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Hampton Inn & Suites Nashville/Franklin (Cool Springs)

2.5 star property
Hotel near CoolSprings Galleria, connected to a shopping center in Franklin

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Restaurant
View from room
Terrace/patio
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
7141 S Springs Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min walk‬
  • Place, The Factory
    ‪7 min drive‬
  • Place, Franklin Theatre
    ‪8 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Large)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (Large)

9.6 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Kitchen, Non Smoking)

8.6 out of 10
Excellent
(4 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Pool View

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Kitchen, Pool View (Non Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View (Shower Only)

27-inch TV with digital channels, video-game console

Room, 1 King Bed, Pool View (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Pool View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(11 reviews)
  • 576 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Shower Only)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed (Shower Only)

9.4 out of 10
Exceptional
(10 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
  • Pet friendly
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4.7 out of 5, Exceptional, 1,000 reviews
$130 nightly
The price is $154
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Franklin

In shopping district.You'll be within half a mile (1 km) of CoolSprings Galleria and 2 miles (3 km) of Aspen Grove Park with a stay here. Iasis Health Care and The Park at Harlinsdale Farm are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 3 min walk - 0.2 miles
  • Aspen Grove Park - 15 min walk - 0.8 miles
  • The Factory - 7 min drive - 4.7 miles
  • Crockett Park - 7 min drive - 4.1 miles
  • Franklin Theatre - 8 min drive - 5.3 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪California Pizza Kitchen - ‬9 min walk

About this property

Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Hotel near CoolSprings Galleria, connected to a shopping center in Franklin
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free.

This Franklin hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Built in 1996
  • To-go breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

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Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,029 reviews
$97 nightly
The price is $114
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 27-inch TV with digital channels
  • Video game console

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 15 2025 to March 15 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
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Frequently asked questions

How close is Hampton Inn & Suites Nashville/Franklin (Cool Springs) to the airport?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) is 20.6 mi (23-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Nashville/Franklin (Cool Springs) on Nov 22, 2025 start from $118.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Nashville/Franklin (Cool Springs).

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) offer free breakfast?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers free on-the-go breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Nashville/Franklin (Cool Springs)?

This hotel offers free self parking.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have a pool?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) features an outdoor pool.

Does Hampton Inn & Suites Nashville/Franklin (Cool Springs) have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Nashville/Franklin (Cool Springs) to downtown Franklin?

Hampton Inn & Suites Nashville/Franklin (Cool Springs) is 3.6 mi away from Franklin.

Hampton Inn & Suites Nashville/Franklin (Cool Springs) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 614 reviews
Rating 8 - Good. 181 out of 614 reviews
Rating 6 - Okay. 61 out of 614 reviews
Rating 4 - Poor. 26 out of 614 reviews
Rating 2 - Terrible. 15 out of 614 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tyrel

Stayed 1 night in Jul 2025

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and restaurants
Stayed 3 nights in Jul 2025

10/10 Excellent

Trisha

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: close to major roadways, restaurants, and shopping.
Stayed 1 night in Jul 2025

4/10 Poor

Dave

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty, Door safety latch did not work. Door did not lock when leaving unless you pilled it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean

Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
With the exception of having an outdoor pool, we loved everything about this property and our stay here. The room was great, the property was clean and well maintained, and the staff were exceptional. .I wish I had written their names down, but I do want to recognize the young man and woman at the front desk for check-in and check-out, and the girl working the breakfast area. She always had a great smile and the food never ran out! We will be back for sure! Thank you to everyone there. They do your property pround!
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, clean hotel
Stayed 8 nights in Jun 2025

10/10 Excellent

Gabriel, Hollywood

Stayed 4 nights in Jun 2025

10/10 Excellent

Jeri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite exceded my expectations. The staff was kind, courteous, qnd knowledgeable. 2nd stay at this hotel and plan to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had misbooked a previous hotel so we had to continue another four hours on our trip. We were going on 30 hours of no sleep and when we called, reception immediately changed our reservation to allow us to check in early. The two women in reception were absolutely wonderful, greeted us with so much kindness and hospitality. It made a world of difference to us.
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The hotel itself was nice. I was very disappointed that we had to change rooms in the middle of our stay. We woke up after the first night and our ceiling (on the second floor) was leaking. It was leaking bad enough that it woke us up at 5:30am (after going to bed at 1:30). We finally got out of bed because we could hear multiple leaks and then we could hear splashing. We went down for breakfast at 6:30 because we couldn’t go back to sleep. The hotel did allow us to switch rooms right away, but we had to pack up and move in the middle of our stay. I have never had something like this happen before. The next morning when I took a shower, the conditioner was completely empty (shampoo and body wash was fine) and the shower drain wasn’t working well. The bed in the first room was a lot more comfortable than the second. Overall, it was a nice hotel with great breakfast, but it was disappointing to have to move rooms in the middle of our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, but . . .

The staff was great, but the tv. though on, continously lost video and audio. Breakfast was pretty good.
Stayed 1 night in May 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Erin

Traveled with family

Paid for two nights only stayed one

I canceled one night, Friday, April 26 via the Hotels app and when I arrived on Saturday I was told third party did not cancel my reservation Friday.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis Ferrer, Aiea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Just have one request and that’s to get firmer pillows at least.
Stayed 4 nights in Mar 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Would definitely stay again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tami

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean entry and room. Enjoyed the breakfast in the mornings. Good variety, and tasty items for hotel free food.
Stayed 2 nights in Mar 2025