Hotel Promenade
3.5 star property
Family-friendly 3.5-star hotel with outdoor pool
Choose dates to view prices
Photo gallery for Hotel Promenade
Reviews
7.47.4 out of 10
Good
Popular amenities
- Gym
- Bar
- 24/7 front desk
- Breakfast available
- Pool
- Room service
Explore the area
Cnr Samora Machel Drive & Henshall St, Mbombela, Mpumalanga, 1200
- Nelspruit Market5 min walk
- Busamed Lowveld Private Hospital10 min walk
- Ilanga Mall3 min drive
- Nelspruit (MQP-Kruger Mpumalanga Intl.)28 min drive
Room options
View all photos for Standard Twin Room
Standard Twin Room
- 151 sq ft
- Sleeps 4
- 1 Double Bed OR 2 Twin Beds
View all photos for Standard Double Room
Standard Double Room
- 151 sq ft
- Sleeps 2
- 1 Double Bed
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About the neighborhood
Mbombela
Heart of Mbombela.With a stay at this Mbombela hotel, you'll be steps from Promenade Shopping Centre and within a 10-minute walk of Nelspruit Market. Busamed Lowveld Private Hospital and Nelmed Medicross Medical Centre are also within half a mile (1 km).
What's nearby
- Nelspruit Market - 5 min walk - 0.3 miles
- Busamed Lowveld Private Hospital - 10 min walk - 0.6 miles
- Nelspruit Crossing Mall - 15 min walk - 0.8 miles
- Ilanga Mall - 3 min drive - 2.1 miles
- Mbombela Stadium - 7 min drive - 4.0 miles
Getting around
- Nelspruit (MQP-Kruger Mpumalanga Intl.) - 29 min drive
Restaurants
- Orange Restaurant - 3 min drive
- Mozambik Nelspruit - 3 min drive
- Valencia - 19 min walk
- Roman's Pizza - 2 min drive
- The Blue Gate - 16 min walk
About this property
Hotel Promenade
Family-friendly 3.5-star hotel with outdoor pool
Hotel Promenade offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.
Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Promenade. Self parking is free.
Smoking is allowed in designated areas at this 3.5-star Mbombela hotel.
- 1 building
- 71 guestrooms or units
- 2 levels
- Meeting rooms
- Built in 1950
- Supervised childcare (surcharge)
- Childcare (surcharge)
- Conference center
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Wedding services available
- Terrace
- Garden
- Smoking in designated areas
- Bar or lounge
- Bar by the pool
- Dining venue
Hotel Promenade offers 71 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
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Property amenities
Family friendly
- In-room babysitting (surcharge)
- Laundry facilities
- Outdoor pool
- Supervised activities for children (surcharge)
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
Food and drink
- Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: ZAR 140 for adults and ZAR 55 for children
- A bar/lounge
- A poolside bar
- A restaurant
Things to do
- Gym
- Outdoor pool
- Tennis
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Wheelchair accessible (may have limitations)
Room amenities
Entertainment
- Flat-screen TV with satellite channels
Bedroom
- Bedsheets provided
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Towels provided
Food and drink
- Coffee/tea maker
- Limited room service
More
- Air conditioning
- Iron/ironing board on request
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Renovations and closures
This property is closed from October 19 2022 to October 18 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
- No pets allowed, but service animals are welcome
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 55 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.
We should mention
- Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Best Western Hotel Promenade Nelspruit
Hotel Promenade Nelspruit
Promenade Nelspruit
Best Western Promenade Nelspruit
Best Western Promenade
Best Western Hotel Promenade
Hotel Promenade Hotel
Hotel Promenade Mbombela
Hotel Promenade Hotel Mbombela
Frequently asked questions
How close is Hotel Promenade to the airport?
Hotel Promenade is 16.5 mi (29-min drive) away from the Nelspruit (MQP-Kruger Mpumalanga Intl.) airport, the closest popular airport to the property.
Does Hotel Promenade have an airport shuttle?
Airport shuttle services are not available at Hotel Promenade.
Does Hotel Promenade offer free breakfast?
Free breakfast isn’t provided at Hotel Promenade, but buffet breakfast is offered for a fee of ZAR 140 for adults and ZAR 55 for children. It's available every day from 6:30 AM to 9:00 AM.
Is there a casino at Hotel Promenade?
No, there is no casino at this hotel.
What time is check-in at Hotel Promenade?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Hotel Promenade?
This hotel offers free self parking.
Does Hotel Promenade have a pool?
Hotel Promenade features an outdoor pool.
Does Hotel Promenade have a restaurant?
Yes, there is a restaurant on site.
Does Hotel Promenade have a spa?
There are no spa services available at this hotel.
How close is Hotel Promenade to downtown Mbombela?
Hotel Promenade is 0.7 mi away from Mbombela.
