6/10 Okay
Jamie
Jul 4, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 150 - Clean and Convenient, But Major Issues
The air conditioning worked great, the room was very clean, and check-in was super easy. You just press the button at the front door, and someone comes to meet you and bring you up to the room, very straightforward and convenient. The location is a major plus with this property as well!
However, within minutes of the reception person leaving, I opened the bathroom door and was hit with a wall of sewer gas. The smell is intense and honestly nauseating- definitely not a minor issue. I did read one other review mentioning a bad bathroom odor, so I’m not sure if this is specific to Room 150 or if other rooms are affected too. Thankfully, the smell doesn’t seem to escape the bathroom as long as the door stays closed, but the moment you step in, it’s noxious and really unpleasant.
Also, I was woken up in the middle of the night by a man screaming at the top of his lungs for hours. I couldn’t tell if he was inside the building or just outside, but it was loud, constant, and very unsettling. It sounded like someone under the influence or on drugs, and no one intervened. I know city centers can be noisy, but this felt extreme even for a busy area like the Duomo. In this instance, it would have been helpful to have reception on site so at least someone could take care (or it or call the police if needed.)
If they can resolve the bathroom plumbing issue and find a way to manage nighttime disturbances, this would be a solid place to stay. But as it is now, I wouldn’t return.
Jamie
Stayed 1 night in Jul 2025
