Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel near The Factory in Franklin

Choose dates to view prices

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Snack bar
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪29 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Franklin

In Franklin .Within 3 miles (5 km) of this Franklin hotel, you'll find The Factory and Franklin Farmers Market. CoolSprings Galleria and Franklin Theatre are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 3 min drive - 2.8 miles
  • The Factory - 6 min drive - 3.2 miles
  • Franklin Farmers Market - 6 min drive - 3.2 miles
  • Franklin Theatre - 7 min drive - 4.7 miles
  • Carnton Plantation - 8 min drive - 4.0 miles

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel near The Factory in Franklin
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Convenience store
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

How close is Tru by Hilton Franklin Cool Springs Nashville to the airport?

Tru by Hilton Franklin Cool Springs Nashville is 22.1 mi (25-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of Jun 19, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on Jul 13, 2025 start from $112.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Franklin Cool Springs Nashville have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Franklin Cool Springs Nashville.

Does Tru by Hilton Franklin Cool Springs Nashville offer free breakfast?

Tru by Hilton Franklin Cool Springs Nashville offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Tru by Hilton Franklin Cool Springs Nashville?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Franklin Cool Springs Nashville?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru by Hilton Franklin Cool Springs Nashville?

This hotel offers free self parking.

Does Tru by Hilton Franklin Cool Springs Nashville have a pool?

Tru by Hilton Franklin Cool Springs Nashville does not have a pool.

Does Tru by Hilton Franklin Cool Springs Nashville have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Franklin Cool Springs Nashville to downtown Franklin?

Tru by Hilton Franklin Cool Springs Nashville is 3.2 mi away from Franklin.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 961 reviews
Rating 8 - Good. 151 out of 961 reviews
Rating 6 - Okay. 41 out of 961 reviews
Rating 4 - Poor. 22 out of 961 reviews
Rating 2 - Terrible. 17 out of 961 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lenny

Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic - super helpful!
Stayed 1 night in Mar 2025

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Kinda hard to find
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean and friendly
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe location
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Mobility access room allowed great space for storing 2 bikes.
Stayed 1 night in Feb 2025

10/10 Excellent

BOYKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, interesting design, great service

8/10 Good

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Great hotel. Very up to date and very clean. Definitely recommend staying here and looking forward to staying at other Tru hotels. Very nice breakfast was a big plus for my stay. Lobby was very well decorated and had some activities if you are bored.
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Historic Franklin, although some construction going on but quiet and accessible.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay.
Stayed 1 night in Mar 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Everything was clean, bed was comfortable, breakfast was good, and the breakfast server worked very hard and efficiently. Our only complaint is that the heater in Room 205 made a rattling noise all night and kept my husband awake.
Stayed 1 night in Mar 2025

10/10 Excellent

Gretchen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our pickup was boxed in the parking lot by someone who had parked poorly… almost needed to contact mgmt, but finally got it free. So only suggestion would be more spacious parking spaces. Loved everything else
Stayed 1 night in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2025

6/10 Okay

Hayden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
On the morning we were due to checkout I went down for breakfast and someone from Housekeeping (I hope) opened the door to the room and turned the light on while my daughter and wife were still sleeping. This was at about 0830 CST. My wife promptly texted me asking if I had come back to the room. I told her no. I went to front desk and they apologized. Other than that our stay was good. The breakfast was very good!
Stayed 1 night in Feb 2025

10/10 Excellent

Julia

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Only thing is the detergent was really strong on the bed sheets, pillow etc.
Stayed 1 night in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great nights sleep

Beautiful hotel, new and very clean. Good location with easy parking. The room was very clean, smelled good and the beds and pillows were super comfy. Morning breakfast was good, Plenty was offered (pancakes, scrambled eggs, sausage, toast, bagels, oatmeal, fresh fruit, etc.) very nice breakfast spread.
Stayed 1 night in Feb 2025

8/10 Good

Kandy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at tru was a good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

richard

Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Stayed 2 nights in Jan 2025