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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Aerial view
View from room
Exterior
View from room

Popular amenities

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

7.2 out of 10
Good
(15 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1087 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

9.0 out of 10
Wonderful
(15 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King | Premium bedding, down comforters, pillowtop beds, minibar

Club King

8.4 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Double

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom | Separate tub and shower, deep soaking tub, eco-friendly toiletries

Ocean View Butler Junior Suite

  • 1033 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Resort View Double

9.0 out of 10
Wonderful
(4 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

9.0 out of 10
Wonderful
(2 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

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Aerial view

Dreams Rose Hall Resort & Spa - All Inclusive

Montego Bay
  • On private beach
  • Pool
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,982 reviews
$346 nightly
The price is $346
Aug 18 - Aug 19
Total includes taxes and fees
Dreams Rose Hall Resort & Spa - All Inclusive

About the neighborhood

Montego Bay

Beachside getaway.Within a 15-minute walk of the property, you'll find Jamaica Beaches and Three Palms Ocean Course. Also, The Shoppes at Rose Hall is within half a mile (1 km) and Montego Bay Convention Centre is within 2 miles (3 km).

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.5 miles
  • Half Moon Golf Course - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 14 min walk - 0.8 miles
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.4 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star beachfront property near Jamaica Beaches
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

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One Bedroom Swim Up Suite | View from room

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
4.4 out of 5, Excellent, 1,258 reviews
$450 nightly
The price is $450
Jul 28 - Jul 29
Total includes taxes and fees
Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

How close is Hyatt Ziva Rose Hall - All Inclusive to the airport?

Hyatt Ziva Rose Hall - All Inclusive is 7.9 mi (13-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Ziva Rose Hall - All Inclusive?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Rose Hall - All Inclusive on Aug 18, 2025 start from $432.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Ziva Rose Hall - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Ziva Rose Hall - All Inclusive.

How close is Hyatt Ziva Rose Hall - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Ziva Rose Hall - All Inclusive offer free breakfast?

Hyatt Ziva Rose Hall - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Ziva Rose Hall - All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Ziva Rose Hall - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Ziva Rose Hall - All Inclusive?

This property offers free valet parking.

Does Hyatt Ziva Rose Hall - All Inclusive have a pool?

Hyatt Ziva Rose Hall - All Inclusive features 2 outdoor pools.

Does Hyatt Ziva Rose Hall - All Inclusive have a restaurant?

Hyatt Ziva Rose Hall - All Inclusive is home to Choicez, which features international cuisine.

Does Hyatt Ziva Rose Hall - All Inclusive have a spa?

Pamper yourself with a day at Zen Spa, where you can enjoy body scrubs, sports massages, and facials.

How close is Hyatt Ziva Rose Hall - All Inclusive to downtown Montego Bay?

Hyatt Ziva Rose Hall - All Inclusive is 7 mi away from Montego Bay.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LATANYA, Marietta

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience!!
Stayed 1 night in Jul 2025

8/10 Good

Tamara Anne, EWING

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

8/10 Good

Tamara Anne, EWING

Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort was very nice and I can’t say enough about the amazing staff. They catered to everyone’s needs. The only reason I didn’t give it a 5 was that it wasn’t really handicap accessible.
Stayed 2 nights in May 2025

10/10 Excellent

Harshpal Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property.. already recommended to a few friends
Stayed 3 nights in Mar 2025

10/10 Excellent

Russell, Atlanta

Stayed 4 nights in Apr 2025

4/10 Poor

Nadia

Stayed 5 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay at the Hyatt Ziva. The staff were great and very friendly. The breakfast buffet was wonderful but we were not big fans of the dinner buffet options and it was hard to make a reservation at the restaurants as very full. We were able to get reservations at the Italian restaurant twice and food was excellent there
Stayed 5 nights in Apr 2025

10/10 Excellent

Joseph Daniel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the best food we’ve had. Overall great experience, staff was friendly and accommodating. Clean facility and pools.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the workers were so nice. The food was great. Beautiful facilities. Thank you we will return!
Stayed 7 nights in Apr 2025

8/10 Good

Esteban, Glen Rock

Traveled with family
Liked: Amenities
Inconsistent service level: from friendly to rude. But overall good experience
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Apr 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
This was a amazing property. All the staff was super friendly and very accomadting. We were there for a week with the kids and it was fantastic stay. We had butler service and our 3 butlers (Pet-Gay
Stayed 7 nights in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Karina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to airport. Has nice pools.
Stayed 3 nights in Apr 2025

8/10 Good

Arne

Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Love the beach area; it was perfect for kids and adults. Food was exceptional.
Stayed 7 nights in Apr 2025

10/10 Excellent

Gohar, Fair Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 5 nights in Dec 2024

10/10 Excellent

Toni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this resort left a lot to be desired. It was very run down and dated. The halls are carpeted and multiple times we walked past emesis .. so you can imagine how dirty it looks. The food was excellent. One staff member at the pizza restaurant by calypzo was incredibly rude and ruined the trip for me. Please do better with your staff.
Stayed 5 nights in Apr 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property with the exception of beverage choices. Not everything can be rum based drinks and Red Stripe.
Stayed 4 nights in Apr 2025

6/10 Okay

Michael

Stayed 3 nights in Apr 2025

8/10 Good

Eyad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to the Hyatt ziva and zellara Jamaica 4 times , we love the place . Overall I still give the whole experience a 4 star . We just got back April 6 2025 , and I have several recommendations to management and Hyatt group . I did notice the hotel is in need for a little update , there is a musty smell in hallways and bedrooms, no matter how much the cleaning crew cleans the smell does not seem to go away , the carpet is need to be replaced .we noticed that 90 percent of staff are happy and make an effort, but there are 10 percent of bartenders that are rude and bitter especially the bar by the buffet . All waitresses I dealt with were amazing . Room was always clean but fridge was not replenished daily but maybe once or twice in a week . Cocoanut cart server is amazing and super nice The gym is amazing clean and everyone there is nice .finally dinning experience is an 8, French restaurant is great , buffet is also very good and jerk chicken shack is amazing.Italian was a 7. It seems like the food quality decreased but still good . I wished you have fresh juices instead of all of the infused water, I know it is difficult to see negative comments in a review but I say it with love because I want to be able to go back again and enjoy myself more .
Stayed 6 nights in Mar 2025

10/10 Excellent

Dalila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was impressed by the spaciousness of the rooms. They are incredibly large, offering plenty of space to move around, with large windows that let in natural light and give the room a bright and airy feel. The bed was comfortable, and the room had all the amenities I needed, including a generous seating area and ample storage. The cleanliness of the hotel was also top-notch. The housekeeping team clearly takes great pride in maintaining a spotless environment. Every corner of the room was immaculate, and the bathroom was exceptionally well-kept with high-quality toiletries.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Montego Bay Airport. The beach is protected from waves and easily swimmable. There’s a good variety of food open anytime of the day. My only criticism is that connecting room doors are thin so if you end up with a noisy neighbor, it can be a little loud.
Stayed 3 nights in Mar 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Everyone was warm, accommodating, and friendly.. One side was for families and the other was adults only. Great food and entertainment. Beautiful beaches.Safe!
Stayed 4 nights in Mar 2025