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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with 1 indoor pools, connected to a shopping center in Melbourne

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Creator video - submitted by Fancy Nanc-ista
Indoor pool
Indoor pool
Accessible Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
270 Collins Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪2 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(40 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(43 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Down comforters, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | Down comforters, in-room safe, desk, laptop workspace

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Deluxe Room, 1 King Bed with Sofa bed (Spa Room) | Down comforters, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Down comforters, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Melbourne

Melbourne Central Business District stay.At this Melbourne Central Business District hotel, you'll be well placed to visit Collins Street and Bourke Street Mall, both within a 5-minute walk. Also, Melbourne Central is within half a mile (1 km) and Crown Casino is within 2 miles (3 km).

What's nearby

  • Collins Street - 1 min walk - 0.1 miles
  • Flinders Lane - 2 min walk - 0.1 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Regent Theatre - 3 min walk - 0.2 miles
  • Melbourne Central - 7 min walk - 0.4 miles

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪The Charles Dickens Tavern - ‬1 min walk
  • ‪Maccaroni Trattoria Italiana - ‬1 min walk
  • ‪La Petit Chateau - ‬3 min walk
  • ‪Cafe Segovia - ‬2 min walk
  • ‪Shujinko - ‬3 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with 1 indoor pools, connected to a shopping center in Melbourne
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

This Melbourne hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq m of conference space
  • Built in 1992
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

How close is Novotel Melbourne on Collins to the airport?

Novotel Melbourne on Collins is 9.8 mi (25-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Dec 29, 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Jan 1, 2026 start from $115.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Melbourne on Collins have an airport shuttle?

Airport shuttle services are not available at Novotel Melbourne on Collins.

How close is Novotel Melbourne on Collins to the beach?

This hotel is 5.5 mi (21-min drive) from St Kilda Beach and 8.3 mi (26-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Novotel Melbourne on Collins offer free breakfast?

Free breakfast isn’t offered at Novotel Melbourne on Collins, but buffet breakfast is offered for a fee of between AUD 39 and 39 for adults, AUD 0 and 39 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Melbourne on Collins?

No, there is no casino at this hotel, but Crown Casino (17-min walk) is nearby.

What time is check-in at Novotel Melbourne on Collins?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Novotel Melbourne on Collins?

Free parking is not available at this hotel. Valet parking is available for AUD 64 per day.

Does Novotel Melbourne on Collins have a pool?

Novotel Melbourne on Collins features an indoor pool. Guests can enjoy pool access from 6 AM to 10 PM.

Does Novotel Melbourne on Collins have a restaurant?

Novotel Melbourne on Collins is home to Lane Restaurant, which features local cuisine, happy hour, and brunch.

Does Novotel Melbourne on Collins have a spa?

There are no spa services available at this hotel.

How close is Novotel Melbourne on Collins to downtown Melbourne?

Novotel Melbourne on Collins is 0.2 mi away from Melbourne.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 136 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and stunning
Stayed 4 nights in Sep 2025

10/10 Excellent

Kieran

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The play

There was only one lift in service which, whilst not the end of the world it was annoying. Bear in mind this was redemption night that only cost me $99.
Stayed 1 night in Sep 2025

10/10 Excellent

Yvette Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Sep 2025

8/10 Good

Ross

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Excellent concierge staff, always happy to help us tourist, unfortunately while we were there, there was a conference and renovations which heavily limited our access to facilities.
Stayed 3 nights in Aug 2025

6/10 Okay

Rebecca Louise

Traveled with group
Liked: Staff & service
..
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms were clean and towels replaced daily. Lifts really need to be sorted lots of people and only one lift operating at a time even though there are 3 in the main hotel. Lovely staff
Stayed 5 nights in Sep 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by & convenient to venue we were attending 👍
Stayed 1 night in Sep 2025

10/10 Excellent

Hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Kerrie, Castlemaine

Stayed 1 night in Sep 2025

6/10 Okay

Jerome

Stayed 6 nights in Sep 2025

10/10 Excellent

Ian

Stayed 1 night in Sep 2025

8/10 Good

Caroline

Traveled with family
Disliked: Amenities, property conditions & facilities
Hallway to rooms floor 7) needed vacuuming. Daily room service was average to poor (no vacuum, left dirty cleaning cloth on my bed, poor quality bed making)
Stayed 3 nights in Sep 2025

8/10 Good

Megan

Stayed 1 night in Sep 2025

4/10 Poor

Tas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the heart of Melbourne. However, Novotel is dropping the ball with the product they are providing vs the cost they are charging. Only after paying non refundable tarrif are you informed of construction going on with pool closure. Also construction starting early outside rooms and only limited lift service. Room also not up to scratch for cost. Room is very dated (wich is ok) but is dirty and staff couldn't care less when informed. Would be fine if cleaned.
Stayed 2 nights in Sep 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location & reasonably priced
Stayed 2 nights in Jul 2025

2/10 Terrible

Jayden

Liked: Cleanliness
Disliked: Property conditions & facilities
Lifts and pool were broken
Stayed 2 nights in Aug 2025

10/10 Excellent

Rachel

Stayed 3 nights in Aug 2025

6/10 Okay

David

Business traveler
Liked: Staff & service
Staff great, but hotel looking tired and outdated. Carpets lifting and corridors dirty. Room service trays left outside overnight. Wallpaper also starting to come away. Not up to scratch for this location or price. Unfortunately, won’t be staying here again, better available.
Stayed 2 nights in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We didn’t plan on using the pool and spa but being told they were under construction after paying for the room and not refundable on the wotif site was false advertising. Issues with the lifts are annoying and the views aren’t great. But is in a very convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, great beds and pillows!
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Stayed 2 nights in Aug 2025

8/10 Good

seda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff were very helpful and polite. Convenient as it’s directly ontop of the shops
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025