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Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel near Times Square in New York

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi
Interior detail
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(27 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(56 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(81 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

8.8 out of 10
Excellent
(49 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(142 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,053 reviews
$122 nightly
The price is $144
Mar 29 - Mar 30
Total with taxes and fees
Hilton Garden Inn New York Times Square South

About the neighborhood

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.4 miles
  • Times Square - 6 min walk - 0.4 miles
  • Broadway - 8 min walk - 0.5 miles
  • Rockefeller Center - 13 min walk - 0.7 miles
  • 5th Avenue - 13 min walk - 0.7 miles

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Bar Room At Altair - ‬3 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square in New York
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 32 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

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Total with taxes and fees
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Property amenities

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 85 per day)

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

How close is Candlewood Suites New York City-Times Square by IHG to the airport?

Candlewood Suites New York City-Times Square by IHG is 9.5 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites New York City-Times Square by IHG?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites New York City-Times Square by IHG on Mar 19, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites New York City-Times Square by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites New York City-Times Square by IHG.

How close is Candlewood Suites New York City-Times Square by IHG to the beach?

This hotel is 17.8 mi (49-min drive) from Coney Island Beach.

Does Candlewood Suites New York City-Times Square by IHG offer free breakfast?

Candlewood Suites New York City-Times Square by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites New York City-Times Square by IHG?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Candlewood Suites New York City-Times Square by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 85.0 per day.

Does Candlewood Suites New York City-Times Square by IHG have a pool?

Candlewood Suites New York City-Times Square by IHG does not have a pool.

Does Candlewood Suites New York City-Times Square by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites New York City-Times Square by IHG to downtown New York?

Candlewood Suites New York City-Times Square by IHG is 3.1 mi away from New York.

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 950 out of 1800 reviews
Rating 8 - Good. 511 out of 1800 reviews
Rating 6 - Okay. 195 out of 1800 reviews
Rating 4 - Poor. 71 out of 1800 reviews
Rating 2 - Terrible. 73 out of 1800 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Extremely clean room! Centrally located to everything! What more could you ask for?
Stayed 3 nights in Jan 2026

8/10 Good

Paul St.

Liked: Cleanliness, staff & service, amenities
The room was clean though it did show its age. He louvers on the AC unit were busted and the vanity in the bathroom was scuffed up. When I arrived only one elevator was working it took a long time to get an elevator when you wanted one, even when the second elevator was working.
Stayed 3 nights in Jan 2026

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Although hotel was a little on older side it was kept clean & staff helpful when in need.
Stayed 5 nights in Dec 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was an okay hotel. We were on 6th floor, next to the elevator. Constant noise through out the night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok it’s everything
Stayed 8 nights in Nov 2025

4/10 Poor

Daniela

Disliked: Cleanliness, property conditions & facilities
The room was very dated and not clean. There were crumbs on the chair, stains on all the upholstery and the bathroom smelled like mold. The heater was very loud when it turned on.
Stayed 1 night in Dec 2025

10/10 Excellent

Massanica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not listen to any of the negative reviews! I stayed for 2 nights for a girls weekend and we couldn’t feel more safe. The staff are so friendly and inviting, the location is so convenient, the amenities and appliances are modern, and best part: affordable. This will be the only hotel i book for my future visits to Times Square! Thank you Candlewood Suites !
Stayed 3 nights in Dec 2025

10/10 Excellent

Kevin

Business traveler
Liked: Staff & service, room comfort
Yes and workplace was fine.
Stayed 18 nights in Nov 2025

8/10 Good

Linda

Traveled with family
Disliked: Room comfort
The kitchen was fully required for our needs, the staff was very friendly. There was one issue. The HVAC was not working and the staff kept saying it was going to be replaced and it never was in the four days we were there.
Stayed 3 nights in Dec 2025

4/10 Poor

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Yes, the kitchen was good. But we had a leak in the bathroom behind the sink, which soaked our bedroom carpet. The staff was very nice...they temporarily fixed the leak and tried to dry the rug with a large fan, but it was still very smelly for our last night and they didn't have another room to move us to. Also, the shower rod was partially broken, allowing more water to leak into the bathroom. Lastly, when I went to call the desk to let them know about the leak, the room phone was broken and I had to call from my cell phone.
Stayed 3 nights in Dec 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Catherine

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

4/10 Poor

Catherine

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first morning we had scalding hot water in the shower. The next few days the water temperature fluctuated. The carpet in our room was wet in spots, we had to wear shoes at all times, we told the staff but not g was fine and they couldn’t switch our room. Our friends room had the same water issue and their shower head was broken and kept falling off.
Stayed 4 nights in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
It was satisfactory for this stay and we felt safe. I took video of the inside of the room to prove there was not one of those so-called smoke in the air detecting devices that people had claimed they were charged for. We had an easy check-in, the location is very close to many attractions. Free lemonade, water, and coffee. I would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities
great location, room was clean, staff was pleasant. Coffee, water, lemonade, hot cocoa and muffins free and available 24hr.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place has a great location and is clean and comfortable and safe. We were able to walk everywhere and we loved that. Only minor issue was clogged bath tub.
Stayed 4 nights in Dec 2025

4/10 Poor

Mathew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Thomas, Tooele

Traveled with partner
Liked: Cleanliness
Convenient location to walk to most things. Bed was clean and comfortable. Cleaning the rest of room could have been better. They did clean each day with was nice. Check I was fast and easy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet spacious room with full kitchenette Excellent service
Stayed 2 nights in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Good size rooms, good licatio and good price
Stayed 6 nights in Dec 2025

10/10 Excellent

daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Lancaster

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay! Roberto, the gentleman at the front desk was very polite and helpful, made sure we had everything we needed for our stay. Room and views were incredible, very clean!
Stayed 2 nights in Dec 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitchenette was stocked but we didn’t use. Bed was very comfortable. They had a water issue while we were there with no water for a couple hours for two days. A bit off putting. The hotel is a bit away from the main attractions so everything is about a 20 minute walk. The hotel staff was friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Staff was attentive and got us into our room early.
Hotel lobby at Christmas
Stayed 3 nights in Dec 2025

6/10 Okay

Maria, Gonzales

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water was our 2 days in a row!
Stayed 4 nights in Dec 2025