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Nagoya Prince Hotel Sky Tower

4.0 star property
4-star hotel near Osu Shopping District, connected to a shopping center

Choose dates to view prices

Photo gallery for Nagoya Prince Hotel Sky Tower

Deluxe Corner King with Club Lounge Access Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes
Exterior
Premium Corner King with Nagoya Station View & Club Lounge Access Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
4-60-12 Hiraike-cho, Nakamura-ku, Nagoya, Aichi, 453-6111
  • Place, Osu Shopping District
    ‪10 min walk‬
  • Place, Nagoya Station Tourist Information Center
    ‪15 min walk‬
  • Place, Nagoya City Science Museum
    ‪20 min walk‬
  • Airport, Nagoya (NGO-Chubu Centrair Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Corner Twin with Nagoya Station View & Club Lounge Access (4 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Nagoya Station View & Club Lounge Access (4 adults) Non Smoking

  • 635 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • City view

View all photos for Superior King Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Superior King Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 348 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Twin Room, Non Smoking

View from room

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 353 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Deluxe Corner Twin with Nagoya Station View & Club Lounge Access (3 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Nagoya Station View & Club Lounge Access (3 adults) Non Smoking

  • 630 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • City view

View all photos for Deluxe Corner Twin with Club Lounge Access (4 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Club Lounge Access (4 adults) Non Smoking

  • 640 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds
  • City view

View all photos for Top floor (36th floor) Superior Triple with Club Lounge Access (3 adults) Non Smoking

Property amenity

Top floor (36th floor) Superior Triple with Club Lounge Access (3 adults) Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 353 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • City view

View all photos for Top floor (36th floor) Superior Twin with Club Lounge Access Non Smoking

View from room

Top floor (36th floor) Superior Twin with Club Lounge Access Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 353 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Deluxe Corner King with Club Lounge Access Non Smoking

Deluxe Corner King with Club Lounge Access Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner King with Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 640 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Corner Twin with Club Lounge Access (3 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Club Lounge Access (3 adults) Non Smoking

  • 635 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • City view

View all photos for Premium Corner Twin with Club Lounge Access (3 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Club Lounge Access (3 adults) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • City view

View all photos for Premium Corner Twin with Nagoya Station View & Club Lounge Access (3 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Nagoya Station View & Club Lounge Access (3 adults) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 855 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • City view

View all photos for Premium Corner Twin with Nagoya Station View & Club Lounge Access Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Nagoya Station View & Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Premium Corner Twin with Club Lounge Access Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for Premium Corner Twin with Club Lounge Access (4 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Club Lounge Access (4 adults) Non Smoking

  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • City view

View all photos for Deluxe Corner Twin with Club Lounge Access Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 635 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Premium Corner Twin with Nagoya Station View & Club Lounge Access (4 adults) Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner Twin with Nagoya Station View & Club Lounge Access (4 adults) Non Smoking

  • 850 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds
  • City view

View all photos for Deluxe Corner Twin with Nagoya Station View & Club Lounge Access Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Corner Twin with Nagoya Station View & Club Lounge Access Non Smoking

  • 635 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Superior Triple (3 adults) Non Smoking

Property amenity

Superior Triple (3 adults) Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 353 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed
  • City view

View all photos for Top floor (36th floor) Superior King with Club Lounge Access Non Smoking

Premium bedding, down comforters, in-room safe, blackout drapes

Top floor (36th floor) Superior King with Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 353 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Twin Canal Side Non Smoking

View from room

Superior Twin Canal Side Non Smoking

  • 353 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Superior Twin with Nagoya Station View Non Smoking

Property amenity

Superior Twin with Nagoya Station View Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 353 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Superior King with Nagoya Station View Non Smoking

Property amenity

Superior King with Nagoya Station View Non Smoking

8.0 out of 10
Very good
(1 review)
  • 353 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Superior Twin with Nagoya Station View & Club Lounge Access Non Smoking

Property amenity

Superior Twin with Nagoya Station View & Club Lounge Access Non Smoking

  • 353 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • City view

View all photos for Superior King with Nagoya Station View & Club Lounge Access Non Smoking

Property amenity

Superior King with Nagoya Station View & Club Lounge Access Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Premium Corner King with Nagoya Station View & Club Lounge Access Non Smoking

Premium Corner King with Nagoya Station View & Club Lounge Access Non Smoking | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Corner King with Nagoya Station View & Club Lounge Access Non Smoking

  • 855 sq ft
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for (36F) SkyTwin Triple Canalside Non smoking

(36F) SkyTwin Triple Canalside Non smoking | Premium bedding, down comforters, in-room safe, blackout drapes

(36F) SkyTwin Triple Canalside Non smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 353 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bed
  • City view

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About the neighborhood

Nagoya

Nakamura stay.With a stay at this Nakamura hotel, you'll be within half a mile (1 km) of Osu Shopping District and 2 miles (3 km) of Nagoya City Science Museum. Also, Toyota Commemorative Museum of Industry and Technology is within 2 miles (3 km) and Tokugawa Art Museum is within 6 miles (10 km).

