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The Metrotel Motel

3.0 star property
3-star hotel perfect for exploring New Plymouth

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Photo gallery for The Metrotel Motel

Relax on the outdoor deck with a bench and table, surrounded by lush greenery and a clean, contemporary building design.
Relax in a stylish room with a large bed, sofa, and staircase leading to an upper level.
Effortlessly cook and entertain in this well-designed kitchen with dishwasher and microwave.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Situated on a paved surface, this building features a covered outdoor area under a prominent overhang supported by metal beams.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
22 Gill Street, New Plymouth, 4310
  • Pukekura Park
    ‪8 min walk‬
  • Fitzroy Beach
    ‪16 min walk‬
  • Bowl of Brooklands
    ‪3 min drive‬
  • New Plymouth (NPL)
    ‪12 min drive‬

Room options

View all photos for Studio, Accessible

Studio, Accessible | Premium bedding, individually decorated, individually furnished, desk

Studio, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms

Double or Twin Room, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 657 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

View all photos for Studio

Studio | Premium bedding, individually decorated, individually furnished, desk

Studio

9.6 out of 10
Exceptional
(25 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, 2 Bedrooms, Mezzanine

Double or Twin Room, 2 Bedrooms, Mezzanine | Premium bedding, individually decorated, individually furnished, desk

Double or Twin Room, 2 Bedrooms, Mezzanine

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds

Queen Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

Interior

Family Room with Balcony

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Double or Twin Room, 2 Bedrooms, Mezzanine

  • Sleeps 4
  • 2 Twin Beds OR 2 King Beds

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Family Room

  • Sleeps 4
  • 4 Twin Beds OR 2 King Beds

Studio - Disability Access

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2-bed room apartment

Premium bedding, individually decorated, individually furnished, desk

2-bed room apartment

  • Sleeps 4
  • 1 King Bed

About the neighborhood

New Plymouth

New Plymouth CBD stay.With a stay at this New Plymouth CBD hotel, you'll be steps from Centre City Shopping Centre and Coastal Walkway. Richmond Cottage and Real Tart Gallery are also within half a mile (1 km).

What's nearby

  • Centre City Shopping Centre - 1 min walk - 0.0 miles
  • Pukekura Park - 8 min walk - 0.5 miles
  • Fitzroy Beach - 16 min walk - 0.9 miles
  • Bowl of Brooklands - 3 min drive - 1.4 miles
  • Taranaki Base Hospital - 5 min drive - 1.8 miles

Getting around

  • New Plymouth (NPL) - 14 min drive

Restaurants

  • ‪India Today Bistro & Tandoor - ‬3 min walk
  • ‪Laughing Buddha - ‬3 min walk
  • ‪The Hour Glass - ‬2 min walk
  • ‪Shining Peak Brewing - ‬2 min walk
  • ‪Arranged Marriage - ‬2 min walk

About this property

The Metrotel Motel

3-star hotel perfect for exploring New Plymouth
As a guest of The Metrotel Motel, you'll find a terrace, concierge services, and laundry facilities. WiFi and wired Internet are free in public spaces. The Metrotel Motel also features dry cleaning/laundry services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3-star New Plymouth hotel is smoke free.

  • 31 guestrooms or units
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
The Metrotel Motel offers 31 accommodations with espresso makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries.

This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 20 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Metrotel New Plymouth
Metrotel Motel New Plymouth
Metrotel Motel
The Metrotel
The Metrotel Motel Hotel
The Metrotel Motel New Plymouth
The Metrotel Motel Hotel New Plymouth

Frequently asked questions

How close is The Metrotel Motel to the airport?

The Metrotel Motel is 7.3 mi (14-min drive) away from the New Plymouth (NPL) airport, the closest popular airport to the property.

Does The Metrotel Motel have an airport shuttle?

Airport shuttle services are not available at The Metrotel Motel.

How close is The Metrotel Motel to the beach?

This hotel is 0.9 mi (2-min drive) from Fitzroy Beach and 3.8 mi (8-min drive) from Back Beach. Don't forget your sunscreen!

Does The Metrotel Motel offer free breakfast?

The Metrotel Motel does not offer free breakfast.

Is there a casino at The Metrotel Motel?

No, there is no casino at this hotel.

What time is check-in at The Metrotel Motel?

Check-in begins at 3:00 PM.

Is there free parking at The Metrotel Motel?

This hotel offers free self parking.

Does The Metrotel Motel have a pool?

The Metrotel Motel does not have a pool.

Does The Metrotel Motel have a spa?

There are no spa services available at this hotel.

How close is The Metrotel Motel to downtown New Plymouth?

The Metrotel Motel is 0.1 mi away from New Plymouth.

The Metrotel Motel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 287 out of 339 reviews
Rating 8 - Good. 42 out of 339 reviews
Rating 6 - Okay. 7 out of 339 reviews
Rating 4 - Poor. 1 out of 339 reviews
Rating 2 - Terrible. 2 out of 339 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 3 nights in Apr 2025

8/10 Good

Sophie

Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Tawera

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Would definitely stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

vinesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice,clean properly and in a good location in the cbd,very close to mall,restaurants and pubs
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Geraldine

Traveled with partner
Liked: Amenities, property conditions & facilities
Very central and within walking distance of many amenities
Stayed 2 nights in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very clean and comfortable. Lovely receptionist. Only downside was our room was streetside so was quite noisy even though we were a floor up the street noise was not good.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious, and quiet considering the cbd location
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nash

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine, Listowel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and central. We walked all over downtown New Plymouth and left our car safely parked.
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. Very clean and safe. Absolutely huge. Definitely will stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicci

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here, clean and tidy so comfortable close to all amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Kati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kia ora! We stayed just one night during our road trip; our room was beautiful and clean, staff were very helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

sheng

Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, great sleep and it suited my requirements.
Stayed 1 night in Oct 2024

8/10 Good

Hsiao Wei

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Not too bad

It’s a nice central place, the room did smell when we arrived and the bath gel wasn’t filled up - this should be checked before checkin. Other than that, the facilities were functional and there was a nespresso machine with pods provided.
Stayed 2 nights in Sep 2024

8/10 Good

Bevan

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee Hiah

Liked: Cleanliness, staff & service, property conditions & facilities
Every Staff and service is excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent parking - but very much first in first served! Very clean and spacious. Will definitely be back :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and would not hesitate to stay again. The room was really large and have everything needed. The bed was very comfortable and shower was great. It was in a really good location, close to restaurants, shops, museum and the beach
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place will definitely stay there again
Stayed 1 night in Jul 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous. Most comfy bed. Shower didnt drain properly otherwise was amazing. For the manger, i didnt appreciate the reception calling twice about checking in. It would have been ok but i felt on this occasion the tone was unwelcoming. As a hotels.com gold member , this part could be improved to not feel unwelcome b4 even arriving.
Stayed 1 night in Jul 2024