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The Customs House Inn

3.5 star property
Enjoy the free WiFi at this 3.5-star Pictou guest house

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Photo gallery for The Customs House Inn

Room, 1 King Bed | Hypo-allergenic bedding available, desk, soundproofing
Interior entrance
Exterior
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
38 Depot Street, Pictou, NS, B0K 1H0
  • Place, Northumberland Fisheries Museum
    ‪1 min walk‬
  • Place, Hector Heritage Quay
    ‪3 min walk‬
  • Place, DeCoste Entertainment Centre
    ‪7 min walk‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding available, desk, soundproofing

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding available, desk, soundproofing

Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Pictou

In Pictou .With a stay at this Pictou guesthouse, you'll be steps from Northumberland Fisheries Museum and Caspers Gifts and Crafts. Hector Heritage Quay and DeCoste Entertainment Centre are also within half a mile (1 km).
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What's nearby

  • Northumberland Fisheries Museum - 1 min walk - 0.0 miles
  • Caspers Gifts and Crafts - 2 min walk - 0.1 miles
  • Hector Heritage Quay - 3 min walk - 0.2 miles
  • DeCoste Entertainment Centre - 7 min walk - 0.4 miles
  • Pictou Marina - 20 min walk - 1.1 miles

Getting around

  • Stanfield Intl. Airport (YHZ) - 87 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Murphy’s Margaritaville - ‬12 min walk
  • ‪Subway - ‬2 min drive

About this property

The Customs House Inn

Enjoy the free WiFi at this 3.5-star Pictou guest house
WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly The Customs House Inn also features laundry facilities, dry cleaning/laundry services, and express check-out. Free self parking is available.

This 3.5-star Pictou guesthouse is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 1872
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
The Customs House Inn offers 8 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pictou guesthouse provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Braeside Country Inn
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  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 542 reviews
$162 nightly
The price is $185
Jul 28 - Jul 29
Total with taxes and fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 22

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number RYA-2023-24-04021515187978586-38

Property is also known as

Customs House Inn Pictou
Customs House Pictou
The Customs House Inn Pictou
The Customs House Inn Guesthouse
The Customs House Inn Guesthouse Pictou

Frequently asked questions

How close is The Customs House Inn to the airport?

The Customs House Inn is 85 mi (87-min drive) away from the Stanfield Intl. Airport (YHZ) airport, the closest popular airport to the property.

How much does it cost to stay at The Customs House Inn?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at The Customs House Inn on Jul 29, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Customs House Inn have an airport shuttle?

Airport shuttle services are not available at The Customs House Inn.

How close is The Customs House Inn to the beach?

This guesthouse is 4.9 mi (9-min drive) from Caribou and Munroes Island Provincial Park and 7.6 mi (15-min drive) from Waterside Beach Provincial Park. Don't forget your sunscreen!

Does The Customs House Inn offer free breakfast?

The Customs House Inn does not offer free breakfast.

Is there a casino at The Customs House Inn?

No, there is no casino at this guesthouse.

What time is check-in at The Customs House Inn?

Check-in start time: 2:30 PM; Check-in end time: 9:00 PM.

Is there free parking at The Customs House Inn?

This guesthouse offers free self parking.

Does The Customs House Inn have a pool?

The Customs House Inn does not have a pool.

Does The Customs House Inn have a spa?

There are no spa services available at this guesthouse.

How close is The Customs House Inn to downtown Pictou?

The Customs House Inn is 0.2 mi away from Pictou.

The Customs House Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 349 reviews
Rating 8 - Good. 98 out of 349 reviews
Rating 6 - Okay. 23 out of 349 reviews
Rating 4 - Poor. 4 out of 349 reviews
Rating 2 - Terrible. 3 out of 349 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to stay.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful heritage property, and Doug is an absolute delight.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, one of our favorite stops ! Everything is walkable and in a safe area!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot, nice rooms!!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. Great property and room, pleasant staff and a great area to walk around and grab some food.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Susan

Liked: Amenities
Great place!!
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place. So beautiful and unique.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Loved it, very clean and quite!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities
Large room..clean Comfy bed
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Theresa

Liked: Staff & service, amenities, property conditions & facilities
Love our stay ...close to everything..RM was very clean
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel that we stayed at during our two weeks of vacation in Canada!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good size room, good location with parking.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the historic Custom House building.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, quiet place, easy parking, close to everything.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sharon

Liked: Amenities
I love my room! Beautiful high ceiling, spacious, terrific bathroom.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Cool old building in a good location. Easy parking and walkable to various dining options.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained and surprisingly comfortable historic building. Charming, centuries old Nova Scotia town. Great visit.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and unique, clean comfortable room. Very much enjoyed our stay. Walking distance to just about everything.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful historic building. Rooms were well appointed. Host was very nice and informative.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Easy checkin, wxtra latge comfortable room.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean historic property.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and property were terrific. Doug the Innkeeper was friendly and a great guide for local information ( : If you are a history buff you should love The Customs House Inn!
Stayed 1 night in Jul 2022
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, historical good management
Stayed 1 night in Aug 2024

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