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Iberostar Selection Albufera Playa - All Inclusive

Property class: 4
4-star beachfront property near Playa de Muro

Choose dates to view prices

Photo gallery for Iberostar Selection Albufera Playa - All Inclusive

An aerial view of a resort with multiple swimming pools, a beach, and lush greenery.
A beach with clear waters, a sandy shore, and a row of umbrellas.
A spacious atrium with hanging blue glass sculptures and white balustrades.
An aerial view of a resort with multiple buildings, swimming pools, and lush greenery.
A rooftop terrace with multiple sun loungers and umbrellas, overlooking a coastal landscape with mountains and a pier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
Avenida Albufera S/N, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪3 min walk‬
  • Place, Es Comú
    ‪8 min walk‬
  • Place, Alcúdia Beach
    ‪6 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪44 min drive‬

Room options

View all photos for Premium Double Room, Garden View

A hotel room with a balcony, a bed, a reading chair, and a view of the outdoors.

Premium Double Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Double Room, Partial Sea View

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room, Partial Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Double Room Single Use

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room Single Use

  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Executive Level (Star Prestige)

A resort with a pool surrounded by palm trees, a white building with balconies, and a clear view of the ocean.

Double Room, Balcony, Executive Level (Star Prestige)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Sea View

A hotel room with a balcony, a bed with a teal pillow, a round wall decoration, and a woven light fixture.

Premium Double Room, Sea View

  • Sea view
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Room, Pool Access (Sharing Pool)

A swimming pool with a tiled edge, lounge chairs, and a building with large windows and a sliding door in the background.

Premium Room, Pool Access (Sharing Pool)

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium Double Room Single Use, Partial Sea View

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room Single Use, Partial Sea View

  • Partial ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Pool View

A couple on a balcony overlooking a pool with palm trees and a clear sky.

Premium Room, Pool View

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Room (Star Prestige | Side Sea View)

A resort with multiple swimming pools, palm trees, and a view of the sea.

Double Room (Star Prestige | Side Sea View)

  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (2 Adults & 2 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (2 Adults & 3 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 3 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (2 Adults & 4 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (2 Adults & 4 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (3 Adults & 1 Child)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 1 Child)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (3 Adults & 2 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (3 Adults & 3 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (3 Adults & 3 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (4 Adults)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (4 Adults)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (4 Adults & 1 Child)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (4 Adults & 1 Child)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Room, Connecting Rooms (4 Adults & 2 Children)

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Room, Connecting Rooms (4 Adults & 2 Children)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds
  • Free WiFi

View all photos for Premium Double Room Single Use, Garden View

A balcony with a table and chairs, a view of palm trees, and a curtain partially drawn.

Premium Double Room Single Use, Garden View

  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Double Room

A hotel room with two beds, a desk, a chair, and a balcony with a view of palm trees.

Premium Double Room

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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9.0 out of 10, Wonderful, 73 reviews
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About the neighborhood

Muro

Beachfront retreat .Within a 5-minute walk of this Muro property, you'll find Playa de Muro and Es Comú. Playa de Can Picafort and Albufera Natural Park are also within 2 miles (3 km).
View more Resorts in MuroOpens in a new window

What's nearby

  • Playa de Muro - 3 min walk - 0.2 miles
  • Es Comú - 8 min walk - 0.5 miles
  • Alcúdia Beach - 6 min drive - 3.7 miles
  • Alcúdia Port - 8 min drive - 5.3 miles
  • Pollensa Port - 19 min drive - 12.2 miles

Getting around

  • Muro Station - 22 min drive
  • Palma de Mallorca Airport (PMI) - 55 min drive

Restaurants

  • ‪Numa Beach - ‬4 min drive
  • ‪Doble A beach club - ‬4 min drive
  • ‪Gran Cafe 1919 - ‬4 min drive
  • ‪Jamaica Cocktail Bar - ‬4 min drive
  • ‪Gelats Artesa Valls - ‬3 min drive

About this property

Iberostar Selection Albufera Playa - All Inclusive

4-star beachfront property near Playa de Muro
Iberostar Selection Albufera Playa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Selection Albufera Playa - All Inclusive offers its guests a full-service spa, 7 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

An indoor pool, a children's pool, and a hot tub are also featured at Iberostar Selection Albufera Playa - All Inclusive. A complete renovation of Iberostar Selection Albufera Playa - All Inclusive was completed in January 2023.

