6/10 Aceptable
Maggie C.
10 ago. 2025
No le gustó: Limpieza
We had a great trip and the cabin was as advertised. We hiked some awesome trails and did the wine trail. The cabin itself was not cleaned very well. Upon request, we were denied early check in. They sent an automated reply stating they had to ensure the property was up to their standards. It was evident when we checked in that the cabin had sat vacant for some time. Most of the corners and the shower had cobwebs/spiders in them. The shower was pretty dirty in the bottom. The floors were so dusty that when I dropped my black pillow, I didn't want to use it after I picked it up. Our son brought his Hotwheels, which meant reaching under the couch and bed. We'd pull the cars out covered in cobwebs and dust. We were wishing we'd been left with any basic cleaning supplies to rectify the situation while we were there. We were also not left with any trash bags, so once we used the first bag the first night (we grilled meat, so needed to go out), we had to go buy more bags. The AC couldn't even begin to cool the cabin, leaving it around 76 during the day and 75 at night. We appreciate they mowed right before we got there, but you could tell the grass had been so tall and we tracked long pieces of grass in all weekend. Again, would have been nice if we had even a broom. The cabin though was as advertised and had nice finishes. The property was nice. They should update their address, as the listed address doesn't exist in google maps. Customer service is handled by an overseas call cen
Maggie C.
Se hospedó 2 noches en agosto de 2025