4/10 Malo
Nicole S.
17 jul. 2024
No le gustó: Limpieza
Very disappointed
This property was under construction, which was not disclosed at time of rental. The pool, store, game room and galley food and spirits were closed due to construction. As well as direct beach access. The ATM was broken. There was no ice in building and ice maker in room was broken. We were given 2 rolls of toilet paper (one already used), 4 towels, 2 wash cloths,2 hand towels, one small garbage can with 2 bags. This was for 2 adults for 5 days. We were not told that we would have to pay for parking, I’ve never encountered this at a VRBO condo in the past. Though we had no car, our family that meant to day visit would’ve had to pay $20 to park.
I did call the number provided for guest services, but was told they couldn’t do anything or even send more towels per our contract. They did suggest I use the laundry room to wash the towels.
We are completely dissatisfied with the property and our stay. Not sure we will book through VRBO in the future.
Nicole S.
Se hospedó 4 noches en julio de 2024