This 4-star Muro property is smoke free.

  • 360 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars or lounges
  • Built in 1992
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Iberostar Selection Albufera Playa - All Inclusive offers 360 accommodations with minibars and hair dryers. Rooms open to balconies. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Sensations has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Iberostar Selection Albufera Park - All Inclusive
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  • Pool
  • All inclusive
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 318 reviews
$636 nightly
The price is $707
Sep 8 - Sep 9
Total with taxes and fees
Iberostar Selection Albufera Park - All Inclusive

Property amenities

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Bicycle storage
  • Bicycle tours
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Volleyball
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

Property Registration Number H/2709

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Iberostar Albufera Playa
Iberostar Albufera Playa Hotel
Iberostar Albufera Playa Hotel Muro
Iberostar Albufera Playa Muro
Iberostar Albufera Playa Hotel Playa De Muro
IBEROSTAR Albufera Playa Playa De Muro, Majorca
Iberostar Hotel Albufera Playa
Iberostar Hotel Albufera Playa
Iberostar Albufera Playa Playa De Muro

Frequently asked questions

How close is Iberostar Selection Albufera Playa - All Inclusive to the airport?

Iberostar Selection Albufera Playa - All Inclusive is 41.3 mi (55-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

How much does it cost to stay at Iberostar Selection Albufera Playa - All Inclusive?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Albufera Playa - All Inclusive on Aug 31, 2026 start from $581, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Iberostar Selection Albufera Playa - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Iberostar Selection Albufera Playa - All Inclusive.

How close is Iberostar Selection Albufera Playa - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Iberostar Selection Albufera Playa - All Inclusive offer free breakfast?

Iberostar Selection Albufera Playa - All Inclusive does not offer free breakfast.

Is there a casino at Iberostar Selection Albufera Playa - All Inclusive?

No, there is no casino at this property.

What time is check-in at Iberostar Selection Albufera Playa - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Iberostar Selection Albufera Playa - All Inclusive?

Free parking is not available at this property.

Does Iberostar Selection Albufera Playa - All Inclusive have a pool?

Iberostar Selection Albufera Playa - All Inclusive features 7 outdoor pools, an indoor pool, and a children's pool.

Does Iberostar Selection Albufera Playa - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and al fresco dining.

Does Iberostar Selection Albufera Playa - All Inclusive have a spa?

Pamper yourself with a day at Spa Sensations, where you can enjoy facials, aromatherapy, and body treatments.

How close is Iberostar Selection Albufera Playa - All Inclusive to downtown Muro?

Iberostar Selection Albufera Playa - All Inclusive is 1.3 mi away from Platja de Muro.

Iberostar Selection Albufera Playa - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 392 reviews
Rating 8 - Good. 133 out of 392 reviews
Rating 6 - Okay. 32 out of 392 reviews
Rating 4 - Poor. 14 out of 392 reviews
Rating 2 - Terrible. 4 out of 392 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mengyi

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff, little strip of forest on sand dunes between
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Food and drinks were great, particularly great cocktails! Biggest feedback is that there should be more adult only areas. Fine if you’re a family but not great if you’re travelling as a couple, no bar, dining or pool areas without kids
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top!
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

solmaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful property. Food quality and variety was great, rooms were clean and everything was actually greater than presented in photos. A great place for families looking for a safety and convenience.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for family. Best all inclusive we’ve ever stayed at. Great food, wonderful staff, perfect activities and location!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, very clean, beautiful location, great food.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
Excellent time here, the staff were helpful at all times and the activities within the resort were lots of fun!
Stayed 6 nights in Apr 2024
Verified review

8/10 Good

arunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff 😊😊😊😊
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Vanderley Romao Da Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, wonderful staff!
Stayed 8 nights in Jul 2022
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, easy and convenient
Stayed 9 nights in Oct 2024
Verified review

10/10 Excellent

JOSE MANUEL

Liked: Staff & service, amenities, property conditions & facilities
I love the area the beach in front of the hotel the people that works there the food and the night shows. overall is a great place to stay.
Stayed 6 nights in Sep 2022
Verified review

