2/10 Terrible
noe
16 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I pay with cash. They didnt had change to give me at that time. He said he was going to take to the room later. Next day i ask for my money and he said the money was going to be given to me in the chk out process. I told him i didnt want to have problems. He said it was going to be ok. I trust. When i did my chk out the personnel there didnt knew about the situation. They told me they put the money back in my credit card. This never was asked to me. As i paid in cash. When i got home the money was never put in my credit card. I continúe trying to comunícate with them but they dont answer not emails not but social media. And i felt very bad because the person of security was very insistant in putting my bags apart while i waited the taxi. I said no and he insist in a bad matter. Never would do this hotel again and not recommend to my friends. They stoll my money and treat me very unrespectful.