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Grand By Jalo

4.5 star property
4.5-star luxury apartment near El Tesoro Shopping Park

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Photo gallery for Grand By Jalo

Loft | Mountain view
Exclusive Loft | Living area | 55-inch Smart TV with cable channels, fireplace, heated floors
Exclusive Loft | Private kitchen | Microwave, oven, stovetop, electric kettle
Reception
Exclusive Loft | Living area | 55-inch Smart TV with cable channels, fireplace, heated floors

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 9a Sur #25-214, El Poblado, Medellín, Antioquia, 050022
  • Place, El Tesoro Shopping Park
    ‪11 min walk‬
  • Place, Santafé Mall
    ‪4 min drive‬
  • Place, Oviedo Shopping Center
    ‪5 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪41 min drive‬

Room options

View all photos for Loft

Loft | In-room safe, individually furnished, blackout drapes

Loft

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms | In-room safe, individually furnished, blackout drapes

Loft, 2 Bedrooms

  • City view
  • 649 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Luxury Loft, 2 Bedrooms

Luxury Loft, 2 Bedrooms | Living area | 55-inch Smart TV with cable channels, fireplace, heated floors

Luxury Loft, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Exclusive Loft

Exclusive Loft | Living area | 55-inch Smart TV with cable channels, fireplace, heated floors

Exclusive Loft

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

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Heiss Hotel By Jalo

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  • Pet friendly
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4.6 out of 5, Wonderful, 1,484 reviews
$57 nightly
The price is $57
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About the neighborhood

Medellín

El Poblado stay.With a stay at this El Poblado apartment, you'll be within half a mile (1 km) of El Tesoro Shopping Park and 2 miles (3 km) of Museo El Castillo. Santafé Mall and Oviedo Shopping Center are also within 2 miles (3 km).
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What's nearby

  • El Tesoro Shopping Park - 11 min walk - 0.6 miles
  • Santafé Mall - 4 min drive - 1.2 miles
  • Oviedo Shopping Center - 5 min drive - 1.4 miles
  • Lleras Park - 6 min drive - 1.8 miles
  • Medellín Clinic - El Poblado - 7 min drive - 1.6 miles

Getting around

  • Aguacatala Station - 9 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Juan Valdez Café - ‬13 min walk
  • ‪El Corral Gourmet - ‬13 min walk
  • ‪Il Forno - ‬16 min walk
  • ‪Café Pergamino - ‬11 min walk
  • ‪Mundo Verde - ‬13 min walk

About this property

Grand By Jalo

4.5-star luxury apartment near El Tesoro Shopping Park
As a guest of Grand By Jalo, you'll find a 24-hour health club, dry cleaning/laundry services, and express check-out. The front desk is open around the clock. Self parking is free.

This 4.5-star Medellín apartment is smoke free.

  • 2 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
Grand By Jalo offers 2 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to furnished balconies or patios. These individually furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 4.5-star apartment have kitchens with stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Medellín apartment provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 55-inch Smart televisions come with cable channels. Additionally, rooms include safes and complimentary bottled water.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Family friendly

  • Crib: COP 70,000 per day

Kitchen

  • Blender
  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Heated floor
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with cable channels

Outdoor areas

  • Furnished balcony/patio

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Pets stay free

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Iron/ironing board
  • Safe

Location highlights

  • In an entertainment district
  • Near a health/beauty spa
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • 24-hour gym
  • 24-hour health club
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Access via exterior corridors
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for COP 70000 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: COP 70000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property Registration Number 249388

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Frequently asked questions

How close is Grand By Jalo to the airport?

Grand By Jalo is 13.8 mi (34-min drive) away from the Jose Maria Cordova Intl. Airport (MDE) airport, the closest popular airport to the property.

How much does it cost to stay at Grand By Jalo?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Grand By Jalo on May 20, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand By Jalo have an airport shuttle?

Airport shuttle services are not available at Grand By Jalo.

Does Grand By Jalo offer free breakfast?

Grand By Jalo does not offer free breakfast.

Is there a casino at Grand By Jalo?

No, there is no casino at this apartment.

What time is check-in at Grand By Jalo?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand By Jalo?

This apartment offers free self parking.