10/10 Excellent

Erika Karoliina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff made us feel warmly welcome each minute of our stay. Special thanks to Paola at the reception. Hotel buildings were beautiful, there was just right amount of Spanish charm, not too polished style even though everything was extremely well maintained. We had family room (two rooms connected by a door) which I highly recommend for families with older kids. Rooms are quite compact but there was just enough space for us. Rooms were very tidy and bed was one of the best ones I’ve slept in any other hotels I’ve stayed. I also loved the pillows. Pool area was nice, tidy and relaxing. We only spend time at Playa’s pool area, I would imagine that Park’s pool area would have been less relaxing as there was quite much families with small children. Short but yet amazingly pretty path from hotel to beach was a big plus. Food was good and versitale, lots of kids and ’sounds of life’ as Park & Playa have common restaurants. I didn’t have any problems with it but I think I would prefere some other accommondation if I would travel just with my partner and I would seek peace & quiet type of place to spend my vacation. I recommend to download Iberostar app already before the vacation, it was great help for us. Overall, extremely good experience.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

tucsek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, one of the best value for money hotels I've ever been to… very beautiful and we had a great time, our child loved the programs!!!Léa
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Jihye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family hotel. The complex is with multiple pools. My child was never got bored during our 5 days stay.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities, room comfort
Mostly all excellent apart from the dinner at the bbq. Not good service and burgers were not the best. Mexican was amazing though and best way to finish the holiday.
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goodbut loud kids

This is a great resort with good food and many restaurant choices. Was disappointed that the beach is public and crowded. There were Lots of children, loyd sometimes
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Hotel was nice but the food situation was not great. There were restaurants but we were unable to get reservations as they were full the entire time we were there (4 nights) so we were forced to eat the buffet for every meal which was ok for 1 or 2 meals but not 3 meals a day for 4 days.
Stayed 4 nights in May 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids,kids running everywhere/ when getting food at restaurants- hold your plates tight as parents don’t care. Kids yelling at the beach all day…. Not a place to relax
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fantastic experience. We have stayed in multiple locations such as Dubai, Turkey and USA. In terms of value for money this was by far the best. The food was very tasty and lots of healthy options. The room and 24hr cafe was great too. Very clean and modern. Even the private beach was perfect as not to many people and its not to much of a walk from the hotel. I will be staying here again in future. One slide downside would be gym could be made bigger and the spa is not that great.
Stayed 5 nights in May 2024
Verified review

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are so thin we could hear everything the family next to us was saying. We could even hear their footsteps. (Im sure they could hear us too). Also the tv didnt work.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this all inclusive resort. The food, the property grounds, the beach, but the main star of this resort is THE STAFF.. THANK YOU!! we had the best of the best here. We should be back. Last but not least, please change the outdated television in the rooms.!! No smart TV is not acceptable these days. See you guys soon
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Wow! Our stay at the all-inclusive resort was absolutely fantastic! From the moment we arrived, we were treated like royalty. The staff were incredibly welcoming and attentive, always ready to assist with a smile. The food was out of this world! With a variety of dining options to choose from, including international cuisine and local specialties, every meal was a culinary delight. The buffet spread was especially impressive, offering an array of fresh, flavorful dishes to satisfy any palate. Activities and entertainment were plentiful, catering to guests of all ages. nightly shows and live music, there was something for everyone to enjoy. Plus, the kids' club kept the little ones entertained while parents relaxed and indulged in some well-deserved R&R. Overall, our experience at the all-inclusive resort exceeded all expectations. It was the perfect blend of luxury, relaxation, and fun, making it an unforgettable getaway. We can't wait to return!"
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Mirek

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice looking property. Great food in most places. Mexica restaurant was confusing, served something but not Mexican food and served so little of it that we followed up with a visit to the buffet The resort has no ambiance or character. Entertainment staff show no personality. Learn from your Mexican, Dominican and Jamaican properties. They are fun. By day two, Starfriends know my kids by name. This place feels like no one really wants to be there: clock in, go through the motions, clock out. I have not even met the star friends here - no idea who they were. People serving food (especially the gentleman grilling meats in the buffet by the beach) should work on keeping their attitudes under control - I don’t need their snarky comments. Overall a good experience but nothing to write home about…
Stayed 4 nights in Jun 2024

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