermostat seemed to not work either cause I was freezing most of the time. One of the things I would also caution to guests is to check the ratings for the third-party shuttle services Hyatt offers. I unfortunately didn’t, and I regret it. The shuttle was 30 mins late, and already full, they ended up shoving my luggage and I had to sit in the front passenger seat—which was very uncomfortable and the driving maneuvers were dangerous, in my opinion. On the positive side: housekeeping was done really well, and I was always given a fresh set of towels and my bed was always made up by the time I’d return back in the afternoons.
Stayed 5 nights in Feb 2024