What's nearby

  • Osu Shopping District - 10 min walk - 0.6 miles
  • JR Central Towers - 14 min walk - 0.8 miles
  • Winc Aichi - 15 min walk - 0.8 miles
  • Nagoya Station Tourist Information Center - 15 min walk - 0.8 miles
  • Nagoya City Science Museum - 20 min walk - 1.1 miles

Getting around

  • Sasashima-raibu Station - 4 min walk
  • Meitetsu Nagoya Station - 14 min walk
  • Komaki Airport (NKM) - 34 min drive

Restaurants

  • ‪スガキヤ - ‬10 min walk
  • ‪マクドナルド - ‬2 min walk
  • あんかけ亭
  • ‪Starbucks - ‬2 min walk
  • ‪サイゼリヤ ささしまライブ駅前店 - ‬2 min walk

About this property

Nagoya Prince Hotel Sky Tower

4-star hotel near Osu Shopping District, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at Nagoya Prince Hotel Sky Tower. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Nagoya hotel.

  • 1 building
  • 170 guestrooms or units
  • 36 levels
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Nagoya Prince Hotel Sky Tower offers 170 accommodations with fireplaces and safes. Beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Nagoya hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (JPY 3,300 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,000 for adults and JPY 2,400 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4000 for adults and JPY 2400 for children
  • Covered self parking fee: JPY 3300 per day (in/out privileges)
  • Rollaway bed fee: JPY 6000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Prince Safety Commitment (Prince Hotels & Resorts).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Hotel Sky Tower
Nagoya Prince Sky Tower
Prince Sky Tower
Nagoya Prince Sky Tower Nagoya
Nagoya Prince Hotel Sky Tower Hotel
Nagoya Prince Hotel Sky Tower Nagoya
Nagoya Prince Hotel Sky Tower Hotel Nagoya

Frequently asked questions

How close is Nagoya Prince Hotel Sky Tower to the airport?

Nagoya Prince Hotel Sky Tower is 8.5 mi (34-min drive) away from the Komaki Airport (NKM) airport, the closest popular airport to the property.

How much does it cost to stay at Nagoya Prince Hotel Sky Tower?

As of Jan 25, 2026, prices found for a 1-night stay for 2 adults at Nagoya Prince Hotel Sky Tower on Feb 11, 2026 start from $148.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Nagoya Prince Hotel Sky Tower have an airport shuttle?

Airport shuttle services are not available at Nagoya Prince Hotel Sky Tower.

Does Nagoya Prince Hotel Sky Tower offer free breakfast?

Free breakfast isn’t provided at Nagoya Prince Hotel Sky Tower, but buffet breakfast is offered for a fee of JPY 4000 for adults and JPY 2400 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Nagoya Prince Hotel Sky Tower?

No, there is no casino at this hotel.

What time is check-in at Nagoya Prince Hotel Sky Tower?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Nagoya Prince Hotel Sky Tower?

Free parking is not available at this hotel. Self parking is available for JPY 3300 per day.

Does Nagoya Prince Hotel Sky Tower have a pool?

Nagoya Prince Hotel Sky Tower does not have a pool.

Does Nagoya Prince Hotel Sky Tower have a restaurant?

Yes, there is a restaurant on site.

Does Nagoya Prince Hotel Sky Tower have a spa?

There are no spa services available at this hotel.

How close is Nagoya Prince Hotel Sky Tower to downtown Nagoya?

Nagoya Prince Hotel Sky Tower is 1.9 mi away from Nagoya.

