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Grand Plaza Al Madina

3-star hotel near Prophet's Mosque

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Photo gallery for Grand Plaza Al Madina

Front of property
Standard Quadruple Room | Free WiFi
Restaurant
Hair dryer, slippers
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 zayd bin thabit St,, Madinah, 42311
  • Place, Prophet's Mosque
    ‪8 min walk‬
  • Place, The Green Dome
    ‪8 min walk‬
  • Place, Al-Baqi Cemetery
    ‪8 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Free WiFi

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | Free WiFi

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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About the neighborhood

Madinah

Madinah City Center stay.Within a 10-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and Masjid Abu Dharr al Ghifari. The Green Dome and Al-Baqi Cemetery are also within half a mile (1 km).

What's nearby

  • Prophet's Mosque - 8 min walk - 0.5 miles
  • The Green Dome - 8 min walk - 0.5 miles
  • Al-Baqi Cemetery - 8 min walk - 0.5 miles
  • Masjid Al Ghamamah - 13 min walk - 0.7 miles
  • Bilal Ibn Rabah Mosque - 17 min walk - 0.9 miles

Getting around

  • Madinah Station - 20 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 19 min drive

Restaurants

  • ‪Al-Marwa restaurant | مطعم المروة - ‬2 min walk
  • ‪Cafe Najd - ‬3 min walk
  • ‪Najd Cafe | مقهى نجد - ‬3 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪رسلانية - ‬3 min walk

About this property

Grand Plaza Al Madina

3-star hotel near Prophet's Mosque
Grand Plaza Al Madina offers its guests laundry facilities. The front desk is open around the clock. Self parking is free.
  • 451 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
Grand Plaza Al Madina offers 451 air-conditioned accommodations with slippers and hair dryers. This Madinah hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18-March 19, 2026, guests booked in breakfast included rate plans will receive sohor (pre-dawn meal) instead of standard breakfast, according to local custom.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 10007910

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

Property is also known as

Grand Plaza Al Madina Hotel
Grand Plaza Al Madina Madinah
Grand Plaza Al Madina Hotel Madinah

Frequently asked questions

How close is Grand Plaza Al Madina to the airport?

Grand Plaza Al Madina is 9.4 mi (19-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

Does Grand Plaza Al Madina have an airport shuttle?

Airport shuttle services are not available at Grand Plaza Al Madina.

Does Grand Plaza Al Madina offer free breakfast?

Free breakfast isn’t provided at Grand Plaza Al Madina, but buffet breakfast is offered for a fee of SAR 50 for adults and SAR 25 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Plaza Al Madina?

No, there is no casino at this hotel.

What time is check-in at Grand Plaza Al Madina?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Grand Plaza Al Madina?

This hotel offers free self parking.

Does Grand Plaza Al Madina have a pool?

Grand Plaza Al Madina does not have a pool.

Does Grand Plaza Al Madina have a spa?

There are no spa services available at this hotel.

How close is Grand Plaza Al Madina to downtown Madinah?

Grand Plaza Al Madina is 4.6 mi away from Madinah.

Grand Plaza Al Madina Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 61 reviews
Rating 8 - Good. 12 out of 61 reviews
Rating 6 - Okay. 12 out of 61 reviews
Rating 4 - Poor. 12 out of 61 reviews
Rating 2 - Terrible. 11 out of 61 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

4/10 Poor

Muhammad Mashood

Traveled with family
Disliked: Cleanliness, property conditions & facilities
the only good thing about the hotel was the closeness to the mosque, otherwise the Quality was very poor. The food was very average, the lift system was horrible, so we mostly had to use the stairs. The stairways where extremely smelly. The staff however was very nice, the check out time was adjustable and esp brother Riaz from Service on floor 2 was very helpful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eldar, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff good
Stayed 1 night in Jan 2026

6/10 Okay

Muhammad

Not enough elevators
Stayed 3 nights in Jan 2026

6/10 Okay

Tahir

Traveled with family
Very good location but lifts were a nightmare You had to wait for ages and most of the time there was no room, so we decided to take the stairs on many occasions
Stayed 7 nights in Dec 2025

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Dec 2025

6/10 Okay

Faizan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yes breakfast was fresh. Staff was helpful.
Stayed 4 nights in Dec 2025

2/10 Terrible

Md Safiul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty much everything except staff
Stayed 2 nights in Nov 2025

4/10 Poor

Muhammad

Disliked: Amenities, property conditions & facilities
Staff is ok but there services are very slow. There equipment doesn't works properly
Stayed 1 night in Dec 2025

8/10 Good

Fouad Hassan, Dhahran

Stayed 3 nights in Nov 2025

8/10 Good

Giash

Traveled with family
Everything was above board.
Stayed 3 nights in Oct 2025

6/10 Okay

Bilal

Stayed 2 nights in Oct 2025

2/10 Terrible

Yousra

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs
Stayed 2 nights in Oct 2025

10/10 Excellent

Syed

Stayed 6 nights in Oct 2025

8/10 Good

Imran

Stayed 5 nights in Oct 2025

10/10 Excellent

luqman

Stayed 4 nights in Jul 2025

10/10 Excellent

Ansar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Mohammed, Ellisville

Disliked: Cleanliness, amenities, property conditions & facilities
Poor facility and services
Stayed 1 night in Jun 2025

10/10 Excellent

Abdullah

V good
Stayed 2 nights in Apr 2025

10/10 Excellent

Rehanuddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and kids loved the buffet breakfast !!
Stayed 1 night in Apr 2025

2/10 Terrible

Muhammad

Stayed 5 nights in Apr 2025

6/10 Okay

Muhammad

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
On the reception Miss Samira and Abdullah highly recommended, the provide really great service so 5 star to them but zero star to the workers on work over there specially a room service guy Tasneem. He didn't even bother to knock at the door or clean the room not even once, no one comes at the room for cleaning, so zero star there, also the cleaning staff looks like they are always after the tips. I noticed people were paying tips, they cleaned there their rooms otherwise they didn't even come to you. The biggest bad thing about the hotel is the lift, there are 13 or 14 floors, don't think about using the lift, there is always a lot of people waiting for the lift and they have only 3 lifts, and from those 2 were for their own staff. The lifts were so conjusted, its hard to stand with the crowd.
Stayed 4 nights in Apr 2025

8/10 Good

Rehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Apr 2025

8/10 Good

Elan

Disliked: Cleanliness
Cigarette filled
Stayed 5 nights in Apr 2025

2/10 Terrible

Hani

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in. Went in elevator to go to the room, then pressed the floor number then it takes you to a different level. left right out .
Stayed 2 nights in Apr 2025

2/10 Terrible

Faisal, New York

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They cancelled without warning. Expedia needs to intervene this 4:00pm business
Stayed 1 night in Feb 2025