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Hotel Novotel Mexico City Santa Fe

4.0 star property
4-star eco-certified hotel near Samara Shops

Choose dates to view prices

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
  • Samara Shops
    ‪3 min walk‬
  • Parque La Mexicana
    ‪17 min walk‬
  • Santa Fe Center Mall
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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Novotel Mexico City Toreo

Naucalpan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 439 reviews
The price is $79
$66 nightly
$79 total
Total includes taxes and fees
Jun 21 - Jun 22
Novotel Mexico City Toreo

About the neighborhood

Mexico City

Santa Fe stay.With a stay at this Santa Fe hotel, you'll be within half a mile (1 km) of Samara Shops and 2 miles (3 km) of Parque La Mexicana. Santa Fe Center Mall and Centro Medico ABC Santa Fe are also within 3 miles (5 km).

What's nearby

  • Samara Shops - 3 min walk - 0.2 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles
  • Santa Fe Center Mall - 19 min walk - 1.0 mile
  • Centro Medico ABC Santa Fe - 3 min drive - 1.9 miles

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Fisher's Santa Fe - ‬1 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

4-star eco-certified hotel near Samara Shops
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hotel Novotel Mexico City Santa Fe. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 8 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Novotel Mexico City Santa Fe offers 148 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 2 2025 to October 31 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The property will be renovating from April 14 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: MXN 596.30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

How close is Hotel Novotel Mexico City Santa Fe to the airport?

Hotel Novotel Mexico City Santa Fe is 14.4 mi (18-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Novotel Mexico City Santa Fe?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Novotel Mexico City Santa Fe on Jun 15, 2025 start from $76.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Novotel Mexico City Santa Fe have an airport shuttle?

Airport shuttle services are not available at Hotel Novotel Mexico City Santa Fe.

Does Hotel Novotel Mexico City Santa Fe offer free breakfast?

Free breakfast isn’t provided at Hotel Novotel Mexico City Santa Fe, but to-go breakfast is offered for a fee of MXN 299 per person. It's available on weekdays from 6:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Hotel Novotel Mexico City Santa Fe?

No, there is no casino at this hotel.

What time is check-in at Hotel Novotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Novotel Mexico City Santa Fe?

Free parking is not available at this hotel. Valet parking is available for MXN 120 per day.

Does Hotel Novotel Mexico City Santa Fe have a pool?

Yes, there's a pool. The pool will be unavailable from May 2 2025 to October 31 2025 (dates subject to change). The property will be renovating the pool from April 14 2025 to October 31 2025 (completion date subject to change).

Does Hotel Novotel Mexico City Santa Fe have a restaurant?

Hotel Novotel Mexico City Santa Fe is home to 365, which features international cuisine.

Does Hotel Novotel Mexico City Santa Fe have a spa?

There are no spa services available at this hotel.

How close is Hotel Novotel Mexico City Santa Fe to downtown Mexico City?

Hotel Novotel Mexico City Santa Fe is 9.3 mi away from Mexico City.

Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 425 out of 888 reviews
Rating 8 - Good. 305 out of 888 reviews
Rating 6 - Okay. 96 out of 888 reviews
Rating 4 - Poor. 39 out of 888 reviews
Rating 2 - Terrible. 23 out of 888 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave another guess key of my room
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Not a place to stay

No air in room that was functional. Room would not cool below 25c. Amenities poor. Will not return to this hotel and will not recommend colleagues stay here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Estaría muy placentera, excelente desayuno y atención del staff. Únicamente considero que la alberca está fría.
Stayed 1 night in Feb 2025

4/10 Poor

Daniel, Austin

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is under renovation and has no AC or heating. There is noise from 8 am to 8 pm. The lobby is closed, and there is nothing more than a makeshift cafeteria.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan Antonio

Stayed 2 nights in Jan 2025

10/10 Excellent

Flor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brindan un excelente servicio, habitación limpia y por la zona donde se ubica el precio es bastante accesible
Stayed 1 night in Dec 2024

4/10 Poor

Fernando

Traveled with family
Disliked: Amenities
Old
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
There was a slight sewage smell that came from either the bathroom sink or the shower drain.
Stayed 2 nights in Nov 2024

6/10 Okay

israel

Stayed 2 nights in Oct 2024

8/10 Good

Santiago

Stayed 1 night in Jun 2024

10/10 Excellent

Mariana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware, so many better hotels options nearby

BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Stayed 1 night in Sep 2024

8/10 Good

JOSE, VERDUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Liked: Room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Eduardo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Actually the hotel is in a period of renovation
Stayed 6 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Emeriel

Traveled with partner
Disliked: Staff & service, amenities
Staff and service are terribly bad.
Stayed 1 night in Jul 2024

10/10 Excellent

TANIA

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Jul 2024

8/10 Good

Livier

Liked: Cleanliness, staff & service, property conditions & facilities
Love being steps to our convention place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose Maria Sarachaga

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el estacionamiento esta en el nivel 2 (N2).
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024