Does Grand By Jalo have a pool?

Grand By Jalo does not have a pool.

Does Grand By Jalo have a spa?

There are no spa services available at this apartment.

How close is Grand By Jalo to downtown Medellín?

Grand By Jalo is 3.9 mi away from Medellín.

Grand By Jalo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.4/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

Jair

Traveled with partner
Liked: Cleanliness
Fairly clean room, good location, good security. Check-in proces was not seamless.
Stayed 7 nights in Apr 2026

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness
Room clean very nice
Stayed 3 nights in Apr 2026

10/10 Excellent

Judith

Liked: Cleanliness
It was clean and a beautiful place to stay in
Stayed 7 nights in Mar 2026

10/10 Excellent

Keith

Traveled with group
Excellent!
Stayed 2 nights in Mar 2026

4/10 Poor

Carlos, Miami

Disliked: Cleanliness
Bedroom was extremely small and the bed was extremely large - bigger than a King bed, therefore, there was almost no room to walk. Quality of bed and sheets - terrible - very poor quality. Quality of sofa and other furniture - poor quality - it seems the owner purchase the cheapest or lower cost items he found for this apartment. Will never stay there in the future.
Stayed 3 nights in Mar 2026

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
What an excellent stay. It felt very homey, very clean. it had everything you would need. Amazing location. Very safe and quiet. Top notch security. Again an excellent stay. I’ve traveled to many countries and I would say this has been my favorite stay. Highly recommend it. I’ll be coming back
Stayed 10 nights in Feb 2026

10/10 Excellent

Karla

Stayed 7 nights in Feb 2026

10/10 Excellent

jonghyeon

Liked: Cleanliness, amenities, property conditions & facilities
It was exceptionally convenient to obtain early check-in, as I arrived slightly early, and they permitted it. Additionally, the property is immaculately clean, and the community is exceptionally safe in a vibrant and close proximity to numerous excellent restaurants. I highly recommend this establishment to all of you.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent !! safe neighborhood .
Stayed 7 nights in Jan 2026

10/10 Excellent

Nestor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi estadía fue genial! El host fue súper atento en todo momento, siempre dispuesto a ayudar y con muy buenos tips de la zona. Y para mi trabajo remoto fue perfecto: el internet fue rápido y estable, sin cortes. Totalmente recomendado si necesitas conectividad y una atención personalizada de primera. ¡Volvería sin dudarlo!
Stayed 1 night in Jan 2026

10/10 Excellent

Randy

Stayed 8 nights in Dec 2025

4/10 Poor

Moises Rodriguez

Traveled with family and small children
Disliked: Cleanliness
Mi experiencia en este hotel no fue buena desde el momento en que llegamos. Al hacer el check-in, nos asignaron una habitación que ya estaba ocupada por otros huéspedes. En el proceso, incluso vimos fotos de otras personas en el registro, lo que generó confusión. Fue horrible intentar abrir un cuarto y que saliera una familia. Una vez que finalmente entramos en nuestra habitación, nos decepcionó la falta de limpieza. Las alfombras estaban sucias y los pisos no habían sido adecuadamente aseados, lo que no es aceptable para un establecimiento de esta categoría. Además, el suministro de agua caliente era deficiente; después de usarla un rato, simplemente se agotaba. Las camas eran increíblemente duras, lo que resultó en noches de mal sueño, como si estuviéramos durmiendo sobre una tabla. Las almohadas también eran pequeñas e incómodas. Reservamos un cuarto de una cama king, en realidad era una cama queen, lo que fue otro punto de desilusión. No abandoné la reserva porque estaba con mi bebé y ya era de noche. El lugar, no era un hotel, era un apartamento y aunque nuevo, estaba en construcción, lo que significaba ruidos constantes y la presencia de químicos que afectaron nuestra salud y bienestar. Además, la televisión y el control no funcionaban, y a pesar de informar al anfitrión en múltiples ocasiones, no recibimos ayuda y no disfrutamos del servicio. En resumen, no lo recomendaría. La experiencia fue negativa en muchos aspectos y, para colmo, la ubicación era complicada.
Stayed 3 nights in Mar 2026

10/10 Excellent

John

Stayed 4 nights in Feb 2026