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Sheraton Maria Isabel Mexico City Reforma

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

32-inch flat-screen TV with satellite channels, TV
Rooftop terrace
32-inch flat-screen TV with satellite channels, TV
Outdoor pool
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Reforma 222
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪11 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 Bedroom

  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (View)

Lounge

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(30 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Tower

Deluxe Room, 1 Queen Bed, Tower | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(41 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Lounge

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Lounge

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(27 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Tower

Classic Room, 2 Double Beds, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(143 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Tower

Classic Room, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(98 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 2 min walk - 0.1 miles
  • Reforma 222 - 9 min walk - 0.5 miles
  • National Museum of Anthropology - 3 min drive - 1.4 miles
  • Chapultepec Castle - 6 min drive - 1.0 mile

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Cityzen - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

4-star hotel near U.S. Embassy
Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

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Outdoor pool

Galeria Plaza Reforma

  • Pool
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  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 3,025 reviews
$122 nightly
The price is $145
Oct 12 - Oct 13
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 2085.92 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

How close is Sheraton Maria Isabel Mexico City Reforma to the airport?

Sheraton Maria Isabel Mexico City Reforma is 9.1 mi (26-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on Oct 3, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Maria Isabel Mexico City Reforma have an airport shuttle?

Sheraton Maria Isabel Mexico City Reforma offers an airport shuttle 24 hours a day, for a charge of MXN 1242.00 per vehicle, one-way.

Does Sheraton Maria Isabel Mexico City Reforma offer free breakfast?

Free breakfast isn’t provided at Sheraton Maria Isabel Mexico City Reforma, but buffet breakfast is offered for a fee of MXN 460 for adults and MXN 230 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Sheraton Maria Isabel Mexico City Reforma?

No, there is no casino at this hotel.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sheraton Maria Isabel Mexico City Reforma?

Free parking is not available at this hotel. Valet parking is available for MXN 200 per day.

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Sheraton Maria Isabel Mexico City Reforma features an outdoor pool.

Does Sheraton Maria Isabel Mexico City Reforma have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Maria Isabel Mexico City Reforma have a spa?

This hotel doesn't have a spa, but it does offer facials, mani/pedis, and massages.

How close is Sheraton Maria Isabel Mexico City Reforma to downtown Mexico City?

Sheraton Maria Isabel Mexico City Reforma is 2.1 mi away from Mexico City.

Reviews

Sheraton Maria Isabel Mexico City Reforma Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1508 out of 2118 reviews
Rating 8 - Good. 340 out of 2118 reviews
Rating 6 - Okay. 152 out of 2118 reviews
Rating 4 - Poor. 51 out of 2118 reviews
Rating 2 - Terrible. 67 out of 2118 reviews

Reviews

6/10 Okay

Sylvia Nunez

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room they gave us was very dated and worn out
Stayed 5 nights in Jul 2025

10/10 Excellent

Nitant

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, everything was closeby
Stayed 6 nights in Jul 2025

8/10 Good

GABRIEL, Wilmington

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. My room was far from lobby and the elevator which made it a quiet room, didnt like the distance but loved the quietness.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelica Martinez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe place ,happy workers
Stayed 3 nights in Jun 2025

8/10 Good

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem was the difficulties for Uber to arrive for a service
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, super friendly staff, centrally located
Stayed 2 nights in Jun 2025

8/10 Good

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and safe!

It was a great experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar Antonio Serna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very friendly staff. Would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hitel has seen better days. I don't planmon staying there again
Stayed 4 nights in Jun 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

2/10 Terrible

Debra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service and they would not credit me hotel points for dining. Constantly slamming doors into service area at ALL hours of the day. Old hotel. Will be lodging complaint with the hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Yasmany

Stayed 1 night in Apr 2025

10/10 Excellent

Raul Eduardo

Stayed 4 nights in Jun 2025

10/10 Excellent

lina

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda Iveth

Stayed 3 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent choice!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jun 2025

10/10 Excellent

Lida

Traveled with family
Liked: Amenities
Excellent customer service
Stayed 6 nights in Jun 2025

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Consistent with all other Sheratons around the world. Only drawback to this location is that the pool is quite small.
Stayed 4 nights in May 2025

10/10 Excellent

Dado

Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Liya

Stayed 3 nights in May 2025