2/10 Terrible
Angela L.
23 jun. 2025
Water leak ruined stay
There was a water leak from an upstairs a/c unit that had the carpet saturated in the second bedroom. After notifying the property management, we had lost use of the second room with the carpet pulled up and fans and humidifier (water line going into bathtub) so our kids only stayed 2 nights. This issue had been going on well before our stay and no one reported it (not even cleaning people). There were people in and out of the condo and we were very accommodating for the service people to be able to take care of this benefiting the owners and future guests. The property management company was very apologetic and responded to our communication. I feel like we should get refunded a substantial part of what we paid. The 220 refund doesn’t even cover the VRBO fee. If I did the damage, they would make me pay!
Angela L.
Se hospedó 5 noches en junio de 2025