Hotel Plaza by Kavia

2.5 star property
Hotel near Yucatan International Convention Center in Mérida

Choose dates to view prices

Photo gallery for Hotel Plaza by Kavia

Front of property
Standard Room | In-room safe, desk, laptop workspace, free WiFi
Outdoor pool
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Place, Yucatan International Convention Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Standard Room

9.4 out of 10
Exceptional
(34 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Mérida

Heart of Mérida.Within a 15-minute walk of this Mérida Centro hotel, you'll find Paseo de Montejo and Yucatan International Convention Center. Cacao Chocolate Museum and Anthropology and History Museum are also within half a mile (1 km).

What's nearby

  • Paseo de Montejo - 2 min walk - 0.1 miles
  • Paseo 60 - 7 min walk - 0.4 miles
  • Yucatan International Convention Center - 10 min walk - 0.6 miles
  • Parque Santa Lucía - 13 min walk - 0.7 miles
  • Plaza Grande - 20 min walk - 1.1 miles

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Clandestino Café - ‬2 min walk
  • Trattoria La Pasta

About this property

Hotel Plaza by Kavia

Hotel near Yucatan International Convention Center in Mérida
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

  • 44 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

How close is Hotel Plaza by Kavia to the airport?

Hotel Plaza by Kavia is 5.6 mi (20-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza by Kavia?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on May 3, 2026 start from $63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza by Kavia have an airport shuttle?

Airport shuttle services are not available at Hotel Plaza by Kavia.

Does Hotel Plaza by Kavia offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza by Kavia, but cooked-to-order breakfast is offered for a fee of MXN 220 for adults and MXN 220 for children. It's available every day from 7:30 AM to noon.

Is there a casino at Hotel Plaza by Kavia?

No, there is no casino at this hotel, but Casino La Cima (15-min walk) and Diamonds Casino (6-min drive) are nearby.

What time is check-in at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Plaza by Kavia?

This hotel offers free self parking.

Does Hotel Plaza by Kavia have a pool?

Hotel Plaza by Kavia features an outdoor pool.

Does Hotel Plaza by Kavia have a spa?

There are no spa services available at this hotel.

How close is Hotel Plaza by Kavia to downtown Mérida?

Hotel Plaza by Kavia is 0.9 mi away from Mérida.

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 937 reviews
Rating 8 - Good. 223 out of 937 reviews
Rating 6 - Okay. 67 out of 937 reviews
Rating 4 - Poor. 29 out of 937 reviews
Rating 2 - Terrible. 34 out of 937 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Raquel

Stayed 2 nights in Jan 2026

10/10 Excellent

Eileen

I loved the staff, my room was big and nice, the location is perfect.
Stayed 14 nights in Jan 2026

8/10 Good

jorge alberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

Nuri, CDMX

Traveled with group
Liked: Cleanliness, property conditions & facilities
Las habitaciones son muy amplias, lindas, limpias y modernas. La relación calidad-precio es espectacular y un plus es que está muy cerca del centro y de muchos restaurantes que son un must a visitar. El staff que atiende el front desk no es muy atento que digamos, pero al menos son cordiales. Si sales en la noche, considera que el hotel lo cierran, así como el estacionamiento. Tienes que pedir que te abran para poder entrar o sacar tu coche. Definitivamente si quieres ahorrar y estar cerca del centro, este hotel funciona muy bien.
Stayed 3 nights in Aug 2025

8/10 Good

Jeaneane

Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 2 nights in Nov 2025

6/10 Okay

Liliana, El Paso

Traveled with family
Liked: Cleanliness, property conditions & facilities
No habia agua caliente y le dijimos como 5 veces en revepcion y decia si ya lo checamos y yo estaba enferna y no podia bañarme c agua fria y nunca me hicieron caso El ultimo dia antes de irnos ya habia agua caliente
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Excelente servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastien

Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

2/10 Terrible

Gladys Guadalupe

Stayed 3 nights in Aug 2025

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Maritza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not friendly at all, hard to talk to, always on their cellular. We walked in this evening after dinner, said, "hello" and had no acknowledget or answer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Stayed 2 nights in Sep 2025

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025

8/10 Good

Conchita, Belize City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025

8/10 Good

Orlando A

Stayed 2 nights in Aug 2025

10/10 Excellent

Elmain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pierdes tu llave son 100 pesos
Stayed 2 nights in Jul 2025

10/10 Excellent

robert, Dickinson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025