Nagoya Prince Hotel Sky Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1004 reviews
Rating 8 - Good. 180 out of 1004 reviews
Rating 6 - Okay. 49 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

HYOUKSOO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Wing Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & big
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time using this hotel in a year. Best view in the downtown Nagoya area. Easy parking. Love this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sookwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, kind staff and good parking
Stayed 3 nights in Oct 2025

8/10 Good

CATHERINE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, beautifully decorated, room very nice and amenities in room exceptional. Wish property had a pool and fitness room could use some weights. Club lounge food was good and variety for afternoon and evening spreads was tasty.
Stayed 7 nights in Oct 2025

10/10 Excellent

Willem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean big modern room. Con: no clothing hooks in the bathroom Toilet in separated room which we don’t like it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stewart

Top notch
Stayed 1 night in Oct 2025

8/10 Good

Klara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great location
Stayed 3 nights in Sep 2025

10/10 Excellent

TSUI JU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel. The room is super spacious, and impeccably clean. The staff are super nice and helpful. Right by transit, really easy to get to the Nagoya Station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous
Stayed 1 night in Sep 2025

10/10 Excellent

Wai Chu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has been a very pleasant stay with excellent staff service. They go out of their ways to help and serve.Room is nice and clean with extensive city view.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, rooms were clean, view was fantastic!
Stayed 2 nights in Sep 2025

2/10 Terrible

miah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
결혼기념일로 나고야 여행, 방이 넓고 경치 좋은 곳으로 선택. 연휴가 끼어서 금엑 오름. 하루밤 평균 40만원 정도, 체크인때는 기념일 선물도 주고, 가장 경치좋은방 배정이라 매우 기분 좋았음. 그런데 방에서 커피 머신 고장이고, 목욕탕 배수는 시원찮아 결국 방 교체 요청, 바뀐 방은 다시 고장난 커피머신 새걸로 바꿔준다며 시간소비. 처음에 전망 좋던 방은 더 후진 곳이 되고 심지어 남동쪽 방향이라 아침애 햇빛 땜에 암막쳐도 눈부시고, 커튼 걷으면 너무 눈부셔 제대로 경치도 보지 못함. 시내 풍경도 없어서 결국 생돈 내고 망한 기분, 다신 안 가겠음, 교통도 의외로 불편하고 걸어야 하는 거리가 엄청 많음 택시도 따로 추가금 내고 불러야 할 정도
Stayed 2 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 15min walk from the main Nagoya JR station (restaurants, department stores etc).
Stayed 2 nights in Aug 2025

6/10 Okay

KIMIAKI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jee In

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Find elsewhere

I stayed at Nagoya Prince Hotel Sky Tower for 4 nights on the top floor. The stay overall was pleasant — the breakfast was great, and the club lounge was beautiful. The facilities are excellent, and the views from the top floor are stunning. Location was not that great. However, I was disappointed by the service. While most staff were polite, the handling of a small issue left a bad impression. I accidentally took a cable charger and realized it as soon as I landed in another country. I immediately admitted my mistake and offered to pay for it, which would have been the simplest solution. Instead, the staff member (Nagai) insisted that I ship it back at my own expense. This was very inconvenient, especially since I travel frequently and don’t have time to go to the post office, and the shipping cost would end up being more than the cable charger itself. When I shared my feedback, hoping for some flexibility, the responses felt abrupt and rigid, with no acknowledgment of my concerns. At the end, I was even told “we hope you visit again,” which felt out of touch given the situation. I understand it was my mistake, but I wish the staff had shown more flexibility and customer care. For a hotel of this class, I expected service that adapts to the situation rather than following rules so mechanically. Great facilities and food, but service did not meet the same standard. Would not recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

NOZAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

YASUE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On top of the world room. Views were spectacular. Staff were super friendly the rooms were modern. Easy access to Nagoya Station and lots of dining options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel, perfect!

Stayed 3 nights in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Gem just off the beaten path

The staff here were amazing, English was a bit hit or miss but that’s to be expected. They were always attentive and eager to help, Grade A customer service! The bed was a bit rigid for my liking but it was huge, and the overall room was huge with an amazing view. Having a nice big shower area and tub that you could actually fill to the top and soak in was icing on the cake. Would highly recommend the place. Mildly difficult to get in and out of since it starts on the 31st floor for the lobby and rooms above that. Parking was minimal but I always found a spot. We did the buffet one night, recommend having a reservation as we didn’t get the best seats but they took us in and the food was very delicious and all encompassing. Very convenient to family mart, Starbucks, Saizeriya (very cheap delicious Italian) and McDonald’s among other sit down restaurants.
Stayed 27 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great s

The breakfast restaurant is located on the lobby floor on 31/F. The view is great that you can see the nagoya station and bullet train.There is a lot of choices of food and drink, including the mini version of nagoya famous dishes, grilled eel rice, miso katsu, toast with red bean and cream. The room facilities are good, separate toilet, washbasin and shower/bath room. However, there isn't any hook or rack for placing towel or clothes inside the shower/bath room. Other than this, I can feel the hotel service is very attentive. All the staff are very friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ying

Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Stayed 1 night in Jul 2025